If the order arrives as advertised without any faults, it will be a fine experience. My tv benk arrived with wrong panels. It has now been well over a month since I received that package and i... See more
Company replied
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See what reviewers are saying
I prefer to buy from RoyalDesign. Extensive range of high quality design products. Quick delivery. Attentive service and efficient help when you need it. I find often items unavailable on other sites... See more
Helt utrolig rask levering og info hele veien. Even more impressed that this happend between ordering Des 26th and it still arrived 3 days later. Impressed.
The lamp is nice but after installing I noticed the metal top has rust and flaking paint. As it was now installed I am willing to live with it but not very impressed with quality or quality control.
Company replied
3.5
Average
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rask levering:)
December 21, 2022
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Rask levering
December 19, 2022
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Veldig for nøyd med adventsstaken
December 10, 2022
The product is nice but I received the…
The product is nice but I received the wrong size pillowcase (which I didn't discover until I had washed it)
November 29, 2022
Reply from Royaldesign.no
Dear Sara!
Thank you for taking the time to leave a review, it will help us get better.
We are sorry if you have received the wrong product from us.
We have a digital return and complaint system where you need to submit a complaint. You follow the steps in that form and attach a picture of the product you received instead.
We will then start reviewing your complaint. You can register the claim through this link https://royaldesign.no/returns
If you have more questions or concerns, you are most welcome to contact our customer service and we will help you.
Have a nice day!
Kind regards,
Hanna, Royaldesign
Rask levering
November 3, 2022
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Rask levering 😄
November 2, 2022
Rask levering.
October 19, 2022
Lovely product
October 14, 2022
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Scammers and thieves
Scammers and thieves! some time ago I ordered a coffee machine from them. Unfortunately, due to a very long delivery time, I resigned from it before it was delivered to me, of course, by sending an email to Royal Design informing them about the reasons for resignation and return of the goods. Today I got an invoice for the return of 535 Norwegian kroner !! I wrote an email to Royal Design, in response (very arrogant BTW) I received "this is the invoice for the return" and “ That's because there are additional fees added to your invoice”.
I do not recommend shopping at Royal Design!
September 15, 2022
Unprompted review
Reply from Royaldesign.no
Dear Michal!
Thank you for taking the time to leave a review, it will help us get better.
We apologize if your order with us has been messy.
Unfortunately, I can not find any order based on the information I have here, so I'm asking you to respond to the request I've sent you so we can take a look at what has happened here.
We are of course also very sorry that you feel that you received an arrogant response to your email from us, and it should certainly not feel that way.
We thank you for your feedback and we will take it further internally.
You are also very welcome to contact our customer service and we will help you.
Have a nice day!
Kind regards,
Hanna, Royaldesign
Rask levering!
September 7, 2022
Rask levering.
August 3, 2022
Good prompt service and delivery
July 30, 2022
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Rask levering !
July 14, 2022
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