Rùn Dog Food Reviews 226

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its high quality and the positive impact it has on their pets, including improved digestion and overall well-being. Many appreciate the excellent service and the prompt delivery of their orders. However, some customers mentioned that their dogs occasionally became picky with certain flavors over time, or that the food could become increasingly crumbly, leading to some waste.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many customers reporting that their dogs love the... See more

Quality

Users describe positive interactions with quality. Many customers report that their dogs thrive on the food,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently mention excellent service... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the speedy deliveries and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Labdradoodle has a sensitive stomach. However, he wolfs down this food and then looks at you as if to suggest that you hadn’t fed him… The 15kg bag lasts around 5-6 weeks, and there are a couple... See more

Rated 5 out of 5 stars

We've been on this food a while now and our dog loves it. We can just take some out of his daily feed allowance to use as treats/rewards on walks and at training which has also saved us loads of money... See more

Rated 5 out of 5 stars

Fabulous service. Quick turnaround from ordering to receiving my order. Fantastic sized training treats. It’s a god send for tiny sized treats as I’m using lots. As my dog is training through her assi... See more

Rated 5 out of 5 stars

Amazing customer service! Quick to arrive. Doggy nutritionists to assist you get the right amount of food for your doggos! We’ve got two busy collies and the working dog food has been amazing for them... See more


Company details

  1. Pet Store

Written by the company

We make delicious and scientifically designed Cold Pressed dog and puppy food. Manufactured in the UK, using the yummiest ingredients we can source. We pack our food and treats in 100% recyclable or compostable materials wherever possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

226 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Dog likes it!

Used as a topper and as treats. Ruari has so many intolerances it's great to find something that he likes and doesn't cause him any problems.

September 24, 2025
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Rated 5 out of 5 stars

Doggos won’t stop licking their lips for this food!

Amazing customer service! Quick to arrive. Doggy nutritionists to assist you get the right amount of food for your doggos! We’ve got two busy collies and the working dog food has been amazing for them. They eat it all up even the dusty bits in the bottom of the packet, which is all eco btw! A very conscious loving brand!

September 1, 2025
Rated 5 out of 5 stars

New puppy guidance!

So very grateful to Run for the kindness and time given to help us choose the best way to feed our new puppy. And we’re pleased to say, he loves his new food and is growing beautifully! Poops are healthy, he’s not hungry between meals and his breath smells good. Thank you!

September 2, 2025
Rated 1 out of 5 stars

Puppy wouldn’t eat it

Puppy wouldn’t eat it

August 28, 2025
Rùn Dog Food logo

Reply from Rùn Dog Food

Hi Anna,
I’m sorry to hear that your puppy didn’t enjoy our food. Every dog has their own unique tastes, and while most pups love it, we completely understand that not every product is the right fit for every pet. We’re glad you were able to try it at the 50% off trial price with quick delivery, and we appreciate you giving us a chance.
Wishing you and your puppy all the best,
Lucy
Rùn

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Rated 5 out of 5 stars

Very good fast service

Very good fast service. I was contacted by Rundog as I hadn’t made a flavour choice of some dog biscuits, which I felt was a very caring efficient and personal experience.

May 27, 2025
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Rated 3 out of 5 stars

My dogs really enjoyed the sample mix I…

My dogs really enjoyed the sample mix I ordered they were going crazy for it. But when I ordered the big bags for there meals , have refused to eat it ?! No reflection really on your food , but I found it a bit odd! There labs so eat anything,

April 2, 2025

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