I ordered a wet room showerscreen on the Wednesday, got a delivery day on Thursday, delivered on Fri at 9am, very nice freindly driver who put it into the home, it was very well packaged with nothi... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Rubberduck Bathrooms Ltd
Written by the company
Rubberduck Bathrooms is a small, family owned independent bathroom supplier.
Since 2006 we've provided our valued customers with a wide range of popular branded bathroom products, all at trade prices. Including brands such as Villeroy & Boch, Scudo, Multipanel, Abacus, Roman, Jaquar & many more.
We specialise in full bathroom suites, bathroom wall panels, shower trays, shower enclosures, bathroom furniture, bathroom radiators, wet rooms and much much more.
We sell online across the entire UK with showrooms and trade desks in the Redcar & Middlesbrough area, you can pop down and have a chat with the team too!
Contact info
High Street, TS10 3DD, Redcar, United Kingdom
- 01642 913 727
- contact@rubberduckbathrooms.co.uk
- www.rubberduckbathrooms.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Straight forward ordering and very well…
Straight forward ordering and very well communicated delivery information.
Cheers
Great Service from the outset to…
Great Service from the outset to delivering Excellent Company Highly Recommended
Do not deal with these guys
Do not deal with these guys.
They sent me what was obviously a damaged return as a “new item” and when I realised it was damaged 2 weeks later when I opened the box (holidays and other stuff happening ) they refuse to take the return.
I won’t be dealing with them again and suggest you don’t either.
Great choice. Quality products
Great choice, efficient delivery and good customer service
Great experience
Really easy to deal with, changed my order address immediately after I made a mistake with delivery address. Great quality product!
Excellent Service!
We required to replace a specific brand and model of bathroom sink tap and they were one of the only visible stockists.
Easy to order, competitive price and swift delivery.
Couldn't ask for more!
Very fast service and delivered in no…
Very fast service and delivered in no time.
Incredible service
Incredible service. Answered questions I had the same day, within minutes in fact! Sent really helpful information to help us too.
I've ordered from Rubber duck …
Updates re problem. With bath. All refunded after a bit of an issue with the waste
Really good quality stuff
Really good quality stuff, quick delivery and friendly staff when dealing over the phone, would recommend and buy again
Ordered a bath
Ordered a bath , it was delivered quickly by a very helpful courier. When I contacted Rubberduck to enquire about the side panel delivery, they called me back within minutes with the information.
First class company absolutely no complaints
Many thanks for your speedy delivery of…
Many thanks for your speedy delivery of this great value soft close toilet seat.
Excellent service
Excellent service - checked availability with manufacturer, speedy delivery. Ashley was amazingly knowledgeable and helpful
Two days from order to delivery, brilliant service.
I ordered a wet room showerscreen on the Wednesday, got a delivery day on Thursday, delivered on Fri at 9am, very nice freindly driver who put it into the home, it was very well packaged with nothing missing and good instructions.
It took me 3 hours to fit, (68yr old) and everything went well, a good quality product at a fair price compared to other companies.
Very pleased with the communication with the staff too, always helpful, the phone line can get busy at times but I think that's a sign that they are popular.
Great experience from the outset to the…
Great experience from the outset to the delivery from DHL. Pleasure to deal with these guys and girls again many thanks. M
I recently had the pleasure of…
I recently had the pleasure of purchasing from Rubberduck Bathrooms and I couldn’t be happier with the experience. Their customer service was outstanding from start to finish—friendly, professional, and always willing to help with any questions I had. They made the whole process smooth and stress-free.
The quality of the products was equally impressive. Everything arrived exactly as described, well-packaged, and built to a very high standard. You can really tell they take pride in offering reliable, high-quality bathroom products.
I would highly recommend Rubberduck Bathrooms to anyone looking for excellent service, great value, and top-quality products. A genuinely trustworthy company that puts customers first.
Floats my boat
Had the stuff I needed at a good price and delivery.
Suits me.
Had to chase to get the order…
Had to chase to get the order delivered. Had to return part of it when it eventually turned up. Still waiting for a refund 1 month on. No response to requests for an update.
Products good quality. Service - poor. Very disappointed.
Best price for what I wanted
Best price for what I wanted. It was cheaper than the same items last year.
There was an issue with the delivery, but this was expedited by the helpful customer services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
