RUBI Reviews 1,009

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I bought this saw as a step up from the usual decent rated diy type that I’ve previously used. It’s definitely a marked improvement in build quality and design and cuts very well the tiles and s... See more

Company replied

Rated 5 out of 5 stars

I have been extremely satisfied with all the items that I have used that are made by Rubi. There is a consistent quality and reliability that I can depend on for the beat project outcomes. With onlin... See more

Rated 5 out of 5 stars

I had a few technical questions for a Rubi tile cutter I had bought, and Rubi's phone operator directed me to a guy named Eddie in the Miami location. He took the time to video chat with me and gave m... See more

Company replied

Rated 5 out of 5 stars

The saw works great. The rubber shoe at the bottom of the water hose really keeps the blade wet which helps with the cut. With big tiles the water is always going to tend to run off and not get redire... See more

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Company details

  1. Tool Manufacturer

Written by the company

RUBI is the world's leading manufacturer of premium tiling tools, including tile cutters, wet saws, diamond blades, drill bits, and related construction tools. RUBI Group is headquartered in Rubí (Barcelona, Spain), with 11 subsidiaries and 2 production and logistics centers. The RUBI brand is present in more than 120 countries, thanks to a strong network of subsidiaries and branches across 5 continents. Currently, RUBI Group designs, manufactures, and distributes tools and equipment for the construction industry, specializing in solutions for the proper installation of ceramic and other building materials.

Free warranty extension

Free warranty extension on selected products if you register them

For more than 12 years, RUBI CLUB has been rewarding tilers with free warranty extensions and exclusive access to promotions, content, and events for RUBI CLUB registered members.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great cutter

Great cutter. Pump system working properly. Cutting surface smoothly.
Stabil and fast. easy to adjust measurements.
Excellent device!!!

January 14, 2022
Rated 3 out of 5 stars

I purchased your 28 inch tile…

I purchased your 28 inch tile cutter...great quality. Noticed no instructions or tips etc. Looks like the rubber fit are missing...as seen in the pic on the package. First time with your product so needed a few pointers on best way to cut the tile, adjust the cutting wheel etc. Looked on your website but couldnt find any help. Wrote to you 3 weeks ago and still no response, so not impressed. Also tried to register my product with the phone app but could not but was able to do so online.

January 5, 2022
Rated 5 out of 5 stars

This manual tile saw is awesome

This manual tile saw is awesome. I have not cracked a tile yet. Excellent piece of equipment. I thought it was a little expensive at first but I was totally wrong. Great purchase!

January 5, 2022
Rated 4 out of 5 stars

I use DU-200 EVO 2 days

I use DU-200 EVO 2 days. Really good tool. But I saw 2 inconveniences: 1. The table can be wider by 10-15 cm in both sides. Why? When I need to cut tile 15x60cm, inconvenient to keep it and push the motor.
2. Table has holes for water drainage. For better drainage, one corner should slightly go inward.
That's all. I like Ruby :)

December 30, 2021
Rated 4 out of 5 stars

Been using Rubi cutters for a long time…

Been using Rubi cutters for a long time always been good and service backup if needed
Down side is new tx max cutter cases are not good they distort in transport and don’t hold things in place plus where my old ts60 sits on top of the case the tx 710 and 1020 do not so if job site is tight on space you have to take case out ,
The other issue is the bar sticks out a long way so again restrictive if tight on space

November 17, 2021
Rated 5 out of 5 stars

I love the new speed magnet cutter

I love the new speed magnet cutter.
The "breaker" attached to the cutter and handle has always been a problem, especially when cutting tiles with bevelled edges, whereas the speed magnet flicks it out of the way so that you can concentrate on the cutting, brilliant

November 10, 2021
Rated 1 out of 5 stars

The Rubi tx-1020 does not cut 21mm…

The Rubi tx-1020 does not cut 21mm tiles. I tried on 3 different porcelain 20mm tiles and all broke randomly and some shattered at the end. Tried deep score, light score hard press low press. Nothing worked. This is false advertising. Don’t bother with buying, I know have a Brocken with returning the item.

November 5, 2021
Rated 5 out of 5 stars

Rubi TX 1250 Tile Cutter

I’m a novice and purchased a TX 1250 tile cutter, I have a professional timer working with me on renovations at our home. As a novice who has never cut a tile in his life previously I found the TX simply and easy to use. My tiler who has always used a Sigma is so impressed with the Rubi he is going to purchase a Rubi tile cutter.
I love the features, I am very impressed also with Club Rubi and the extended warranty and benefits through Club Rubi.
Very happy customer!

October 15, 2021

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