Ruby Cup Reviews 211

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and comfortable design, highlighting how they make periods easier and more enjoyable. Many users appreciate the effectiveness and reliability of both the menstrual cups and period underwear, often noting the high-quality materials and thoughtful features like leak protection. The company's commitment to donating a cup for every purchase also resonates positively with consumers. However, some customers encountered challenges with the menstrual cups, particularly regarding initial insertion and fit, with a few finding certain sizes too large or the material too stiff compared to previous versions. A small number of people also mentioned difficulties with the return process and some issues with the new period panty models for curvier figures, noting that the fabric might expand easily or seams could lose grip.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the menstrual... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the exceptional quality,... See more

User experience

People report positive experiences with user experience. Many customers praise the comfort and ease of use of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Switching to the Ruby Cup felt like a total ritual shift—trading those crinkly, bleached disposables for something that actually respects my body! Honestly, the first couple of tries were a messy "lea... See more

Company replied

Rated 5 out of 5 stars

I’d never tried period pants before, but these ones are so good. I’m grateful enough to be able to continue my active lifestyle when on my period, however, I still found myself full of anxiety going t... See more

Company replied

Rated 5 out of 5 stars

I've been using Ruby cup for 5 years now and love it. I just bought a bigger size since my periods got heavier. I like the black option because you cannot see staining on it. Definitely the best purch... See more

Company replied

Rated 5 out of 5 stars

I got my first Ruby Cup in 2015. There are lots of menstrual cup products on the market and it can be hard to choose, but I loved how Ruby Cup supports access to menstrual products for girls around th... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Maternity Store
  3. Plus Size Clothing Store
  4. Toiletries Store
  5. Underwear Store
  6. Women's Clothing Store

About Ruby Cup

Written by the company

rubycup.com

Ruby Cup, a women-led and female-founded global menstrual care brand, was born out of a need for innovation in the menstrual care industry. Since 2011, we have been committed to providing sustainable and high-quality menstrual products to all, including menstrual cups and period pants, catering to diverse needs and body types, including plus size individuals. Our pants sizes range from xxs to 4xl!

Shop Pants Shop Cups Our Impact Contact Us

High Quality

Our products are beginner-friendly and suitable for teenagers, ensuring ease of use and comfort for all users. Crafted from 100% soft, medical-grade silicone, our menstrual cups are not only high quality but also vegan-friendly. Additionally, our period pants are Standard OEKO-TEX 100 Certified , guaranteeing that they are free from harmful chemicals.

Ethical

Giving back and making a change is at the heart of what we do. With every purchase of our menstrual cups, we donate another cup to individuals facing period poverty globally. So far, we've donated over 150,000 , helping to address the issue of menstrual hygiene management in underserved communities.

Additionally, each pair of period panties purchased supports our newly-launched learning centre in Kisumu, Kenya, operated by the Golden Girls Foundation. Through education and empowerment, we strive to create lasting change and improve menstrual health for all.

Join us in our mission to make a difference.

Shop All

Period Care for Good

Written by the company

Fighting period poverty since 2011
Our mission is to enable all people to live their periods safely and with dignity, regardless of their income. We provide a sustainable menstrual health solution, we dismantle menstrual taboos and deliver sound education on reproductive health and menstrual care. Every purchase with us contributes to eradicating period poverty and menstrual shame all over the world, positively impacting millions of lives!

120-Days Money Back Guarantee

No Pressure!

No Pressure!
Our menstrual cups are beginner-friendly! Use our 100% money-back guarantee to get used to your new cup. Want a different size? We’ll exchange it for you, or refund your money with pleasure.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

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Rated 5 out of 5 stars

I typically don't write reviews

I typically don't write reviews, but I have loved this product. Comparing this to my other cup, the quality of materials is a step above, and the best part is that it doesn't leak! Seriously a game changer. Not having to use a pot to sanitize the cup is also great. I love the drawstring bag it came in as well, it's not bright and loud, just simple and clean. Overall, I have really enjoyed my experience with Ruby Cup and this product. I will definitely be purchasing more in the future.

April 18, 2022
Ruby Cup logo

Reply from Ruby Cup

Thank you for taking the time to share your experience, Katie!

We're thrilled to hear that you've had such a positive experience with your Ruby Cup. It's fantastic to know that you find the quality of materials to be superior and that it's been leak-free for you – truly a game changer!

We're also glad to hear that you appreciate the convenience of not needing a pot to sanitize the cup and that you like the simplicity of the drawstring bag.

