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RosemaryDoll Reviews 

2,146
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 541 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and match online descriptions perfectly. Many highlight the exceptional customer service, with staff being described as helpful, knowledgeable, and responsive, providing excellent support throughout the process. People also appreciate the smooth ordering process, with products arriving well-packaged and communication keeping them informed about their purchases. However, some customers also noted issues with product durability or functionality, such as paint wearing off quickly, specific features not working, or items not lasting as expected. A few other people also felt that the ordering process could be problematic, mentioning long production or delivery times, and occasional confusion with tracking. Though some reviewers experienced excellent support, a small portion of people were dissatisfied with customer service, citing poor communication or unsatisfactory resolutions for issues.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing high satisfaction with the quality,... See more

Customer service

People report positive experiences with customer service, consistently highlighting its helpfulness,... See more

Quality

Customers consistently note positive experiences with quality, often describing products as top-notch,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, attentiveness, and... See more

Order

Users describe positive interactions with the ordering process, often highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm really happy with the doll I received, it came exactly like how I optioned it and it looks fantastic just like the photos, the quality is top notch. The customer service is great and very helpful... See more

Rated 5 out of 5 stars

Rosemary doll is awesome. I ordered a doll which I thought at first was in stock but as it turned out it was not, however the team at rosemary doll took immediate action to produce the doll for me and... See more

Rated 5 out of 5 stars

Always a smooth transaction. Staff is very attentive and reply in a timely manner. Customer service is always very helpful. Products always arrive well packaged and without any problems.

Rated 5 out of 5 stars

Rosemarys is my go to for companion dolls. I have purchased several and they are very responsive to emails and any questions you might have, They have good contacts with all the manufactures and can... See more


Company details

  1. #2 of 22 best companies in Sex Toy Store
  2. #1 of 17 best companies in Adult Entertainment Store
  3. #2 of 5 best companies in Doll Store

About RosemaryDoll

Written by the company

RosemaryDoll: Ranked first in sex doll sales, ranked first in customer satisfaction – your top choice for authentic, high-quality sex dolls.

RosemaryDoll gives you the most realistic & best sex doll to satisfy all your wild fantasies! Build and customize your lifelike sex doll at RosemaryDoll!

🌴Summer Sale 2026: Epic Deals, Exclusive Rewards!

Written by the company

Extra 10% OFF Everything* Coupon: SU26
Now, we’re so happy to inform you that our 🔥 Summer Mega Sale 2026 has started! We have prepared unbeatable giveaways (Summer Sale Special Gifts – FREE 2ND HEAD, Free RosemaryDoll TPE/Silicone Care Kit ($99), FREE UPGRADE BODY ADD-ONS* & Premium Outfit For FREE) for you. In addition, every order will be offered an extra 10% discount!

100% Authentic Guarantee

Free Shipping Worldwide & 24/7 Support

Free Shipping Worldwide & 24/7 Support

RosemaryDoll is an international and professional adult doll vendor. We’re the officially authorized vendor of TPE/Silicone sex dolls, and we have cooperated with many famous brand sex doll manufacturers, such as WM, YL, SE and etc.

All of the branded sex dolls you purchased on rosemarydoll.com are 100% authentic sex dolls ONLY. We have got authorization certificates from multiple TDF accredited manufacturers. Some manufacturers don’t provide certificates, but you can track all your orders from the original manufacturers. Also, we are an approved and verified sex doll vendor on TDF. NO COUNTERFEIT HERE! So… if you’re looking for a REAL sex doll, you’re in the right place.


Contact info

ROSEMARYDOLL VIP CLUB

Earn points when you shop sex dolls, and get exclusive discounts!

