RoundTrip Tyres 

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Rated 5 out of 5 stars

Good company when I used them, but they sent me 3 tyres instead of 2. I returned the 3rd only for them to send me an email a few days later informing me of this and asking for a return or purchase.... See more

Rated 5 out of 5 stars

Ordered and paid for 4x AT tyres on 30Dec. Received very detailed Invoice with delivery info (To my local tyre/exhaust outlet) by return. Order tracking info received soon after. My tyres were deliver... See more

Rated 3 out of 5 stars

No tyres, Eventually received refund (after leaving 1 star review on here) Ordered tyres with 1-3 days delivery on 14th July, chased up, chased up again, chased up again.. each time recieved a gener... See more

Company replied

Rated 1 out of 5 stars

Ordered 6 tyres , never got an order number, no communication at all, then got an email saying they had gone into liquidation and no reply email. They have another company called round trip tyres in... See more

Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Tire Shop

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Welcome to RoundTrip Tyres!


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(1,278)

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Rated 5 out of 5 stars

After 2 different orders with Round…

After 2 different orders with Round Trip Tyres I have no hesitation in being able to recommend them to anyone requiring specialist tyres at a very cpmpetative price and with a decent delivery time, even in the present 'Covid' situation we find ourselves in.
I am very satisfied with the tyre descriptions and useful reviews. Tyres have been fitted and appear to be top gear!
Regards
NHP

November 30, 2020
Rated 4 out of 5 stars

I ordered a pair of tyres 2 weeks…

I ordered a pair of tyres 2 weeks before my MOT was due, the company claimed that the courier had lost them but eventually I did receive my order.
My advise is that whilst the price is good be very careful with regards to delivery times.
There are a.number of similar comments on Ebay which I had not noted before placing an order
I believe the courier is the problem here, on a separate occasion this courier stopped at a neighbours asking for advise and my neighbour was flabbergasted when the courier turned in the opposite direction and disappeared!

November 30, 2020
Rated 5 out of 5 stars

Repeat Customer

I have used RoundTrip Tyres on a few occasions now and every time they exceed my expectations. Their web site is so easy to follow and simple to place an order. From placing my order to them being delivered takes no more than 3-4 days. Their prices are what suits my wallet and won't empty it, that's all I ask and delivered. The tyres I chose for my Ford Focus 1.5Tdi were the Nexen N'Fera SU4's, they are an excellent tyre and up to now they have served me well. They are approaching the minimum tread depth and have I have got close on 30,000 miles from them. For anyone looking to buy their next set of tyres I highly recommend RoundTrip Tyres!

November 25, 2020
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Rated 4 out of 5 stars

Quick response and good price

Quick response to questions and good price for tyres from Roundtrip.

The only reason for 4 stars is that the courier company (DPD) used by Roundtrip managed to deliver my tyres to a random address. Took two extra days for DPD to get the tyres to me. Unfortunately not the first time DPD have messed up!

I would recommend Roundtrip tyres, just hope they change the courier company they use.

November 25, 2020
Rated 5 out of 5 stars

Good first experience with this company…

Good first experience with this company - went with them as their pricing was competitive and delivery, free.

Had to contact their customer service as half of my order was mis-routed by the courier (not RoundTrip's fault!) - got a reply in 15 minutes with tracking info and those tyres arrived a day later.

Can't fault the service, thanks very much!

November 20, 2020
Unprompted review
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Rated 3 out of 5 stars

So so experience I am afraid.

Order went through fine. Price was good for the the tyre I ordered. As it happens I live near their installation centre (Basingstoke) but no opportunity to ask them to fit them in the order process?
Communications are pretty terrible. Sent emails in as this appears to be the only way to reach them. No response at all. No telephone number to call and enquire. FB and social media no use. Tyres took longer than 3-5 days but did arrive via DPD. No tracking or shipping instructions came through at all so they just turned up. If there had been a shipment problem I have concerns that it would be a swine to sort out. Not good if you need the tyres now.

November 16, 2020
Unprompted review
RoundTrip Tyres logo

Reply from RoundTrip Tyres

Dear Customer,

Thank you kindly for your honest review.

Our customer support only received an email from you for the first time on the the 16th Nov (today), suggesting that you hadn't yet received the items - we forwarded the tracking on to you and I can now see they are out for delivery today (day 4 of the quoted 3-5 working days).

We detail that we can offer a partner fitting option, in our delivery information, alongside instructions on how to do so. We're also working on an integrated checkout option to simplify this, so we appreicate your feedback here!

I have asked somone to follow up with you, to clarify any further questions or concerns you may have.

I trust we'll be able to restore your faith in our the company.

Kind Regards,
RoundTrip Tyres

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