We're excited to share that we also offer period panties, providing an extra layer of comfort and protection. Additionally, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

If you have any questions or need further assistance, please don't hesitate to reach out.

XOXO,
The Ruby Team

Rated 4 out of 5 stars

This is a great cup with soft material

This is a great cup and I love the fact that you can buy a package with both a small and medium size in it which is perfect for days when you have very different flows. I have lost a pixel of the small cup is perfect for me and I can barely feel that it’s inside, however I would say that the stem at the bottom of the cup is rather thick and steady compared to other brands I have used and therefore it just gets some getting used to or cutting.

March 8, 2022
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Reply from Ruby Cup

Thank you for sharing your feedback, Sakshi!

We're delighted to hear that you're enjoying your Ruby Cup and finding it convenient to have both small and medium sizes in one package. It's wonderful to know that you've found the perfect fit for your needs.

We appreciate your feedback about the stem thickness, and we understand that it may take some getting used to. If needed, you can always trim the stem to your preference for added comfort.

We're excited to share that we also offer period panties, providing an extra layer of comfort and protection. Additionally, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

If you have any questions or need further assistance, please don't hesitate to reach out.

XOXO,
The Ruby Team

Rated 5 out of 5 stars

Just do it

As most people mentioned, a little bit of a learning curve, and was very frustrated after the first few tries. Don't give up! Once you get it (and also figure out the comfortable length for the little grabby bit on the end -- if too long, it can be uncomfortable), you'll love it

February 26, 2022
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Reply from Ruby Cup

Thank you for sharing your experience, Helen!

We appreciate your perseverance in getting accustomed to your Ruby Cup. Learning to use a menstrual cup can indeed have a bit of a learning curve, but we're thrilled to hear that you're sticking with it.

We're excited to share that we also offer period panties, providing an extra layer of comfort and protection. Additionally, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

If you have any questions or need further assistance, please don't hesitate to reach out.

XOXO,
The Ruby Team

Rated 5 out of 5 stars

LOVE MY RUBY CUP

LOVE MY RUBY CUP, Never going back to tampons ever again. I’ve been using menstrual Cups for about 4 years now

February 18, 2022
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Reply from Ruby Cup

Thank you for your enthusiasm, Ivy!

We're thrilled to hear that you love your Ruby Cup and have found it to be a game changer for you. It's fantastic that you've been using menstrual cups for four years now!

We're excited to share that we also offer period panties, providing an extra layer of comfort and protection. Additionally, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

If you have any questions or need further assistance, please don't hesitate to reach out.

XOXO,
The Ruby Team

Rated 1 out of 5 stars

Absolutely hate it

Absolutely hate it. Both sizes are big and too hard. I got one for myself and one for my daughter. Both of us can feel it the entire time it's in. It's uncomfortable to the point of almost being painful.

February 11, 2022
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Reply from Ruby Cup

We're sorry to hear about your disappointing experience with our product in the past. We've taken your feedback seriously and have since made improvements to our product line.

We now offer period panties which might be a better fit for you and your daughter. Additionally, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, supporting girls' education.

We understand the importance of comfort and strive to provide products that meet our customers' needs. If you'd like to give us another chance or have any further concerns, please don't hesitate to reach out to us. We're here to assist you and ensure your satisfaction.

We'd love to offer you a discount code so you can try our new line and make it up to you. Please, email us at elena@rubycup.com

Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

Love,
The Ruby Team

Rated 5 out of 5 stars

Great product

Great product. This is my second cup now. Delivery didn’t take too long and reasonably priced. Would recommend weather you are a first time user or buying another one.

February 7, 2022
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Reply from Ruby Cup

Thank you for your feedback, Ethel!

We're delighted to hear that you're satisfied with your Ruby Cup purchase. It's wonderful to know that delivery was prompt and that you find our products reasonably priced.

We're excited to share that we also offer period panties, providing an extra layer of comfort and protection. Additionally, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

If you have any questions or need further assistance, please don't hesitate to reach out.

XOXO,
The Ruby Team

Rated 5 out of 5 stars

Works great

Works great, useful to watch some tutorials on YouTube to learn different folds etc.
Also got the silicon tub to sterilise the cup in the microwave, very useful.
All in all: the cup was a game changer!

February 4, 2022
Ruby Cup logo

Reply from Ruby Cup

Thank you for sharing your experience, Giulia!

We're thrilled to hear that your Ruby Cup has been a game changer for you. Watching tutorials and utilizing the silicone tub for sterilization are excellent tips!

We're excited to share that we also offer period panties, providing an extra layer of comfort and protection. Additionally, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

If you have any questions or need further assistance, please don't hesitate to reach out.

