This dress is not as described, which was cotton jersey plus stretch. It is 95% polyester plus stretch and looks very shiny in bright light. This is quite annoying because it's a perfect fit and v... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you for the prompt order delivered. I realised I had ordered two dresses by mistake & immediately emailed asking for dress number two, for which I’d paid by changed to blue size 16, alas dress... See more
Company replied
Advertising, Exelent. Ordering, Easy. Delivery, confusing. I received a message to say my parcel would be delivered to a local shop. I am old and not good with technology but I spotted this and... See more
Company replied
I was confused by being sent two different tracking numbers neither of which could be found in the system at first. My goods however arrived safely and in reasonable time. Unfortunately the fit was un... See more
Company replied
Company details
Written by the company
Welcome to Rosyday As a new fashion brand, Rosyday has the best designers and high quality manufacturers committed to providing you with the finest fashion items.
Contact info
London, EC1Y 8SY, London, United Kingdom
- cs@rosyday.co.uk
- rosyday.co.uk
3.1
Average
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to navigate the pages and process…
Easy to navigate the pages and process the order.
July 29, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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Unsatisfied customer
Unsatisfied customer, extremely unhappy with the quality of the product I received didn’t fit so therefore trying to return this item and receive a refund ! Not an easy process to return this item unfortunately!
July 29, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
The issue I had was resolved very…
The issue I had was resolved very quickly and smoothly customer service was very helpful will definitely use this company again 10 out of 10 for customer service
July 28, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Great customer service
I ordered two items one was too small , and the other did not suit me . As there is no invoice or return labels in most parcels these days I requested a label or QR code in order to return items . The company were extremely understanding and sorry that I had been disappointed . They offered a refund immediately and told me to keep the items . To me this seems quite unusual . They will still get my business another time and I was extremely happy with the communication , attitude and kindness shown . I can recommend Rosyday as a legit friendly company .
July 28, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Great service with kind and patient…
Great service with kind and patient help from team. Help in filling in all my personal details and care with my disability. Much appreciated help ? advice. Can't wait to receive my purchase !
July 28, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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Easy ordering mainly and excellent customer service
Easy ordering mainly and excellent customer service.
July 27, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
could be a bit quicker on delivery but…
could be a bit quicker on delivery but thats not to say i wont order again
July 28, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
I'm sorry for keeping you waiting for so long.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Great idea, very soft to the skin.
Advertising, Exelent.
Ordering, Easy.
Delivery, confusing. I received a message to say my parcel would be delivered to a local shop. I am old and not good with technology but I spotted this and messaged to say I am unable to walk that far and needed a home delivery. This took a few days but was sorted and I received my parcel.
Quality, is okay.
Sizing. A bit skimpy ( or I am fatter than I thought!)
July 28, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Loved the outfit but unfortunately it…
Loved the outfit but unfortunately it didn’t fit. The customer service was excellent and refunded me straight away.
July 27, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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I ordered a size that was too big when…
I ordered a size that was too big when it arrived but had a very satisfactory experience getting a refund.
Would order again
July 17, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Took too long to deliver.
Took too long to deliver.
Sizing inaccurate, too small
July 27, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review . This way we can help you check the delivery status and provide solutions.
Customer Service Team
Impossible Returns
Impossible Returns. Why Exchange is not encouraged I do not understand !
Fairly Nice Bikinis for the money IF you are lucky enough on Size & correct colour ?
July 27, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review . This way we can help you check the delivery status and provide solutions.
Customer Service Team
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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The product was made well to provide…Vest with built in bra,
The product was made well to provide comfort to the wearer.
July 24, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Product good glad I ordered the XXL…
Product good glad I ordered the XXL good fit washed well.
Packaging intact
July 22, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Great service
Great service, always there to help. Answers straight away to emails.
Product very nice, fits perfectly, lovely material, easy care just wash and hang up. 😀
July 26, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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Ordered on the 17th July for a wedding…
Ordered on the 17th July for a wedding on 30th July no update and no tracking of order. Spent over 70 euro. 27th July still nothing from them only constant sale emails. Never would I order again
July 17, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We deeply apologize for any inconvenience caused to you.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
What was important in serving customers.
I thought your energy and time was first class. I now have placed two more orders one for three tops and one for one top. Looking forward to receiving these two orders as soon as you can. Many thanks Angela O Dwyer.
July 22, 2026
Unprompted review
Reply from Rosyday
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Problem quickly rectified
UPDATE-The company reached out to me immediately and have processed a full refund. I’m very happy with the prompt way they have dealt with my complaint
July 16, 2026
Unprompted review
Reply from Rosyday
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
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