Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... See more
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Review summary
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Reviews shaping this summary
The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... See more
Company replied
Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second... See more
Company replied
Rubberonline was amazing to work with. Their products are very well priced and easy to order via the website. Once payment was made the order was packed and shipped very quickly. The goods arrived qui... See more
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Company details
Written by the company
Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.
Contact info
UNIT 101 1 WYNDOVER RD, CNR BELVEDERE RD AND WYNDOVER CLAREMONT, 7708, Cape Town, South Africa
- 0870125543
- service@rubberonline.co.za
- rubberonline.co.za
Brilliant fast friendly service
Brilliant fast friendly service. Easy to reach. Delivery came swiftly. All in all a great experience thank you!
November 4, 2024
Reply from Rubberonline
Hi Maria! Thank you for taking the time to leave such a wonderful review! We’re delighted to hear that you had a seamless experience with our service, from the ease of communication to the swift delivery. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to the opportunity to serve you again in the future!
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Reply from Rubberonline
Hi Thabisile! Thank you for your 5-star review! We're so glad to hear you're happy with the quality of your product. We always strive to provide the best, and your feedback reassures us that we're on the right track. If there's ever anything more we can do to enhance your experience, don't hesitate to reach out! We truly appreciate your support.
Quick and simple
November 4, 2024
Reply from Rubberonline
Hi Pamela! Thank you for the great review! We’re so glad to hear that you found the process quick and simple. Your satisfaction is our top priority, and we’re always here to make things as easy as possible for you. If there's anything else we can assist with, feel free to reach out anytime!
Good experience
Good communication during the hole proses. Fast delivery and good product. if you buy online you never know who the experience will be but with your team I was pleasantly surprise
November 4, 2024
Reply from Rubberonline
Hi Frans! Thank you so much for your wonderful review! We’re thrilled to hear that your experience with us exceeded expectations. At RubberOnline, we’re committed to clear communication, fast delivery, and top-quality products — and we’re so glad we were able to deliver on all fronts for you. Your feedback means the world to us and motivates us to continue providing exceptional service every time. We truly appreciate your trust and look forward to serving you again soon. Thanks for choosing us!
Reply from Rubberonline
Hi Chris! Thank you for the amazing 5-star review! We're so glad to hear that the ramp mats are just what you needed. Your feedback truly energizes us to keep delivering top-quality products. If there's anything else we can assist you with, please don’t hesitate to reach out. We're always here to help!
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Reply from Rubberonline
Hi Brent! Thank you for taking the time to leave such a positive review! We're so glad to hear you were happy with both our service and the quick delivery. It’s always our goal to provide a seamless experience for our customers, and your feedback means a lot to us. We look forward to serving you again soon!
Very happy with their service and wide…
Very happy with their service and wide product offering.
November 4, 2024
Reply from Rubberonline
Hi! Thank you so much for your fantastic 5-star review! We're beyond excited to hear that you’re happy with both our service and the wide range of products we offer. Your satisfaction is our top priority, and your feedback drives us to keep delivering the best possible experience. We truly appreciate your support and can’t wait to serve you again in the future!
Fantastic product and great service
Fantastic product and great service
November 11, 2024
Unprompted review
Reply from Rubberonline
Hi Will! Thank you so much for your amazing 5-star review! We’re ecstatic to hear you’re loving both our product and the service you received. Your feedback truly fuels our passion and motivates us to keep delivering excellence every day. We’re incredibly grateful for your support and can’t wait to continue exceeding your expectations. Thanks for choosing RubberOnline!
The ordering process was super easy
The ordering process was super easy, great communication throughout the process with speedy delivery! Great quality product! Thank you Rubberonline!
November 8, 2024
Unprompted review
Reply from Rubberonline
Hi Nicole! Thank you so much for your incredible feedback! We’re absolutely thrilled to hear that your ordering experience was smooth, communication was top-notch, and your delivery was speedy! At Rubberonline, we’re dedicated to providing only the highest quality products, so it's amazing to know we hit the mark for you. Thank YOU for trusting us – we can't wait to serve you again in the future!
If you ever need anything else, please don’t hesitate to reach out. We're here for you!
Thanks again for the kind words and support!
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Outstanding and efficient service with…
Outstanding and efficient service with quality products.
November 4, 2024
Unprompted review
Reply from Rubberonline
Hi! We're overjoyed to hear that you found our service outstanding and our products are up to your standards. Your feedback motivates and inspires us to keep striving for excellence. Your support is highly valued, and we look forward to serving you again in the future!
Happy
Easy online ordering, good quality product. We have bought 5 mats over 2 orders to date.
October 11, 2024
Reply from Rubberonline
Hi! Thank you so much for your amazing review! We’re thrilled to hear that you found our online ordering easy and that you’re happy with the quality of our mats. We appreciate your support and loyalty - buying five mats is truly a testament to your satisfaction. If you need anything else or have any questions, feel free to reach out. Happy shopping!
