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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness of the staff and the efficiency of their interactions. Many people are very satisfied with the product quality, noting that items are often exactly as expected or even exceed their expectations. The delivery service is frequently mentioned as fast and reliable, with orders arriving quickly and often ahead of schedule. The ordering process is also described as easy and straightforward, with good communication and updates provided throughout. However, some customers were not happy with the product quality, finding it different from specifications or not what they were looking for, despite generally positive experiences with service and delivery.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers are happy with the items they bought,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the great, efficient, and fast... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers express delight with the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed and... See more

Order

Reviewers express satisfaction with the ordering process. Customers highlight the ease of ordering, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, even over the festive period when many businesses are closed. Delivery and product were outstanding and as indicated on the order. Very helpful web assist as well from service staff. Pr... See more

Company replied

Rated 5 out of 5 stars

The service from Rubberonline was great, they went oit of their way to deliver my foam tiles to me the next day ( I stay in Cape Town) because I neede them urgently for my Play Therapy practice. The... See more

Company replied

Rated 5 out of 5 stars

Rubber online has amazing products and excellent customer service. I ordered rubber mat tiles for my home gym and was delighted with how fast they were delivered and by their excellent quality. Second... See more

Company replied

Rated 5 out of 5 stars

Rubberonline was amazing to work with. Their products are very well priced and easy to order via the website. Once payment was made the order was packed and shipped very quickly. The goods arrived qui... See more

Company replied


Company details

  1. Rubber Products Supplier

Written by the company

Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Experience

Had a great experience with this company. There service and communication is awesome. Stock arrived as per the quoted date, and the stock was packed neatly and in good condition.

Will recommend them and will definitely purchase from them again.

January 24, 2025
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Mercia! Thank you for the incredible feedback! We're so glad everything came together perfectly—on time, in great condition, and with communication that hit the mark. We work hard to make sure every detail counts, and it’s awesome to know we succeeded! Your recommendation and future orders mean a lot to us. We can’t wait to do it all again!

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Rated 5 out of 5 stars

Great Service

Great Service, website worked like a charm!

January 20, 2025
Rubberonline logo

Reply from Rubberonline

Hi Jaco! Thank you for the amazing review! We're thrilled to hear the website was effortless to navigate and that our service met your expectations. Making your experience smooth and hassle-free is our top priority, and we’re so happy to hear it all came together perfectly. We can't wait to assist you again!

Rated 5 out of 5 stars

Excellent fast service

Excellent fast service. Quick delivery. Also no issue with returns.

January 16, 2025
Rubberonline logo

Reply from Rubberonline

Hi Johann! Thanks for the fantastic review! Speed is our middle name, so we're overjoyed to hear you were impressed with our fast service and quick delivery. And it’s great to know our return process made things even easier for you. We’re all about making your experience as smooth as possible—looking forward to doing it again soon!

Rated 5 out of 5 stars

Good quality product.

January 16, 2025
Rubberonline logo

Reply from Rubberonline

Hi Japie! Thanks you for the awesome feedback! It gives us great pleasure to hear you’re loving the quality of our product—it’s exactly what we aim for every time. We’re always here to keep things top-notch for you, so don’t hesitate to reach out in the future!

Rated 5 out of 5 stars

Excellent company - Rubber on Line

The information online was correct and the order handled very efficiently. It was also delivered on time and doing a great job.

January 16, 2025
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Reply from Rubberonline

Hi Barbara! Thank you for the stellar review! We’re thrilled the online info was spot-on, and that we nailed both the efficiency and on-time delivery for you. It’s always our goal to make things smooth and seamless, so we’re pumped to hear the product is doing its job. We’ll keep the rubber rolling! Looking forward to working with you again soon!

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. Wonderful product. 5 stars all round

January 10, 2025
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Reply from Rubberonline

Hi Aninka! Thank you for the awesome review! We're ecstatic to hear you're loving the product and had a great experience with our service. It really means a lot to us. We can't wait to work with you again!

Rated 5 out of 5 stars

Efficient processing and delivery with…

Efficient processing and delivery with a great product.
Great client services and always willing to help.

December 5, 2024
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Leandie! Thank you for your thoughtful review! We're so glad to hear that our processing and delivery met your expectations, and that you're happy with the product. It’s wonderful to know our team’s dedication to client service stood out – we’re always here to help! We truly appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Efficient beyond Words

Quick, efficient and amazing quality!

December 5, 2024
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Lario! Thank you for your fantastic review! We're ecstatic to hear that you found our service quick, efficient, and of amazing quality. Your satisfaction is our top priority, and it's great to know we hit the mark. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good product

Good product, good service

December 4, 2024
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Armand! Thanks for taking the time to share your feedback! We're so glad to hear that you're happy with the product and our service. It’s great to know that we met your expectations, and we look forward to providing you with even more great experiences in the future!