XOXO,
The Ruby Team

Rated 5 out of 5 stars

Good cup

I am happy with the purchase of my cup

February 1, 2022
Ruby Cup logo

Reply from Ruby Cup

Thank you for sharing your feedback, Sky!

We're delighted to hear that you're happy with your Ruby Cup purchase. Your satisfaction is important to us!

We're excited to share that we also offer period panties, providing an extra layer of comfort and protection. Plus, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

If you have any questions or need further assistance, please don't hesitate to reach out.

XOXO,
The Ruby Team

Rated 5 out of 5 stars

If you're into this sort of thing, ruby cup is pretty good

I really like this menstural cup, It's soft and the stem is easy to grip.

January 27, 2022
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Reply from Ruby Cup

Hi Jennifer,

Thank you for your feedback!

We're glad to hear that you're enjoying your Ruby Cup experience and find it soft and easy to grip. Your satisfaction is important to us!

We're excited to let you know that in addition to our menstrual cups, we also offer period panties. These panties provide an extra layer of comfort and protection, and for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com for a discount code.

If you have any questions or need further assistance, please don't hesitate to reach out.

XOXO,
The Ruby Team

Rated 5 out of 5 stars

Amazing!

The product shipped quickly and I haven’t had any issues. I love how the company donates cups to people in need, it makes me feel like my money is being well spent and I like supporting businesses that give back.

January 17, 2022
Ruby Cup logo

Reply from Ruby Cup

Thank you so much for your wonderful feedback, Rachel!

We're thrilled to hear that you're loving your Ruby Cup experience and that it shipped quickly without any issues. Your support means the world to us!

We're also grateful for your appreciation of our Buy One Give One program, where for each cup purchased, we donate one to someone in need. Additionally, we now offer period panties, providing an extra layer of comfort and protection. For each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

If you ever have any questions or need further assistance, please don't hesitate to reach out.

XOXO,
The Ruby Team

Rated 5 out of 5 stars

I'm very pleased with my Rubycup

I'm very pleased with my Rubycup, it's very simple to use, comfortable and no leaks. Gladly recommend it!!

January 10, 2022
Ruby Cup logo

Reply from Ruby Cup

Thank you so much for sharing your positive experience with us!

We're thrilled to hear that you're pleased with your Ruby Cup and that it's been simple to use, comfortable, and leak-free. Your recommendation means the world to us!

We're excited to share that we also offer period panties, providing an additional layer of protection and comfort. Plus, for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

If you ever have any questions or need further assistance, please don't hesitate to reach out.

XOXO,
The Ruby Team

Rated 5 out of 5 stars

Sisterhood

Excelent!
If you rarely are in doubt Ruby's team reply you fast and detailed.
They are super kind and professional anf you feel to speak to an old friend.

January 7, 2022
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Reply from Ruby Cup

Thank you so much for your kind words, Lucia!

We're thrilled to hear that you've had an excellent experience with our team. Providing fast and detailed responses to our customers is a top priority for us, and we're delighted that you feel supported and valued when interacting with us.

We're excited to let you know about our newest addition - period panties! These panties offer an additional layer of protection and comfort, and for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

If you ever have any questions or need further assistance, please don't hesitate to reach out.

XOXO,
The Ruby Team

Rated 5 out of 5 stars

This is my first time using the Ruby…new fav!

This is my first time using the Ruby cup and I am in love with it, Thai cup is 100% more effective than the other cups I was using…I think it’s the softness of the cup and it slips into place perfectly and I have no in between leaking , between cup emptying…I used the Lena cup before and the Ruby gets a thumbs up upgrade from me! And I got the black! So chic and no stains! Love love love it so far ❤️

January 4, 2022
Ruby Cup logo

Reply from Ruby Cup

Hi Jennifer,

We're thrilled to hear that you're loving your first experience with the Ruby Cup! It's fantastic to know that it's been more effective for you compared to other cups you've tried.

We're glad you appreciate the softness of the cup and how well it fits into place. And we're delighted to hear that you chose the black color - so chic and stain-free!

We're also excited to introduce our newest addition to the Ruby family - period panties! These panties offer an additional layer of protection and comfort, and for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

Thank you for being part of the Ruby Cup community!

XOXO,
The Ruby Team

Rated 5 out of 5 stars

I love my ruby cup

I love my ruby cup! It is comfortable and simple to use. I always appreciate being kinder to the environment and you do just that by using a menstrual cup instead of disposable sanitary products. I love their donations program. What a great company.

