Easy setup, panel is easy to use too. Server has been pretty smooth and whatever questions I did have I got support in good time, there also really nice and easy to talk too.
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See what reviewers are saying
Was using a different host before but the hardware didn't meet my needs. Switching to RubyHost was definitely the move, best hardware in the business. My players have a way better time with way bett... See more
Company replied
I've been using RubyHost for my Minecraft server, and honestly, it's been such a great experience. The performance has been super reliable, and the uptime is solid—haven't had any major issues at all.... See more
Company replied
To start off this company in the past has had some of the worst security practices I have ever W E 0 To start off this company has had some of the worst security practices I have ever seen!!! Their... See more
Company replied
Company details
Written by the company
RubyHost, the crown jewel of the hosting industry. Our state-of-the-art performance, powered by Ryzen 9 9950X processors and owned hardware, ensures your server runs smoother than ever. At RubyHost, Customer Satisfaction is Our Royal Decree. We treat each customer like royalty, providing exceptional support and reliability.
Contact info
1809 Crafton Road, 28602, Hickory, United States
- office@rubyhost.net
- rubyhost.net
4.1
Great
44 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Terrible security and management
To start off this company in the past has had some of the worst security practices I have ever W
E 0 To start off this company has had some of the worst security practices I have ever seen!!! Their 14 year old employee who had access to root on their servers deleted all their client data and they had no backups. I have had issues with their CEO Xander being extremely unprofessional in my DM's as well as in general with people seen!!! Their 14 year old employee who had access to root on their servers deleted all their client data and they had no backups. I have had issues with their CEO Xander being extremely unprofessional in my DM's as well as in general with people.
January 21, 2025
Unprompted review
Reply from RubyHost
Hey David,
Hope you had an amazing weekend!
RubyHost did end up merging into my host (EnderHost), and we took on the branding and LLC.
Unfortunately, I was not here when that happened, so I can only apologize on the previous RubyHost's behalf.
Rest assured that everything is on EnderHost's infrastructure now which is fully secured. We take offsite backups as well everyday :)
- Shaum
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Amazing hosting company
Amazing hosting company, the hardware is really good, the performance is blazing fast and the stability has been really good.
Support answers really fast and works with you to resolve the issues, I have no complaints about the support at all.
I recommend this hosting company to everyone, the prices are extremely competitive maybe even the best in the market right now.
January 20, 2025
Unprompted review
Reply from RubyHost
Thank you for the feedback and recommendation :)
- Shaum
Excellent Hosting
Excellent hardware, excellent software interface, excellent support, AND excellent pricing! The real deal for hosting.
January 1, 2025
Unprompted review
Reply from RubyHost
Thank you for the review!
- Shaum
Great customer support and fast files transfer
Great customer support and extremely fast file transfers. MC server was also very stable.
December 20, 2024
Unprompted review
Reply from RubyHost
Customer service is something that we hold to the highest standards here and we are happy to hear that you had a great experience!
Thank you for choosing EnderHost :)
- Shaum
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Amazing service
Amazing service, outstanding servers and straight forward staff, no complaints from us!
December 31, 2024
Unprompted review
Reply from RubyHost
Happy to hear!
Thank you for the review :)
- Shaum
Very good transition over from my old…
Very good transition over from my old host was easy and the admins are very helpful with getting you up and running quickly I’ve gone ahead and prepaid for the year so I don’t need to check back till next year! Great work to the team at GameGrid
December 11, 2024
Unprompted review
Reply from RubyHost
Thank you for the kind words and welcome to the family!
Look forward to serving for years to come :)
- Shaum
Horrible hardware the worst customer…
Horrible hardware the worst customer service I have ever had I have nothing but regrets after dealing with this company the owner is arrogant and disrespectful would not recommend.
November 28, 2024
Unprompted review
Reply from RubyHost
Hey Marco!
My name is Shaum, the new Managing Director of RubyHost.
It is saddening to hear that your experience was far from excellent.
The previous RubyHost is no more, and I am here to ensure that the performance and customer service is top notch with the new RubyHost.
I have sent a request information request through Trustpilot's system to learn more about your experience and see if we can provide some compensation as well.
Hope you can give us another chance :)
Good Performance and Pricing, but Critical Security Issues
Hi im EnderMythex, I’ve been using this hosting service for my Minecraft server for a few days now, and here’s my feedback:
What I liked:
- When I first purchased a server with 4 GB of RAM, everything worked perfectly. Later, my friend and I decided to upgrade to 8 GB for better performance, and the transition went smoothly.