Amazing Products
Great quality product, I did 1 box of the grass tiles and 1 box of the wooden tiles just to test try them out, extremely happy with the product, packaged well. Seamless order from start to finish. Great customer service.
Will definitely be ordering again.
Highly recommended.
September 29, 2024
Unprompted review
Reply from Rubberonline
Hi Kimone! Thank you so much for your wonderful feedback! We're delighted to hear that you’re happy with both the grass and wooden tiles. It's great to know that our packaging and customer service met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. If you have any questions or need assistance with your next order, please feel free to reach out!
Flexible barriers
Great service
Easy to use website
Payment procedure swift and safe
Product purchased excellent
September 19, 2024
Unprompted review
Reply from Rubberonline
Hi Ricardo, Thank you for your fantastic feedback! We're delighted to hear that you found our service great and the website easy to use. It's wonderful to know that you had a smooth payment experience and are pleased with your product. We appreciate your support and look forward to serving you again!
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A really easy process from start to…
A really easy process from start to finish with lots of personalised follow up. And I really like the rubber tiles we got- the most neutral coloured foam option I could find for our playroom, I'm really happy with it!!
October 10, 2024
Unprompted review
Reply from Rubberonline
HI Jessica! Thank you so much for your wonderful review! We’re thrilled to hear that our foam tiles are a hit in your playroom. It’s great to know that they provide a safe and comfortable space for playtime. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out.
I had an outstanding experience with…
I had an outstanding experience with Rubber Online! Their customer service is top-notch-responsive, friendly, and the willingness to go the extra mile was admirable. Their communication throughout was excellent and I would recommend them to anyone looking for reliable service and quality products.
September 26, 2024
Unprompted review
Reply from Rubberonline
HI Mitch
Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had an outstanding experience with us. Our team takes pride in providing responsive, friendly service and it’s great to know we were able to exceed your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out!
Great products and customer service
The process of ordering online we quick and easy and delivery occurred much quicker than expected. My order arrived with a splitter which made a small hole which I fortunately got bigger. The service I received when arranging the exchange was better than I could have hoped. They were so helpful and called multiple times to ensure everything had run smoothly and that I was happy with the replacement. The mats are of such good quality that even before the exchange I planned to order a second one and once again the ordering and delivery was so easy.
September 16, 2024
Unprompted review
Reply from Rubberonline
HI Dominique
Thank you so much for your wonderful 5-star review! We're thrilled to hear that the ordering process was quick and easy for you, and that our team was able to go above and beyond in handling the exchange. We sincerely apologize for the issue with the initial delivery, but we're glad we could resolve it to your satisfaction.
Your kind words about the quality of our mats and the exceptional service you received mean a lot to us. It’s great to hear that you’re already planning to order more! If you ever need anything in the future, please don't hesitate to reach out. We're here to help!
Great Customer Communication
I really appreciated the communication involved in completing my order: emails were quickly responded to with clear answers to questions I had; an initial phone call from someone in sales was very helpful as well to outline the buying process through the website in order to get an accurate quote.
Receipt of payment was swiftly acknowledged and delivery of my order happened faster than initially expected, with a product of high quality.
The only suggestion I have is related specifically to the product I bought, a rubber interlocking tile: the website lists it as 500mm x 500mm (with 4 tiles providing a square meter of coverage).
The actual tile is slightly smaller than that (and even when taking into consideration that there may be shrinking/contraction due to cold, it would be useful to include the inside measurement of the tile - i.e. not the measurement from the outside of the interlocking edge). When 2 tiles interlock, you lose a few centimeters, so that 2 tiles aren't 1000mm wide, but closer to 950mm.
September 5, 2024
Unprompted review
Reply from Rubberonline
HI Andre
Thank you so much for your detailed 4-star review! We truly appreciate your kind words about our communication and service. It's wonderful to hear that the process—from initial contact to delivery—was smooth, and that our team was able to provide clear and helpful information along the way. We're also glad to know the product exceeded your expectations in terms of quality and delivery speed.
We value your constructive feedback regarding the dimensions of the rubber interlocking tiles. Your suggestion to include the inside measurement when calculating coverage is very insightful, and we will certainly review how we present this information on our website to ensure clarity for future customers.
Thank you again for sharing your experience with us, and if you have any further questions or needs, feel free to reach out. We're always here to help!
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Quick effortless excellent
September 6, 2024
Unprompted review
Reply from Rubberonline
Hi Monique
Thank you so much for your glowing 5-star review! We're delighted to hear that you found our service quick, effortless, and excellent. It's wonderful to know that we made the process easy for you, and we look forward to continuing to provide the same level of service in the future. If you ever need anything else, don’t hesitate to reach out!
Reply from Rubberonline
Hi
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were pleased with both our service and product. Providing high-quality products and excellent customer service is always our top priority. Your feedback means a lot to us, and we look forward to serving you again soon!
Quick response
August 28, 2024
Reply from Rubberonline
Hi Mark
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you appreciated our quick response. Our team always strives to provide timely and helpful service. We look forward to assisting you again in the future!
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