December 17, 2021
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Reply from Ruby Cup

Hi Renee,

We're thrilled to hear that you love your Ruby Cup! It's wonderful to know that it's comfortable and easy for you to use.

Thank you for appreciating our commitment to environmental sustainability and our donations program. Your support helps us make a positive impact on the world.

We're excited to share that we now offer period panties as well! These panties provide an additional layer of protection and comfort, and for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

Thank you for being part of the Ruby Cup community!

XOXO,
The Ruby Team

Rated 5 out of 5 stars

Using a ruby cup is as close as I can…

Using a ruby cup is as close as I can get to completely forgetting about my period. After a few months practice (patience needed), I found insertion and taking the cup out easy. It was a life saver when I was travelling and is an easy way to reduce your plastic use. I would highly recommend to anyone and if you’re on the edge between trying it or sticking to what you know, please go for it! Cups are the future of sustainable periods. My cup arrived quickly as well and I love that in buying one cup you can donate to someone else in need, which is super important as many girls around the world don’t have access to the period products they need.

February 23, 2021
Unprompted review
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Reply from Ruby Cup

Thank you. We truly appreciate your words, Rebekah!
And you're absolutely right: cups are the future of sustainable periods!

Rated 5 out of 5 stars

Life changing

It's been more than a year now that I'm using Ruby Cup and I cannot express in words how my life changed since then!
My main observations are:
- no smell at all
- no leaks at night, so good sleep
- easy to put and remove
- feels like shortening the period

My only wish would be to make the material more eco-friendly if possible and not cheaply produced in China.

February 22, 2021
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Thanks a lot for sharing your feedback,Fatma!

Please note that the Ruby Cups are made from 100% medical-grade silicone: it is a premium quality material, without any harmful chemicals, plastics or bleach, registered with the Vegan Society and extremely durable.

Rated 5 out of 5 stars

Brilliant solution ... soooo worth it ...

Wishing I had have known about this years ago - cost effective, great eco friendly solution. My periods last less time and I experience much less pelvic pain.

February 22, 2021
Unprompted review
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Reply from Ruby Cup

Thank you very much!

Rated 5 out of 5 stars

I love my ruby cup

I love my ruby cup. It’s totally changed my time of the month. It took a few months to get used to but I’m so glad I made the switch! I definitely have less cramps and so happy I’m reducing the waste to landfill! Love the ethos of ruby cup. I got the medium and large sizes plus the steriliser, I’ve only had to use the medium as I have medium flow. Definitely if you’re considering it, go for it. So hassle free once you’re used to it and only needs changing once a day plus no more wet tampon string! So convenient for travel too!

February 22, 2021
Unprompted review
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Reply from Ruby Cup

We are so glad to hear about your amazing experience with our Ruby Cup. Thanks a lot, Sophie!

Rated 5 out of 5 stars

New with cups

I started using menstrual cups a few months ago and I love my rubycup. It is very easy to use and I even forget I'm on my period. I can't feel the cup at all. Only negative is that because the cup is very soft sometimes it can leak a bit but it's nothing excessive and with a daily pad everything is fine.

February 22, 2021
Unprompted review
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Reply from Ruby Cup

Hi Iva,

We're thrilled to hear that you're loving your Ruby Cup! It's fantastic to know that it has made your period experience so comfortable and easy.

We appreciate your feedback about the cup being very soft and sometimes causing slight leakage. We're constantly working to improve our products, so we'll take this into consideration for future developments.

We're excited to share that we now offer period panties as well! These panties provide an additional layer of protection and comfort, and for each panty purchased, 2% of the proceeds are donated to our learning center in Kisumu, Kenya, supporting education and empowerment for girls and women.

As a token of our appreciation for your support, we'd like to offer you a special discount on your next purchase. Please email us at elena@rubycup.com to receive your discount code.

Thank you for choosing Ruby Cup, and we're thrilled to have you as part of our community.

XOXO,
The Ruby Team

Rated 5 out of 5 stars

RubyCup for ever

I use RubyCup(s) for about six to seven years now. I learned about RC via my (by now) husband. He gave one to me as a gift. I was curious to try it but I really struggled for quite some months. It took me some time to get it in the right spot. Eventhough in the beginning I had many "accidents" the feeling was so much better than using tampons. By now I am a pro in using RC and I recommend it to every friend.
I also follow your charity and education work which I like a lot.

February 22, 2021
Unprompted review
Ruby Cup logo

Reply from Ruby Cup

Thanks a lot for sharing this nice review, Marie-Luise!

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