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Rugiet Reviews 1,452

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 859 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness, noting that it works quickly and delivers significant improvements. Many highlight the positive impact on their intimate lives, describing it as a "game-changer" that provides confidence and enhances spontaneity. The customer service and staff are consistently commended for being helpful, professional, and efficient, with many reviewers appreciating the personalized assistance they received. The user experience, from consulting with doctors to receiving the product, is often described as easy and painless. However, some customers expressed dissatisfaction with the product's quality, mentioning inconsistencies between batches and occasional issues with melted products upon arrival. A few also found the user interface for managing subscriptions online to be less intuitive. Additionally, some reviewers experienced unpleasant side effects or found the taste and texture of the product to be undesirable.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many describing it as a "game changer" that works... See more

Quality

People report ambiguous experiences with product quality. Many consumers praise its effectiveness, noting it... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the product wonderful and their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This stuff works! It doesn’t come with some of the side effects of other ED meds, like stuffy nose or lightheadedness. It melts quickly & takes effect within minutes. I like that I can easily go more... See more

Company replied

Rated 4 out of 5 stars

Valerie was polite, professional, and helped me; however, calling the pharmacy as one would with any other prescription they were no help and referred me to another phone number. I then got a F-ing ro... See more

Company replied

Rated 4 out of 5 stars

Excellent product - does exactly as it's designed, but is quite expensive. My only complaint is that this product is expensive, far more than any competitor's in this space. However, it does work as a... See more

Company replied

Rated 4 out of 5 stars

The stuff is effective, if proper preparations are observed. Abstaining from sexual activity for 3 days prior to usage yields the best (great, amazing, rock hard) results. If this timing isn’t observe... See more

Company replied


Company details

About Rugiet

Written by the company

Redefining confidence & intimacy. Clinically proven treatments to keep you at your physical & mental peak.

Rugiet Ready is the next generation of E.D. treatment. It works up to 5X faster than pills and chewable tablets thanks to its sublingual delivery form, which melts under the tongue where the medicine directly enters the bloodstream, bypassing the liver and digestive system.

Rugiet Ready can allow for faster rebound times between rounds, as well as multiple rounds. Plus, it's custom made for you in the USA. Each dose contains up to 3 ingredients: sildenafil + tadalafil + apomorphine. You have access to a board-certified doctor through a secure inbox if you need to adjust your dose at any time, or if you have any questions or concerns. When you first order Rugiet Ready, your doctor will take 24 hours to evaluate your answers to the online medical questionnaire. If approved for a prescription, your order is sent to your door 48 hours later. Your future orders will be shipped 48 hours after processing.

We offer subscription plans so you don't have to hassle with reordering every time you need a refill. These plans also offer significant savings.

For more information, call or email Customer Care:

1 (855) 581-9620
customercare@rugiet.com

M-F 8:30am - 5:30pm CT

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 4 out of 5 stars

It works okay, sometimes better than other times. The taste is not great while dissolving

It works okay, sometimes better than other times. The taste is not great while dissolving.

May 10, 2026
Rugiet logo

Reply from Rugiet

Thank you for taking the time to share your feedback!
We appreciate you letting us know about your experience, especially regarding how the product is working for you and your thoughts on the taste. Feedback like this is very helpful as we continue to evaluate and improve the overall experience.
If you’d like to discuss your experience further or explore potential adjustments, our Patient Support Team would be happy to help. We’re available Monday through Friday from 8:30 AM to 5:30 PM CT and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via live chat on our website.

Rated 5 out of 5 stars

Extremely satisfied

This product is a game changer. It is expensive, so I found that a half dose works for me, and for about three days. Maybe some of that is mental, but knowing things will "work" down there builds confidence. And cutting the tablet in half helps with affordability. I like the website and the company has been very professional to deal with.

