ROVUX Footwear Reviews 

377
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Gorgeous shoes , amazing deals and excellent customer support team, My husband obsessed with these shoes so We have purchased 2. Mine was too big and I reached out to customer support team they respo... See more

Rated 1 out of 5 stars

Their shoes are not as advertised. Ordered from an instagram ad and was not provided with the correct style. I was never provided any order confirmation and when I received the wrong order style custo... See more

Rated 5 out of 5 stars

If the customer service industry needs a company to show how to set the bar high.... ROVUX is that company. I received my shoes today...to say that they didn't fit would be an understatement. I emai... See more

Rated 5 out of 5 stars

I bought a pair of sneakers which I think look amazing and definitely something we don’t see in other sneaker brands. It fits nice and feels good for everyday use. The company is very professio... See more

Company details

  1. Streetwear Store

Written by the company

ROVUX Footwear strives to deliver flawless products that match the complexities of the evolving market in which it operates via one-of-one designs and an acute manufacturing process. The result: a seamless product


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4.0

Great

TrustScore 4 out of 5

377 reviews

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4.0

All reviews

(377)

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Rated 5 out of 5 stars

Just amazing

Just amazing. Rovux sets a new standard for customer service. I received the shoes and they were just a bit too small so they sent me a new pair immediately. Now THIS is how it should be done. Good job guys. Love the shoes by the way! Balenciaga who??!!

December 8, 2021
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Rated 5 out of 5 stars

Great shoes and great service!

I already have one pair of trainers that are excellent. I ordered another which were a different range and sadly the sizing was not quite right. I asked for a replacement larger size and the team could not have been more helpful in ensuring a new pair are winging their way to me. Great shoes and great service!

December 3, 2021
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Rated 1 out of 5 stars

Horrible quality and customer service…

Horrible quality and customer service stay away from these sneakers im mad I had to give one star these sneakers are 20 dollars quality sneakers walmart sells better shoes a complete waste of money and the good reviews are all fake dont buy these shoes

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Great looks, great customer care.

The shoes look great, beyond my expectations, they are well-built and the materials are soft and high quality. Unlike other companies, Rovux was on top of my order all the time, constantly updating me with the status and replying to my emails the same day. You get more than what your bargain for.

November 25, 2021
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Rated 5 out of 5 stars

I Love the sneakers

I Love the sneakers. Unfortunately I got the wrong size but the company responded and sent me a new pair immediately. I appreciate the business and will be buying my second pair over the holidays. Thanks Rovux.

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Extraordinary customer service and footwear!

This has to be the BEST costumer service EVER! I received my ROVUX Footwear in no time and was super excited about them and even more elated to show them off then I realized that I should’ve ordered a size up! The team at ROVUX Footwear assured me NO worries and shipped me the right size off immediately! The instant communication to my emails and on Instagram were just customer service at it’s best, thank you guys from the beginning to end, this is an experience I’ll never forget ☺️
Sincerely,
LOVE MY ROVUX FOOTWEAR

November 13, 2021
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Rated 5 out of 5 stars

Gobsmackingly good service - just wow!

As a big sneakerhead I ordered these sneakers with some trepidation... they arrived, and I was defo pleasantly surprised by the quality and look/feel of the sneaker... Unfortunately, the sizing was correct!! (I am a size 44, and I ordered a size 43 after reading reviews on sizing). I can only think that the sizing has changed from earlier reviews to the present - these are a TTS 43).
I let Rovux know that I had ordered the wrong size for me and that it was my mistake etc

Rovux immediately sent me another size pair of sneakers, which I did not expect as the ordering issue was obviously my fault.

I am amazed by both the quality of the sneakers (for the amount paid) and the service I have received. This is what drop-shipping stores should be about; sourcing high-quality goods, getting excited at their 'find', delivering on the promise of the quality of the goods, an offering great after-sales service - highly highly highly recommended. Well done ROVUX

November 10, 2021
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Rated 5 out of 5 stars

Incredibly good service

Incredibly good service. The shoes I ordered were too small and the customer care were super helpful with exchanging them for the right size pair for free. Will definitely order from Rovux again!

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great support

I'm very impressed with the support team. I requested an exchange, as the size I ordered didn't fit right. The team were extremely understanding and quick to respond. They've already sent out the new pair.

November 7, 2021
Unprompted review

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