Buying a rug from Ruggable was a seamless experience from beginning to end. I cannot recommend this company highly enough. Bought 2 rugs I knew I would have to pay a £20 processing fee for returni... See more
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Review summary
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I searched high and low for a pale but washable rug for my living room. The web site showed different sizes but not only just the measurements but how it would fit with different furniture configura... See more
Delighted! I took a gamble, with only the images to go from on the website to colour match to the rest of my bedroom, but I needn't have worried - the colours in the photographs were a really good... See more
I've always loved Ruggable rugs but I really disliked the company's new terrible system of tracking orders and subsequently gave my latest purchase 3*. However they answered me immediately and I recei... See more
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Company details
Written by the company
Ruggable is the Original Washable Rug brand, created to make beautiful living effortless. We believe style should never come at the cost of practicality—which is why every Ruggable product is made to handle real life, beautifully. We make beautiful, machine-washable area rugs, runners, doormats, and bath mats. But that’s only the beginning. Our rugs are thoughtfully designed to be nonslip, interchangeable, durable, and stain-resistant—because your rug should suit your lifestyle, not the other way around. Our story began with our patented 2-Piece Rug System: a washable rug cover and a nonslip rug pad that make cleaning up spills, pet accidents, and everyday messes simple. Building on that innovation, we introduced our All-in-One Rug System: a one-piece, machine washable rug with a built-in nonslip backing. It’s our softest, simplest, and most comfortable design yet. From sleek and minimal to bold and statement-making, every Ruggable design is made to suit your space and your lifestyle—so you can let life in and skip the worry.
Ruggable – The Washable Rug Company™
Written by the company
- Our stylish, machine-washable rugs are designed in-house but take cues from all over the world. From traditional to modern, bohemian to moroccan, you’ll find a variety of rug sizes, colors, patterns and designs that are perfect for any room.
Free Delivery
Fast and Free delivery for all UK orders
Free shipping applies to standard ground shipping and handling within the UK.
Contact info
5 New Street Square, EC4A 3TW, London, United Kingdom
- support@ruggable.co.uk
- ruggable.co.uk
4.4
Excellent
9K reviews
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Love the runner it was delivered much…
Love the runner it was delivered much quicker than expected
Beautiful dark teal design
March 29, 2026
Thrilled with rugs
Delivery on time. Thrilled with the rugs. So soft but cling to the floor so well.
April 2, 2026
Unprompted review
Rug is well made and looks beautiful in…
Rug is well made and looks beautiful in the hall
March 30, 2026
Fantastic company
Fantastic company, service and outstanding rugs. Very pleased with ours!
April 27, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The rug is nice enough but not…
The rug is nice enough but not outstanding. The pattern is pleasing and obviously given the variety of sizes colour printed onto the material not a woven design. As its washable, its great under a dining table but we'd hoped for something that looked higher quality for the price.
March 27, 2026
Reply from Ruggable UK
Hello Michele,
Thanks so much for your recent feedback on your order.
We are delighted to hear that you are overall happy with your Louisa Natural Rug.
The materials used for our rugs and the production process have been specifically selected to ensure washability. However, we understand that the appearance and texture are different compared to more traditional rugs as a result.
We hope you enjoy your purchase, but please let us know if you have any more questions or concerns!
Best wishes,
Melanie - Ruggable Consumer Care
I love my Blackthorn Navy rug
The rug arrived loosely folded in a large box. I know that colours as seen on a laptop can be deceptive, and when I laid the rug on the floor I was pleased that the colours are slightly brighter than they had seemed on my laptop. It looks good with my navy sofa and teal chair.
March 29, 2026
Very attractive rug
March 29, 2026
Loads of choice and sizes
Loads of choice and sizes. Rugs are washable and mine came with a built in non slip backing. A little wait for delivery, but to be expected as made to order. I've not washed mine yet, but it appears good quality. Looks exactly as shown on their website. Looks lovely in my bedroom. Very pleased.
April 4, 2026
Unprompted review
Reply from Ruggable UK
Hello Sara,
Thanks so much for your recent feedback on your order.
We are extremely sorry to hear about the poor state in which you received your rug! We would like to assure you that we do not accept such a delivery experience and never send our rugs out in such a way.
As a result, we have forwarded your feedback to the courier, and we have followed up with you via email to provide you with more information regarding the next steps.
We look forward to hearing from you and making things right!
Best wishes,
Melanie - Ruggable Consumer Care
Excellent quality
March 28, 2026
Provence Mauve All in One Rug
This is my second Ruggable purchase. So pleased with the first that I took advantage of a promotion and bought a matching one so now have two in a L-shaped hallway. Great that they are thin enough to not have to worry about door openings etc, but still feel cosy underfoot. Delivery was also much quicker than expected. Excellent service.
March 28, 2026
Top Class Customer Service
I needed help from Ruggable customer services and they were absolutely top
class. Quick to reply and sort things out. I am so happy with my rugs and won’t hesitate to return. A very happy customer!!
March 26, 2026
will use Ruggable again at the first opprtunity
the whole process of ordering and delivering went very smoothly
The rug itself did not disappoint at all Very impressive
March 27, 2026
Fantastic customer service
I’ve bought three rugs from Ruggable and have been really impressed. They wash well and feel soft underfoot, making them both practical and comfortable. My most recent rug had a slight colour difference, but customer service resolved it quickly with a replacement — fantastic service. I would highly recommend this company.
March 27, 2026
Customer services are brilliant.
March 27, 2026
The rug is absolutely gorgeous .It is…
The rug is absolutely gorgeous .It is exactly the right colour for my room and completes the look perfectly.
It was wrapped beautifully in brown paper within a sensibly sized box.
April 21, 2026
Unprompted review
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