May 18, 2026
Unprompted review
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Reply from Rugiet

Thank you for taking the time to share your experience!
We’re glad to hear you’re seeing positive results and that the experience has helped build your confidence. We also appreciate your feedback regarding pricing—it’s valuable as we continue to evaluate and improve.
It’s great to know you’ve had a positive experience with our website and Patient Support team. We appreciate you choosing Rugiet and taking the time to share your experience.

Rated 4 out of 5 stars

At least give it a shot.

I have tried a few other ED meds that were okay and required a bit of planning ahead but Rugiet was a game changer. I pop one and I'm ready within minutes. I can give my wife the time and attention she deserves without performance issues in the back of my mind. One star off for the pricing but in the end it's worth it.

May 17, 2026
Unprompted review
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Reply from Rugiet

Thank you for your feedback! At Rugiet Health, we don’t believe in cutting corners when it comes to care. Our treatments are prescribed by U.S.-based, board-certified physicians and fulfilled through U.S.-licensed pharmacies, with support from our U.S.-based Patient Support team. This model reflects the level of clinical oversight and quality we aim to provide throughout the patient journey.

Of course, if you have any questions or concerns please reach out to our Patient Support Team Monday–Friday, 8:30 AM–5:30 PM CT at 855-581-9620 or customercare@rugiet.com so we can assist further.

Rated 4 out of 5 stars

Works well but the taste is horrid

Works well but the taste is horrid. I can't keep it under my tongue, I just swallow it.

May 17, 2026
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Reply from Rugiet

Thank you for sharing your feedback. We’re glad to hear the product is working well for you.

We’re sorry to hear the taste has been difficult to tolerate. Sensory factors like taste can vary from person to person, and we understand that this can impact the overall experience. We appreciate you taking the time to let us know, and we’ll share your feedback with our team as we continue working to improve the patient experience.

Rated 5 out of 5 stars

Works extremely well

Works extremely well. It lasts 3 days and no side affects like diagrams. It's like im using nothing at at all . It's got my confidence back and my wife is very happy

May 2, 2026
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Reply from Rugiet

Thank you for sharing your experience. We’re glad to hear you’ve had a positive result and that it’s made a meaningful difference for you. We appreciate you taking the time to leave feedback and share your experience with others.

Rated 1 out of 5 stars

Worthless product

Worthless product. Straight cialis or viagra better. Even worse is when you order you are apparently getting a subscription which they refill on a weekend and charge your bank account full price with no recourse to get your money back. This seems to be the way businesses conduct themselves these days. Very deceptive. Do not buy. You will be disappointed.

May 16, 2026
Unprompted review
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Reply from Rugiet

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.

We understand your concerns regarding both product effectiveness and the refill process. Our goal is always to be transparent throughout the customer experience, including during checkout and enrollment. Customers have the option to choose a one-time purchase during signup if they do not wish to enroll in a membership, and active members can manage, modify, or cancel their membership at any time through the secure member portal.

Individual experiences may vary, and we encourage anyone with questions or concerns about their experience to communicate directly with their licensed provider through the secure member portal, as treatment adjustments or alternative recommendations may be available depending on individual circumstances.

We’d appreciate the opportunity to review your concerns further. Please contact our Patient Support Team Monday–Friday, 8:30 AM–5:30 PM CT at 855-581-9620 or customercare@rugiet.com so we can assist further.

Rated 5 out of 5 stars

Customer service

At first when I got your automated message, it told me I could not change my date of delivery. I asked for customer service and the young lady that helped me was real helpful real nice and actually changed my delivery date so I appreciate that thank you. as for the product works excellent.

May 15, 2026
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Reply from Rugiet

Thank you for taking the time to share your experience! It’s unfortunate the automated message didn’t reflect the flexibility we were able to provide, but we're glad our Patient Support Team was able to step in and get your delivery date adjusted without issue. It’s also great to hear the product is working well for you. We appreciate you choosing Rugiet!

Rated 4 out of 5 stars

Timing is everything!

Timing is everything!
Works when needed!
Results have been very favorable

On my fourth refill .