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,146)

574 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic product

Fantastic product! Took longer to receive than expected, but between Chinese New Year and tougher import reviews, I suppose that's to be expected.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

The process of searching for my perfect doll

The process of searching for the perfect doll took 5 months. I decided to go with Rosemary because it made the process not as overwhelming.
I started my ordering process on a Wednesday. I was having problems and contacted customer service. I got an email follow up almost immediately and to my surprise got a call that night. The very kind and knowledgeable representative helped me and I placed my order.
I got frequent e-mail updates on my order and to my surprise it showed up Saturday morning. 👍👍👍
NOW…….. for my doll.🥰🥰🥰🥰🥰🥰 she is sooooo beautiful. Looked just like the pics on the site. Her body just what I was hoping for. Soft skin, wonderful breast and backside. She’s gorgeous. For a near 70 guy, she makes me happy.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Simply great!

I'm fairly new to this community but so far on this site I've had to reach out for an in stock order and have a custom order in progress as well and the communication is clear, friendly and professional! The quality of the in stock model I ordered (Cecilia) is beyond expectation, it came in a box with a transport bag and foaming fit for the model, ideal for storage, moving around and discretion! Highly recommend, especially if you're looking for quality :)

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Sue and Top-Fire are top of the line!!!

Sue is a fantastic communicator and never let you down with any question or concern you may have. The product, in my case, 163cm size F Top Fire brand, is an unbelievable doll! Those people are creating magic by bringing those dolls so close to reality! Big credits and thumbs up to them! And now, the fun begins…. 😁

April 11, 2026
Unprompted review
Rated 3 out of 5 stars

Do not upgrade

Doll is very accurate in terms of looks. Quality seems good. Upgrades are not great though. Sucking function doesnt work at all. Moaning and speaking also not good. Difficult to find small enough clothes to fit doll. Not impressed for price of upgrades. Doll price without upgrades is fair.

December 3, 2025
RosemaryDoll logo

Reply from RosemaryDoll

Thank you for your honest feedback. We have forwarded your opinion to the manufacturer. We believe your valuable experience will help the brand to promote its products in the future.

Rated 4 out of 5 stars

Almost perfect/Casi perfecto

Mi compra en esta tienda ha sido buena, tiene muy buena variedad, muy buenos precios, la atención al cliente es lo mejor y todo muy rápido, no le doy las 5 por qué la página web va bastante mal, tiene muchos problemas de visualización de contenido, de filtros / botones que no van y que el producto que recibí, clavado a las fotos, ha tenido algún inconveniente en muy poco tiempo de uso, para mí review de lo que compré, está en la web y en el foro si se busca (Sigafun 159cm Sydney...), con mi mismo nombre, aquí solo está mi review centrada en la tienda.

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My shopping experience at this store has been good. They have a really good variety, great prices, awesome customer service, and everything was very fast. I'm not giving them 5 stars because the website runs pretty poorly; it has a lot of issues displaying content, and there are filters and buttons that just don't work. Also, the product I received (which looked exactly like the photos) has had a few issues after very little use. You can find my review of the item I actually bought in the web and forum, searching (sigafun 159-Sydney...), same name; this review is solely focused on the store itself.

April 1, 2026
Rated 5 out of 5 stars

Excellent Product & Service

I am very satisfied with the received product – it is of great quality and exactly as described. Communication was excellent and delivery was fast, I highly recommend this seller.

March 19, 2026
Rated 5 out of 5 stars

Simply the best, ...

Professional workmanship, excellent customer support, and attentive service throughout every step of the shopping process. The doll is even prettier than the photos and video show. The best store of its kind.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience purchasing from this company. Sue answered all my questions and concerns and greatly appreciated their assistance. Shipping was quick and everything arrived in perfect condition.

March 27, 2026
Rated 5 out of 5 stars

Candy will answers all of your…

Candy will answers all of your questions in timely manner. Great Selection of dolls. They even have guides on how to take care of your doll as a first time owner. Great service.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

My Effie doll was better than expected!

My Effie doll was better than expected. She arrived within 6 days. The packaging was perfect. The customer service was fast and Accurate. If you're thinking of buying a doll from rosemary doll I encourage you to move forward with your purchase. You won't be sorry.
I renamed my Effie doll Jenny-Baby. I love her.
I am a 62-year-old widower. I needed something like this. I bought her for one reason and now have another reason to love this doll that I did not expect. Thank you Rosemary doll for changing my life for the better.

March 21, 2026
Unprompted review

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