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Rated 5 out of 5 stars

Your feed back and updates on the order…

Your feed back and updates on the order and then the Product 100% well done !!!

November 26, 2024
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Reply from Rubberonline

Hi Stephen! Thank you so much for your thoughtful review! We’re so glad to hear that the updates and communication around your order made a positive impact, and that you’re happy with the product. Your satisfaction is truly our priority, and it means the world to us that we hit the mark for you. We really appreciate your kind words and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Quick delivery,good communication

Quick delivery,good communication, great strong product

November 26, 2024
Rubberonline logo

Reply from Rubberonline

Thank you for your fantastic review! We’re so glad to hear that you were pleased with the quick delivery, communication, and the quality of the product. We take pride in offering great service and durable products, and it’s great to know we met your expectations. We truly appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Fantastic product and service

Fantastic product and service. Thank you.

November 26, 2024
Rubberonline logo

Reply from Rubberonline

Hi Rene! Thank you for the wonderful review! We’re so glad to hear that both the product and service met your expectations. It’s our goal to provide top-quality experiences, and your feedback truly makes our day. We’re grateful for your support and can’t wait to assist you again

Rated 5 out of 5 stars

They are very professional and the…

They are very professional and the quality of work is superb! Thank you for executing our doormat as we envisioned it!!

November 26, 2024
Rubberonline logo

Reply from Rubberonline

Hi Jacqui! Thank you so much for your wonderful review! We're delighted to hear that you’re happy with the quality of our products and that we were able to bring your vision for the doormat to life! It was a pleasure working with you, and we truly appreciate your trust in us. Your kind words mean the world, and we can't wait to collaborate with you again in the future!

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Rated 4 out of 5 stars

Quick and no hassles!

November 26, 2024
Rubberonline logo

Reply from Rubberonline

Hi Karen. Thank you for taking the time to share your experience! We're so glad to hear that everything was quick and hassle-free. Making the process easy for our customers is always our top priority. We appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent and glad about follow up…

Excellent and glad about follow up after delivery

November 8, 2024
Unprompted review
Rubberonline logo

Reply from Rubberonline

Hi Ilsa! Thank you for your fantastic feedback! We're so glad to hear that you were pleased with both the product and our follow-up after delivery. We believe staying connected with our customers is important, and we're happy it made a positive impact on your experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Exceptional Service and Quality Products!

I recently had the pleasure of using Rubberonline, and I’m thoroughly impressed. The service was seamless, with prompt responses and excellent customer care throughout. The products are of exceptional quality, meeting and even exceeding expectations. Their website is easy to navigate, making the entire purchasing process hassle-free. I highly recommend Rubberonline for anyone seeking top-notch products paired with fantastic service!

November 4, 2024
Rubberonline logo

Reply from Rubberonline

Hi Nicolette! Wow, thank you so much for your thoughtful and detailed review! We're absolutely thrilled to hear that your experience with Rubberonline was so positive. It means a lot to us that you found our service seamless, our products top-notch, and our website easy to navigate. Your recommendation truly warms our hearts, and we’re grateful for your kind words. We can’t wait to serve you again soon!

Rated 4 out of 5 stars

It was quick and easy

November 4, 2024
Rubberonline logo

Reply from Rubberonline

Hi Aaron! Thank you for sharing your experience! We're delighted to hear that everything was quick and easy for you. We strive to make the process as smooth as possible, and it's great to know we hit the mark. Looking forward to helping you again soon!

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Rated 5 out of 5 stars

Placing a order is easy and feedback…

Placing a order is easy and feedback prompt. Delivery much faster than expected and product quality is really good.

November 4, 2024
Rubberonline logo

Reply from Rubberonline

Hi! Thank you so much for your kind words! We're thrilled to hear that you found the ordering process easy and that the delivery exceeded your expectations. It's great to know you're happy with the product quality as well. We truly appreciate your feedback and look forward to serving you again soon!

Rated 5 out of 5 stars

quick and efficient

quick and efficient

November 4, 2024
Rubberonline logo

Reply from Rubberonline

Hi Richard! Thank you for the great 5-star review! We're so glad to hear you found our service quick and efficient. We always aim to make the process as smooth as possible for our customers. If you need anything else, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Love my new Tatami mats

Love my new Tatami mats. Great service and communication from Rubber Online.

November 4, 2024
Rubberonline logo

Reply from Rubberonline

Hi Pierre! Thank you for the amazing 5-star review! We're so happy to hear you're enjoying your new Tatami mats. It's wonderful to know that our service and communication made a positive impact. If you need anything else, we’re always here to help. Thanks again for choosing Rubber Online!

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