May 7, 2026
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Reply from Rugiet

Thank you for taking the time to share your experience! We’re glad to hear the product has consistently delivered the kind of support and results you were looking for. Knowing it’s been there for you at the right moments means a lot to our team, and we truly appreciate your trust in Rugiet!

Rated 2 out of 5 stars

The product is too weak.

The product is too weak.

May 13, 2026
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Reply from Rugiet

Thank you for sharing your feedback. We’re sorry to hear the product did not meet your expectations. We understand that effectiveness can vary from person to person, and we’d like the opportunity to better understand your experience and help find the best solution for you.

Our team has reached out to you privately to assist further. If you need immediate support, our Patient Support Team is available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via live chat through the widget on our website.

Rated 2 out of 5 stars

Works but gummy and wet

While the formulation is effective the packaging and consistency of the product leave much to be desired. You cannot expect to split a dose as it’s the consistency of tootsie rolls, but a bit wet. It also tastes like a cough drop.

May 13, 2026
Unprompted review
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Reply from Rugiet

Thank you for sharing your feedback. We’re glad to hear you found the formulation effective, though we’re sorry to learn the texture, taste, and packaging did not meet your expectations. We understand how consistency and ease of use are important parts of the overall experience, especially when it comes to dosing.

Your comments have been shared with our team as we continue working to improve our products and packaging. In the meantime, we’d welcome the opportunity to learn more about your experience and see how we can help. A member of our team has reached out for more information.

Our Patient Support Team is available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via live chat through the widget on our website.

Rated 5 out of 5 stars

Excellent support!

Danika was Very kind, patient, and knowledgeable.

May 13, 2026
Rugiet logo

Reply from Rugiet

Thank you for sharing your feedback! We’re delighted to hear that Danika’s knowledge and positive attitude helped create such a pleasant experience.

Our Patient Support Team is always happy to support and is available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also reach us via live chat through the widget on our website.

Rated 4 out of 5 stars

Very easy to get signed up and receive…

Very easy to get signed up and receive your meds. Works much better than viagara, and only takes about 15 minutes and you are good to go

May 13, 2026
Unprompted review
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Reply from Rugiet

Thank you for the great review and for choosing Rugiet! We’re happy to hear the experience was smooth from start to finish and that the results exceeded your expectations. Knowing you found it effective and convenient means a lot to our team. We appreciate your support!

Rated 1 out of 5 stars

Stop sending me product I did not order

Your sending me product I did not order

May 12, 2026
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Reply from Rugiet

We’re sorry for the confusion and understand your concern. As part of our subscription program at Rugiet, orders are automatically processed on the scheduled refill date to avoid interruptions in treatment. We also send a reminder email 7 days before each order is placed, giving customers time to make changes or cancel if needed.

Our team has also personally reached out to review the situation and provide assistance. If you still have any concerns, please don’t hesitate to contact our Patient Support Team. We’re available Monday through Friday from 8:30 AM to 5:30 PM CT and can be reached by phone at 855.581.9620, by email at customercare@rugiet.com, or through the live chat widget on our website.

Rated 5 out of 5 stars

Great customer service

Unfortunately the ED medication wasn’t working for me but still a high quality product. The customer service went above and beyond by giving me back a full refund. I was not expecting that so it was a great surprise. I would recommend Rugiet because of their amazing customer service.

May 12, 2026
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Reply from Rugiet

Thank you for sharing your experience. While we’re sorry the treatment wasn’t the right fit for you, we’re very glad our Patient Support Team was able to make the process a positive one. Providing thoughtful support and standing behind our patients every step of the way is extremely important to us. We truly appreciate your recommendation and your trust in Rugiet.

Rated 3 out of 5 stars
Rugiet logo

Reply from Rugiet

We’re sorry to hear your Rugiet experience didn’t meet expectations. While our medications are effective for many customers, results can vary based on factors like timing, dosage, overall health, and other medications. Our team has reached out directly to offer support, as we’d love the opportunity to better understand your experience and explore possible solutions.

