Rubyandmaeve Reviews 118

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, citing poor quality, cheap materials, and items that did not resemble their online descriptions. People frequently reported receiving products with incorrect colors, sizes, or fabrics, often noting issues like bad stitching and unwearable garments. Reviewers also encountered considerable problems with the company's website, which many felt was a source of confusion, particularly regarding the company's origin and return policies. The refund process was a major source of frustration, with many consumers finding it difficult to complete returns or receive satisfactory refunds.

What people talk about most

Product

Reviewers express strong dissatisfaction with the product quality. Many customers report receiving items that... See more

Quality

Users describe negative interactions with quality. Reviewers consistently report extremely poor quality... See more

Website

Customers consistently express strong dissatisfaction with the website. Many reviewers warn against... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report difficulties in obtaining a full... See more

Return policy

Consumers find the return policy to be negative, citing significant dissatisfaction. Many reviewers report... See more

Based on these reviews

Rated 1 out of 5 stars

The leather loafers I ordered arrived 3.5 weeks after order was placed. I could smell the plastic before I opened the package. The cheapest plastic shoes I've ever seen. When I contacted the "seller"... See more

Rated 1 out of 5 stars

Also trading under names such as Ruby Lily.com, Lily Limerick plus many others! All have the same style websites, new Instagram accounts etc. Appear to be uk friendly with free shipping but once you w... See more

Rated 1 out of 5 stars

Only giving 1star as won’t allow 0 as an option.Certainly not Irish company, how ridiculous I was to order a€39.99 dress that took over 2 wks to arrive but id of got better from shein for €5. I hope p... See more

Rated 1 out of 5 stars

The item I ordered was an elegant blouse - as per their description. The article delivered is a cheap material, wrong colour, sewn so badly you can't even get it over your head, unwearable blouse. T... See more



Contact info

1.1

Bad

TrustScore 1 out of 5

118 reviews

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Rated 1 out of 5 stars

Only giving 1star as won’t allow 0 as…

Only giving 1star as won’t allow 0 as an option.Certainly not Irish company, how ridiculous I was to order a€39.99 dress that took over 2 wks to arrive but id of got better from shein for €5. I hope people are cleverer than me & check here first before purchasing anything from this false cheap material based company.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of what was advertised…

I ordered a pair of what was advertised as Clark’s sandals - what I received were a poor quality pair of sandals and definitely not Clarks.
This company is NOT Irish and goods are of a poor quality and totally overpriced. I was also charged for delivery but web site said delivery was free.
Advertising under false pretences.

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

Shame there is no minus rating

If there was a minus rating I would have put it up, big regrets not checking Trustpilot first!! Horrific 'clothing' wouldn't even give this stuff to charity as I would be embarressed. Total con of what is shown on the webpage. I got what was supposed to be a wollen type jacket its 100% polyester and a pair of boots that are total plastic my wellington boots have less plastic!!
Please ladies don't be fooled by this page and keep your hard earned cash for real decent clothing!!
Fingers burnt lesson learnt!

I have emailed and am not expecting a reply!!

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

This is not an Irish supplier

This is not an Irish supplier. Their product are poor quality from outside of Ireland without tags or labels. They do not process returns but offer replacement items.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam…..not a shop from Kerry

Total scam…..not a shop from Kerry, shop from Asia, cannot cancel once ordered even though nothing had shipped. Avoided questions like asking for a phone number to speak with someone…..all a big scam, more fool me but hopefully helps someone else getting caught out. Do not buy from this site!!!

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

If you are a t-Rex from Area 51 then…

If you are a t-Rex from Area 51 then it’s a perfect fit. If you’re a first time knitter then this job is for you. Got a great jumper for people who have their wrists on their thighs. But on the bright side €35 worth of laughs, quite an experience. Nearly at 30% refund, let’s go girls

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Stay clear!!

Stay clear!!! Ordered a "beautiful" dress as I thought this was based in my home town tralee! 3 weeks it took to arrive. It came from China. Quality is shocking! Im now down 50euro and no dress! I really wish I checked these reviews before purchasing.

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!

This blazer looked nothing like what I expected. The stitching is rough, unfinished, and already coming loose. The fabric feels cheap, thin, and flimsy – definitely not what was advertised. The label just says “L” and there’s no proper branding or care instructions. It honestly looks like something thrown together with no care. It arrived wrinkled, badly sewn, and feels like it won’t survive a single wash. I wouldn’t even wear it around the house.

It’s clearly mass-produced at the lowest quality, labeled China, and it shows. I feel totally misled and ripped off. Don’t waste your money!!

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

My mam ordered orthopaedic bunion…

My mam ordered orthopaedic bunion corrector sandals €39.95. Then was on Temu and seen the exact same pair for €6. Robbery. Could not return or get money back as guaranteed on their site. Does not seem like a legit Kerry company

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scam 100%

Total Scam of a website, I ordered a dress on the 16th July still no sign of delivery & the emails I'm receiving are just unbelievably stupid about the arrival of my order, Shop is definitely not located in the shopping centre in kerry/tralee as stated on the website, I now accept that i have been scammed & hope other people will check reviews for this fake shop before the buy

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

DON'T WASTE YOUR MONEY

Only giving one star as zero isn't an option. This is not an Irish company as its website suggests. The products are mass-produced, low-quality, Chinese imports. At least TEMU and the likes openly represent themselves as Chinese companies, rather than impersonating Irish companies. I naively purchased a pair of shoes from them thinking that I was supporting a small Irish business, when I contacted the online help function to query whether it was an Irish company, alongside asking them to cancel the order and issue an immediate refund, I received an AI-generated response about delivery times (addressing a question that I hadn't asked!). When I pointed out the fact they were misrepresenting themselves as an Irish company, they opted to lie to me and say they didn't - if you take a look at their website, it's plain to see the reference to being an Irish company based in Manor West in Tralee - doesn't exist.

The shoes finally arrived today (25 July) having been ordered on 9 July, they truly look like a child's art project gone wrong. Utterly disgusted that I was caught out by this scam, but hopefully others will see these reviews and save themsleves the pain and cost.

July 25, 2025
Unprompted review

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