Sharlett is BEYOND amazing. She kept me informed the entire time—what I was missing, how to speed up the process, when things were happening and when she got confirmation that my passport arrived. If... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband and i planned our first kidfree weekend trip. I went to check into our trip about 12 days prior and realized my passport had expired 2 months ago. I submitted an application for the expedit... See more
Company replied
This was such a simple and smooth process! Had a minor miscommunication at the post office when we were getting things together to ship off, but Sharlett was literally a phone call away and we got it... See more
Company replied
Sharlett was very helpful and patient with me as I was stressed to try to get my passport completed before my trip. I ended up using a different service because I waited even closer to the date than t... See more
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4.8
Excellent
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Amazing customer service and reliable
Amazing customer service and reliable
June 11, 2026
Unprompted review
Reply from Rsvpassports
Thank you for your kind feedback Paola!
We’re glad you appreciated our customer service and that your passports arrived timely.
Thank you again for trusting RSVP Passports—we’re always here if you need assistance in the future!
The RSVP Passports Team
Very good communication and extremely…
Very good communication and extremely quick service. My passport was expiring and they were able to take the guess work out of the process. They fixed multiple mistakes I had on the paperwork which saved me time I couldn’t afford afford to waste.
June 10, 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for taking your time to share your experience with us Caleb! We’re so glad we could help make the passport renewal process easier and less stressful. Our team works hard to catch any paperwork issues before they become delays, so it’s wonderful to hear that we were able to save you valuable time when it mattered most.
We truly appreciate your trust in us and are grateful that you chose our service. Safe travels.
RSVP Passports Team
What an amazing experience
What an amazing experience. My wife and I were panicking after realizing my passport had already expired after booking a trip. I reached out to this company and they were extremely helpful the entire process. Updates upon updates of my status which put me at ease. Received my passport in a timely manner and did not have to cancel the trip. Excellent service!
June 3, 2026
Unprompted review
Reply from Rsvpassports
We're thrilled to hear that you had such a great experience with our RSVP Passports team Zach. We understand how sometimes stressful this process can be especially with a booked trip, so we are happy to know that our follow ups and thoroughness made everything seamless from submission to delivery on time.
We hope you have a wonderful trip away and appreciate your support!
The RSVP Passports Team
Sharlett was very helpful and helping…
Sharlett was very helpful and helping me receive my passport in a time manner. 5 stars!!
June 1, 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for sharing your experience Shaun! We’re so glad we could help get your passport to you in time for your trip. it's wonderful to know that Sharlett delivered such good service for you. We'll be sure to share your feedback with her—it will mean a lot!
— The RSVP Passports Team
Smooth, simple, and fast
Sharlett made the process super smooth and simple. She answered any questions I had and led me through the whole process. I recommend 100%
May 15, 2026
Unprompted review
Reply from Rsvpassports
Thank you for sharing your feedback Javier.
We're thrilled to hear that you had such a positive experience with Sharlett and that she made sure everything was seamless from submission to delivery.
Your recommendation for our service means the world to us. Thank you again for trusting RSVP Passports.
Great Service!
May 21, 2026
Unprompted review
Reply from Rsvpassports
Thank you for taking time to share your experience Ryan.
We’re thrilled to hear that you appreciated our service and support.
Wishing you safe travels!
RSVP Passports Team
Very helpful and friendly customer service
April 24, 2026
Unprompted review
Reply from Rsvpassports
Thank you for your review John. We’re so glad to hear that you had a great experience. Providing reliable and attentive customer service is always our goal.
We truly appreciate your support.
The RSVP Passports Team
Sharlett was professional and assisted…
Sharlett was professional and assisted every step of the way.
May 1, 2026
Unprompted review
Reply from Rsvpassports
Thank you for your review Jessie!
We’re thrilled to hear that your experience with Sharlett was a positive one.
Wishing you the best of travels!
The RSVP Passports Team
Great customer service
Great customer service, easy process, delivered on time!
April 23, 2026
Unprompted review
Reply from Rsvpassports
Thank you for your kind feedback Ellen! We're glad you appreciated our service and that your passport arrived timely.
We truly appreciate your trust in RSVP Passports. We hope you enjoy your travels!
Sharlett was amazing to work with
Sharlett was amazing to work with. Very helpful and responsive.
April 21, 2026
Unprompted review
Reply from Rsvpassports
Hi Gabrielle,
Thank you so much for taking the time to share your experience. I’m glad to hear Sharlett was responsive and helped make the process smooth for you.
Safe travels,
RSVP Passports Team
Everything was done professionally and…
Everything was done professionally and accurately. I couldn't have ask for a better service representative. Thank you!
April 16, 2026
Unprompted review
Reply from Rsvpassports
Thank you for your kind feedback Jason!
We’re so glad to hear that everything was handled professionally and accurately, and that you had a great experience with our service representative. Providing reliable and attentive service is always our goal.
We truly appreciate your support and happy to have assisted you. Enjoy your travels!
