RoseSkinCo Reviews 

I cant testify to the product as I'm just a husband who bought it for my wife but what I can testify to is the amazing customer service you will get once you order the product. Had to change the delivery address and they made it happen so quickly. They are super friendly and super helpful!

So so sweet. They answered to my emails, helped me when I had questions to payment options, and just overall so kind. I did recommend them to family and friends already just with how kind they were and can’t wait to see results once it arrives!! But yeah customer support here is definitely 5 stars. I actually didn’t even think they’d reply to my email, because usually that just doesn’t happen. But they answered every time and quite fast, too!

All the ads I saw before purchasing that product were mentioning that it could fight the facial hairs linked to PCOS (that I’m suffering from), with testimonies of ladies stating that it did wonder…hence why I bought it, but after more than 4 months of use (3/4 times a week) I don’t see any result at all !

While their product didn’t work for me, the customer service team was truly phenomenal. Not only did they honor their warranty, they extended it for me to give me more time with the ipl device to see if it worked for me, which tells me they really do believe in their product. When it still didn’t work after the extension, they fully honored the warranty, as well as offering additional options. I’ve never had another company do that. I’m giving 4 stars because the actual product was not effective for me, but the customer service is like a million stars.

I had an excellent experience with RoseSkinCo’s customer support team. They were incredibly understanding, accessible, and provided clear explanations throughout the process. I appreciated how quickly they resolved my concerns and offered multiple solutions tailored to my situation.

While the product, unfortunately, didn’t meet my expectations or suit my needs, I’m impressed by how the company handles these situations and prioritizes customer satisfaction. It’s reassuring to see a brand that genuinely cares about its customers.😌

Very trustworthy company. You will not be disappointed!

I bought this a lot of months ago and wish I hadn’t. Can see no difference at all. A waste of £150. Better off waxing.

I was a little worried about the product not reaching me in South Africa, but Charlene has shared some useful information about the export process. Very sufficient and helpful support. I will be back in a month or two to rate the product.

Yo! I don't go write reviews but I'mma make exemption for Miss Michelle! She a wonderful person!! She be out there doing her thing next thing I know I have my order.
Amazing thing is when I mentioned something personal and she remembered it! She be there greeting me about it. I even forgot about it but she reminded me of it! My girlfriend sure loves you Miss Michelle. Take care Hun!

I had a great experience, not only with the products, but with customer service. I bought the Lumi a few months ago and I HIGHLY recommend! It works great and I saw less hair growth each week. I loved this product so much that I thought to try more of their products, so I added the Petal Device and Lotion. However, my gift card wasn’t working, so I contacted their customer service and they responded within a few hours. They were so easy to work with and made sure the customer was satisfied. HIGHLY recommend this brand and their products!!

Incredibly empathic and lovely customer service.

I had to request a refund during the 90 day money back period and the advisors (Chalene and Ruvel) were so helpful, kind and sympathetic to my reasoning.

They told me my options and after I confirmed I was happy to pay the postage back to Canada, I received another email stating they had processed my refund and not to worry about sending the item back. I was blown away.

Thank you again and I am sure I will continue to be a future customer.

I had salon laser appointments before lumi and I can say that lumi is so much better. It is not painful like the salon treatments and just as effective if not better. At first the results from salon treatments seemed good but after a while it seemed to wear off and I wasn't getting the results I wanted for the amount of times I had gone. Then I stopped going because of how sore it was. Now, after a couple of weeks of using lumi my hair has started falling out. Definitely worth the money👌

Brilliant, the device works really well and great value for money, my device developed a fault but the customer service was amazing and they resolved the issue really quickly, thank you. Would highly recommend

I had an unfortunate happening with a delivery, and my product was not delivered at the proper address. Rose Skin Co was beyond helpful and went above and beyond to make sure I received everything that I ordered, and was in touch with me every step of the way. I must say the product did not disappoint. It’s amazing, and so are they; and as I told them, they have won my business for life, this is a class act company !

The customer service of this company is amazing! I had trouble receiving my shipment from USPS and they sent a complimentary package to a new address, thank you so much!!

they are very responsive provide the best solution

I purchased an expensive item from RoseSkinCo. for my daughter for her birthday. A tracking email said it had arrived. But when I returned home I couldn't find it anywhere. I emailed RoseSkinCo. after 9pm and had a very helpful, kind and thoughtful reply almost immediately! I was abit dismayed at there being no phone contact but the email contact was so responsive, even out of hours. Is this too good to be true? Anyway, needless to say, the item had been delivered and the problem was a bit of marital dissonance regarding what had occurred. Continued further lovely emails from the company despite my time wasting!

I was skeptical at first but having a 90-day money back guarantee convinced me to give it a go. So glad I did! A little over two months in and I can tell a major difference in the hair growth on my legs! Much more sparse and growing slower! You must be patient and consistent but it definitely pays off!

Rookin Co. was so amazing in their customer service. At first, they were slow in their response to my email but overall their response time after I reached out again, was lightning fast. She was able to completely satisfy me and I was happy with my experience. I would recommend this to all my friends.

I ordered a product off of RoseSkinCo but decided to cancel my order as it was a bit of an impulse buy and as a college student, any money counts. I emailed the company asking if I could cancel my order. They replied that they couldn't guarantee cancellation at this stage, but contacted the shipping service and asked why I cancelled my order and if they could do anything to help. I explained why and they put my order on hold for 24 hours and even offered me a discount, but I just couldn't justify spending the money right now.

Their responses were prompt, and they replied at the weekend. I wasn't even expecting to receive any email until Monday. So I was very satisfied with their customer service.