RugVista Reviews 

562
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast delivery service, the smooth purchasing process, and the accurate product photos displayed on the clear website. People truly appreciate the excellent quality of the rugs, which completely match their expectations and beautifully transform their living spaces. Though some customers were disappointed by the product quality, noting that the materials felt stiff like plastic or unusually thin. A few other people also felt that the actual carpet sizing was smaller than described or experienced frustrating shipping and delivery delays. Additionally, a small group of reviewers reported issues with unpleasant smells or difficulty returning items.

What people talk about most

Product

Consumers find product to be positive, highlighting the excellent quality and stunning appearance of the... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the rugs feature bright... See more

Delivery service

Users describe positive interactions with delivery_service, noting that shipping is generally fast and... See more

Order

Customers had positive experiences with order, highlighting a user-friendly and smooth purchasing process... See more

Website

People report ambiguous experiences with website features and overall online purchasing. Consumers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The rug looked exactly like the pictures online, and even the color shade was spot-on, making it easy to choose. The product photos are very accurate, so you can trust what you see—no unpleasant surpr... See more

Rated 5 out of 5 stars

I got what I purchased with continuous UPS tracking about the delivery. I am satisfied with the quality of Handloom fringes rug, this is the second one in our house. Soft walking on it, brought war... See more

Rated 5 out of 5 stars

I was reading some reviews about RUGVISTA before my long hesitating order. Price of product was too high for a long while and I couldn't believe they ship the rugs out of Sweden to Hungary or any coun... See more

Rated 5 out of 5 stars

I’m extremely happy with my Rugvista rug! The quality is excellent, it looks even better in person, and it has completely transformed the room. I would definitely recommend Rugvista to anyone looking... See more

Company replied


Company details

  1. Rug Store
  2. Oriental Rug Store

Written by the company

Rugvista — Segítünk az embereknek otthont teremteni, amelyet szeretnek. A Rugvistát 2005-ben alapítottuk egy világos küldetéssel és céllal: segítünk az embereknek otthont teremteni, amelyet szeretnek, és egyszerűvé, könnyen áttekinthetővé és élvezetessé tesszük vásárlóink számára a tökéletes szőnyeg megtalálását. Már a kezdetektől arra koncentráltunk, hogy magas minőségű szőnyegeket kínáljunk tisztességes áron, miközben zökkenőmentes, kényelmes és valójában biztonságos vásárlási élményt biztosítunk minden egyes vásárló számára. Ma büszkék vagyunk rá, hogy Európa egyik vezető online szőnyegáruháza vagyunk, és több országban szolgáljuk ki vásárlóinkat, mind az otthoni, mind a munkahelyi igényeket figyelembe véve. Gyűjteményünk több mint 30 000 szőnyeget tartalmaz, a hagyományos kézzel kötött keleti szőnyegektől a modern géppel szőtt darabokig; minden szőnyeget gondosan választunk ki annak érdekében, hogy magas minőséget, tartósságot és időtlen dizájnt biztosítsunk, így vásárlóink magabiztosan és elégedetten vásárolhatnak minden egyes alkalommal. Úgy gondoljuk, hogy a szőnyegvásárlásnak legalább olyan élvezetesnek kell lennie, mint az életnek vele: ezért biztosítunk áttekinthető termékinformációkat, részletes képeket és egy intuitív, könnyen használható webáruházat. Megbízható szállítás egész Európában, rugalmas visszaküldési lehetőségek, barátságos és gyors ügyfélszolgálat teszik a vásárlást egyszerűvé, biztonságossá és stresszmentessé minden egyes vásárló számára. Székhelyünk Malmöben, Svédországban található, és egész Európában működünk; közben skandináv dizájnértékeket ötvözünk nemzetközi kézművességgel és modern e-kereskedelmi megoldásokkal. Csapatunk minden nap azon dolgozik, hogy folyamatosan fejlessze szolgáltatásainkat, bővítse kínálatunkat és inspirálja vásárlóinkat a lakberendezési döntéseikben. Elkötelezettek vagyunk amellett, hogy hosszú távú kapcsolatokat építsünk ki vásárlóinkkal, magas minőségű termékeket, kiváló szolgáltatást és egy átlátható, megbízható és következetesen kellemes vásárlási élményt nyújtsunk. A Rugvistánál segítünk vásárlóinknak olyan tereket kialakítani, amelyek személyesek, barátságosak és szépek – szőnyegenként egyet.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

562 reviews

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4.5

All reviews

(562)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

perfect rug, friendly service

I didn't like my first order, returned that rug smoothly, I got professional kind help over the phone. My 2nd rug is perfect for the room, I cannot imagine a better one. Also really fast delivery. Totally satisfied with the experience!

March 6, 2025
Rated 4 out of 5 stars

I like the product but for some reason…

I like the product but for some reason paypal didn’t work, and I coudn’t pay on my Mac or Iphone but Windows worked fine, wich gave me some trust issue about the company. The product arrived in time, and looks like as the picture.

March 20, 2025
Rated 5 out of 5 stars

Excellent service

The rug arrived within a few days. It's very nice, we are very satisfied.
The icing on the cake was that we were able to claim a 15% coupon two weeks after ordering, which we had forgotten when we ordered.

February 21, 2025
Rated 5 out of 5 stars

Reliable company.

Reliable company.
I’ve ordered the carpet but it has cold tint instead of warm shade I wanted.
The return was absolutely okay.
I’ve ordered the other shade and it’s all right!

January 15, 2025
Rated 5 out of 5 stars

Ordering is easy

Ordering is easy, the descriptions are accurate and informative, I got the exact info i was looming for.

December 7, 2024
Rated 5 out of 5 stars

First order at Rugvista

First, the product quality is great and I get what i expexted. The other thing is the shipping. It was as fast as possible. I get the product less than a week.

November 22, 2024

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