The RSVP Passports Team
Had an amazing experience
Had an amazing experience with RSVPassports! We dealt directly with Sharlett, and she made sure to answer promptly through email and even set up a phone conversation to answer questions about expediting a passport. She took steps to ensure my son‘s information was kept safe. She also communicated regularly and kept us up-to-date on the process. She provided a checklist that was perfectly detailed, so when my son went to turn in his documents to the Passport Acceptance facility they complimented him for having everything in perfect order. I was nervous at first to give so much personal information, but Sharlett and RSVP Passports proved to be professional, trustworthy, and we had a passport in hand within a week of turning in all of the documents. I can 100% recommend this company.
April 8, 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for your detailed review and for trusting RSVP Passports with such an important process Heather!
We’re thrilled to hear of your experience with Sharlett. She truly takes pride in providing clear communication, thorough guidance, and ensuring every client feels confident and secure throughout the process—especially when handling sensitive information.
It’s great to know the checklist helped everything go smoothly at the Passport Acceptance Facility, and that we were able to deliver your son’s passport within your timeline.
We sincerely appreciate your recommendation and are always here if you need assistance. Wishing you smooth travels and an incredible time away!
The RSVP Passports Team
Sharlett was amazing and kept me…
Sharlett was amazing and kept me informed throughout the process. Timelines were just as expected and very quick.
April 7, 2026
Unprompted review
Reply from Rsvpassports
Thank you for taking time to sharing your feedback Aditya,
We're thrilled to hear that Sharlett provided such an amazing experience and kept you informed every step of the way. We also always strive to meet the expectation of timelines set and smooth delivery, so thank you for sharing this detail with us.
Wishing you the best on your travels!
RSVP Passport Team
Great communication and help from…
Great communication and help from Sharlett!
April 1, 2026
Unprompted review
Reply from Rsvpassports
Thank you for your kind feedback Demaris! We're glad you appreciated our clear communication. it's wonderful to know that Sharlett delivered such good service for you. We'll be sure to share your feedback with her—it will mean a lot!
We truly appreciate your trust in RSVP Passports
10/10 recommendation
What do you do when you realize you have to renew your passport two weeks before going on your honeymoon… you cry a little bit in your car and then you get on rsvppassports.com! I had the pleasure of working with Sharlett, who made the process very seamless, it did cost me about $800 in total, but I receive my new passport within a week of starting this process (YES 7 days).. I would do it 10 times over again, and I highly recommend especially if you want fast, reliable, trustworthy service! Thank you for all of your help!!
April 1, 2026
Unprompted review
Reply from Rsvpassports
We truly appreciate you taking time to share this review Demyya! We can only imagine how stressful that moment must have felt, but we’re so glad you found us when you did.
It’s fantastic to hear that Sharlett was able to step in and make the entire process smooth, fast, and reassuring during such an important time. Delivering your passport within 7 days is the kind of efficient, reliable service we aim to provide, especially for urgent situations like yours.
We also appreciate your honesty about the cost and your trust in our service—it means a lot to know you’d choose us again.
Wishing you many wonderful travels ahead! Thank you again for your recommendation from the RSVP Passports Team
Wonderful
Wonderful! Sharlett was the best. Walked me through the process. She was always checking up and updating me. I got my passport within the timeframe she told me.
April 1, 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for sharing your experience! Sharlett will be delighted to know her guidance, regular updates, and support made the process smooth and reassuring for you.
We’re also glad everything was completed within the promised timeframe—that’s exactly the level of service we strive to provide. If you ever need assistance again, we’re here to help!
Thanks again for choosing us.
RSVP Passport Team
This was the most seamless process I’ve…
This was the most seamless process I’ve experienced. I was talked through every step and when I made a mistake, I was shown the correct way. I have recommended this to all of my friends.
March 30, 2026
Unprompted review
Reply from Rsvpassports
Thank you so much for your amazing feedback Ronald! We're delighted to hear that you found the process so seamless and that our team was able to guide you every step of the way. Mistakes can happen, so we’re especially glad we could support you and get everything back on track quickly.
It truly means a lot that you’ve recommended us to your friends—your trust and support are greatly appreciated.
RSVP Passports Team
Excellent communication
Excellent communication, throughout the process - delivered as promised!
March 16, 2026
Unprompted review
Reply from Rsvpassports
Thank you for taking time to share your experience Jacob.
We’re thrilled to hear that you found the process well-communicated from start to finish, and that your passport arrived timely, it’s great to know we delivered on that for you.
We truly appreciate your trust in the RSVP Passports Team
Every step of the process was met wi
Every step of the process was met with immediate communication. I had a lot of questions and concerns due to the timing of the trip and passport process. I recommended RSVP to others who want a seamless experience as well.
March 16, 2026
Unprompted review
Reply from Rsvpassports
Thank you for sharing your experience Kristen.
We completely understand how stressful travel planning and passport concerns can be, so it means a lot to know we could help put your mind at ease. We are thrilled to hear that our team was able to provide prompt communication and support throughout.
Hoping the best on your travels!
RSVP Passports Team
had great experience…
A had great communicative experience with Sharlett, who made sure reminds me it was comprehensive and that I had gotten my passport on time.
March 26, 2026
Unprompted review
Reply from Rsvpassports
Thank you for taking time to share your feedback Devin.
We strive to keep clients well-informed and ensure every detail is handled thoroughly, including making sure passports arrive on time. Sharlett will be delighted to hear that you had a positive and communicative experience.
Your appreciation means a lot to us.
RSVP Passports Team
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