Our Patient Support Team is available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via live chat through the widget on our website.

Rated 1 out of 5 stars

Automatic Subscription Enrollment!

I learned the hard way that this company are straight CROOKS. Me and my husband tried the medication...well..he did (of course) and my husband discribed them as bad tasting breath mints that worked as well as Pepto bismol when it comes to helping out erectile dysfunction. BUT THE WORST PART IS THEM ENROLLING US IN THEIR SUBSCRIPTION PLAN WHEN WE SPECIFICALLY CALLED AND TOLD THEM NOT TO!!! I woke up this morning to a $135.00 paypal charge out of the blue from these grifters when we knowly purchased the medication a month and a half ago. I called immediately! I had to FIGHT for my refund! (that I still have to see if it actually deposits in my account! ). They ship out the medication the same day, so they don't give you time to even call to cancel it which is a total SCAM! NO email to say it was on its way, nothing! I wouldn't have even known they charged me if PayPal hadn't send me an email. Long story short, this company is worse than buying random Spanish fly from the liquor store guy. At least there you're getting a product that "might" work! This company makes me SICK.

May 11, 2026
Unprompted review
Rugiet logo

Reply from Rugiet

We’re sorry to hear about your experience and understand how frustrating this situation must have been. Providing clear communication and a positive experience for our patients is extremely important to us, and we regret that Rugiet fell short of your expectations.

We’d like to note that reminder emails are sent 7 days prior to subscription renewals to help patients manage their accounts and upcoming shipments. That said, we understand concerns can still arise, and we want to make sure your situation is fully reviewed and addressed appropriately.

Our team has reached out privately for additional information so we can further assist and look into this matter in detail. Our Patient Support Team is available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via the live chat widget on our website.

We appreciate the opportunity to make this right.

Rated 5 out of 5 stars

Kit was very helpful with my issue

Kit was very helpful with my issue, she has a great attitude and is.l very professional. With there more customers service reps like her

May 11, 2026
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Reply from Rugiet

Thank you for your wonderful feedback! We’re delighted to hear that Kit made such a positive impression. Her dedication, upbeat approach, and commitment to providing outstanding support truly reflect the standard we strive for every day at Rugiet. We’ll be sure to share your kind words with her and the team!

Rated 5 out of 5 stars

I fee Rugiet is the best ED treatment…

I fee Rugiet is the best ED treatment available and most reliable.

May 11, 2026
Rugiet logo

Reply from Rugiet

Thank you for the incredible review! We’re honored to hear that you consider Rugiet Ready the best ED treatment available. Providing dependable results and helping our patients feel confident is exactly what we strive for every day.

We truly appreciate your support and thank you for being part of the Rugiet community!

Rated 5 out of 5 stars

My package was lost/never delivered and…

My package was lost/never delivered and they assisted me in every way possible. They made sure I was able to get my prescription for what will be a great moment with a great product. Thanks again for your wonderful assistance.

May 7, 2026
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Reply from Rugiet

Thank you so much for your kind words and 5-star review! We’re sorry to hear your original package was lost, but we’re very happy our team was able to step in quickly and assist you every step of the way. Providing reliable support and making sure our patients receive the care and support they need is always our priority.

We truly appreciate your trust in Rugiet. Thanks again for taking the time to share your experience!

Rated 3 out of 5 stars

good performance from an ED medication

good performance from an ED medication

May 10, 2026
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Reply from Rugiet

Thank you for sharing your feedback. We’re glad to hear you experienced good performance with Rugiet, but we’d love the opportunity to better understand how we can improve your experience even further.

Our Patient Support Team is available Monday through Friday, from 8:30 AM to 5:30 PM CT, and can be reached by phone at 855.581.9620 or by email at customercare@rugiet.com. You can also connect with us via live chat through the widget on our website. We’re here to help and support you however we can.

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