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Runclad Reviews 246

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TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the efficiency and ease of their overall experience, with quick responses and smooth resolutions to their issues. However, some customers were dissatisfied with unexpected payments and subscriptions, reporting charges that they did not recognize. While some people received refunds promptly, others experienced difficulties and delays in getting their money back, with some even mentioning having to jump through hoops to process a refund.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the helpfulness and... See more

Refund

Clients share ambiguous opinions on refund experiences. While some reviewers report successful refunds and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and efficient interactions.... See more

Payment

Customers consistently express dissatisfaction with payment experiences, frequently reporting unauthorized... See more

Subscription

People report negative experiences with subscription. Many customers were unknowingly charged for memberships... See more

Based on these reviews

Rated 4 out of 5 stars

I was charged for something I did not do. Apparently, my card has been compromised. I’m still waiting to see if my charges will be reversed before I contact my credit card provider.

Rated 4 out of 5 stars

After navigating the offers and how it all works, I was helped by Kenny regarding my reimbursement. I appreciate that and will not hold this company in a dismissive way. Thank you

Contact info

4.1

Great

TrustScore 4 out of 5

246 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Fraudulent charge.

Although they promised to refund the amount charged for membership, I should not have had to do it in the first place. It's still a fraudulent charge on my account and I will have to cancel my card.
Update: As of 12/24 they have yet to refund the money they charge my account even though they said they would. I state they won't refund until I change my review. I refuse to do that until I actually see a refund.

November 11, 2025
Unprompted review

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