- The server’s performance was excellent, with great stability. Additionally, the price is very competitive: €5 for 8 GB is quite affordable.
- The support team was initially very responsive: my friend opened a ticket, and they replied almost instantly.
What needs improvement:
- A major security issue affected not only my server but also their entire site and all client servers. This breach resulted in a widespread hack that rendered my server unusable and caused the total loss of my data.
- Regarding support, after their quick initial response to my friend’s ticket, they stopped replying, which was frustrating. However, when I opened a ticket myself to inquire about the incident and my data, the owner responded promptly and professionally, which I appreciated.
Overall Rating:
- Server performance: ⭐⭐⭐⭐⭐
- Value for money: ⭐⭐⭐⭐⭐
- Customer support: ⭐⭐
- Data and service security: ⭐
I want to thank the team, especially the owner, for their responsiveness and transparency during this incident. However, significant improvements in security are absolutely necessary. If I hadn’t lost my data and everything had gone smoothly, I would have gladly given 5 stars.
Best of luck to the team in improving their services in the future!
December 10, 2024
Unprompted review
Reply from RubyHost
Thank you for the honest review about your experience in all aspects.
It is amazing to hear that you enjoyed the server's performance and believe that the value for money is top tier.
The previous RubyHost is no more, they merged onto EnderHost's infrastructure which is fully secured. I can promise you that something like this would not happen again as we take offsite backups everyday of our services. Customer service is something that we hold to the highest standards with the new RubyHost.
Hope you can give us another chance :)
- Shaum
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Excellance.
GameGridServers is an excellent host and their staff team is one of the best, they go above and beyond to help sort out problems and more. Overall, I have nothing, but positive interactions here.
December 2, 2024
Unprompted review
Reply from RubyHost
Thank you for sharing your experience, we are happy to hear that you were happy with our customer service :)
- Shaum
Why you should use RubyHost
RubyHost makes it cheap and very good servers then other small hosting companies I personally don't use them their prices do make me want to do business with them Will Recommend
November 2, 2024
Unprompted review
Reply from RubyHost
Thank you for the recommendation!
- Shaum
RubyHost Is Great
Very cool, very good and helpful staff team.
Completely 10/10 service. ඞඞඞ
October 30, 2024
Unprompted review
Reply from RubyHost
Thank you for your review!
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Hello It's the real Ron3334
Hello It's the real Ron3334.
First I Used bisect hosting It was good at first, but when I switched to rubyhost I noticed that's I could get 8 GB For the same price as 4 GB on bisect And because of that, it wouldn't say that my server was overloading.
Also I got more Storage as well, like 80 gb. The service was a lot better Like all I had to do was text in their discord
And they responded so fast.
October 28, 2024
Unprompted review
Reply from RubyHost
Hi Ronald,
Thank you for using us, we're glad you enjoy our service.
rubyhost bribes users to review good
i buyed ruby host minecraft server and they dm me saying 10% discount if i rate 5stars on trustpilot. i think its bad business practice but server is good
October 28, 2024
Unprompted review
Reply from RubyHost
Hi Sreeram,
Please email cam.k@rubyhost.net with the name of the staff member telling you to review us in your DM's. Our staff members are not supposed to do this.
Very W staff
Very W staff, also works really well. 10/10 Definitely would recommend for those who want something that works.
October 28, 2024
Unprompted review
Reply from RubyHost
Thank you for your kind review!
Reply from RubyHost
Thank you for your review!
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Solid hosting service!
I've been using RubyHost for my Minecraft server, and honestly, it's been such a great experience. The performance has been super reliable, and the uptime is solid—haven't had any major issues at all. Whenever I needed help, their support team responded really fast and helped me out with no hassle. Plus, their pricing is pretty affordable for what you get. If you're looking for a good host for your Minecraft server, I'd definitely recommend giving RubyHost a try!
October 19, 2024
Unprompted review
Reply from RubyHost
Thank you Lunar, we're happy to provide spectacular support to our users.
- Cam
i love rubyhost
i love rubyhost, they provide good and cheap + reliable hosting options.
October 19, 2024
Unprompted review
Reply from RubyHost
Thank you!
I can personally vouch for the speed of
I can personally vouch for the speed of the hardware, the 2 minute support response time, and the price. It's all truly amazing. Thanks again.
October 17, 2024
Unprompted review
Reply from RubyHost
Thank you!
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