Rùn Dog Food Reviews 226

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its high quality and the positive impact it has on their pets, including improved digestion and overall well-being. Many appreciate the excellent service and the prompt delivery of their orders. However, some customers mentioned that their dogs occasionally became picky with certain flavors over time, or that the food could become increasingly crumbly, leading to some waste.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many customers reporting that their dogs love the... See more

Quality

Users describe positive interactions with quality. Many customers report that their dogs thrive on the food,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently mention excellent service... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the speedy deliveries and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Labdradoodle has a sensitive stomach. However, he wolfs down this food and then looks at you as if to suggest that you hadn’t fed him… The 15kg bag lasts around 5-6 weeks, and there are a couple... See more

Rated 5 out of 5 stars

We've been on this food a while now and our dog loves it. We can just take some out of his daily feed allowance to use as treats/rewards on walks and at training which has also saved us loads of money... See more

Rated 5 out of 5 stars

Fabulous service. Quick turnaround from ordering to receiving my order. Fantastic sized training treats. It’s a god send for tiny sized treats as I’m using lots. As my dog is training through her assi... See more

Rated 5 out of 5 stars

Amazing customer service! Quick to arrive. Doggy nutritionists to assist you get the right amount of food for your doggos! We’ve got two busy collies and the working dog food has been amazing for them... See more


Company details

  1. Pet Store

Written by the company

We make delicious and scientifically designed Cold Pressed dog and puppy food. Manufactured in the UK, using the yummiest ingredients we can source. We pack our food and treats in 100% recyclable or compostable materials wherever possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

226 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

I’ve been impressed with Rùn Dog Food…

I’ve been impressed with Rùn Dog Food so far! Delivery was quick, and their customer service has been friendly and responsive. My German Shepherd enjoys the kibble, though the amount of powder in the large bag was noticeable. The website offers clear information, and the trial pack helped me decide. Overall, great experience!

March 6, 2025
Unprompted review
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Reply from Rùn Dog Food

Hi Shalynn, thank you for your review! Can you please share your order number with us so that we can investigate what happened with your large bag? It's very important to us to be able to find out why our food is anything less than perfect when it arrives with you. Please can you pop us over an email at info@rundogfood.com with your order number as well as the best before date and batch code? Thanks so much!

Rated 5 out of 5 stars

Fantastic food!

Fantastic food!
We are over the moon with all our our food deliveries!
They’re fast and the quality of food is fantastic.
Wouldn’t change brands ever again now we have found the perfect cold pressed food
Thanks so much

February 27, 2025
Rated 5 out of 5 stars

Great stuff

Great stuff, costumer service and fast delivery. Our puppy loves the food

February 24, 2025
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Rated 3 out of 5 stars

I was sent the wrong food out

I was sent the wrong food out - sent puppy food instead of premium adult range but Lucy at R’un was very apologetic, helpful and organised a replacement delivery which was due to arrive last Friday but arrived today (Monday).
My dog is a very fussy eater but loves the food & service after the mix up was good but 3stars this time for the mix up. Normally 5 stars

February 24, 2025
Rated 5 out of 5 stars

Perfect dog food

I discovered Run dogfood by accident. For three years I'd had problems finding the right food for my two dogs. Helpfully, the company provides samples for you to try before you commit. And I can't say any more than problem solved. My dogs love this food and can't wait for meal time. And, because all dog owners know what I mean - their pooh is now perfect.

January 27, 2025
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Rated 5 out of 5 stars

Always a clean bowl!

After initial problems with the quantity of dust this has now been resolved by the owner - thank you. My dog’s bowl is always left clean, which speaks for itself!

November 29, 2024
Rated 5 out of 5 stars

My dog LOVES this food

Looking for an alternative to raw to offer more flexibility in how we feed, especially when we travel. This has been an easy introduction and my dog gets very excited for this food. Great as high value treats too!

October 31, 2024
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Rated 4 out of 5 stars

Dog loved it, but too much poo

Dog loved it, I liked that it could be mixed with water, handy for stuffing kongs etc! customer service was very good when I had an issue with the product and gave me a discount for my next order, sadly it makes my dog poo about 6 times a day (well formed, not runny but still continued when I trialed feeding him less) compared to twice a day previously, so have decided not to continue using this product.

September 2, 2024
Unprompted review
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Reply from Rùn Dog Food

Hi Melissa, I'm sorry to hear that you've had a tricky time transitioning your dog over to our Cold Pressed Turkey recipe. Increased toileting frequency is one of the key signs that a dog is being fed slightly more food than they require, even though as you say in your review, you did try reducing this slightly. The actual amount of Cold Pressed needed is often a big surprise for new customers, as visually it is considerably less than traditional dry foods, because our food is so crammed full of natural nutrients.

The main signs to look out for are:
1: Increased size or frequency of bowel movements
2: Looser stools (cold pressed fed dogs should have fantastically formed stools!)
3: Either of the above combined with weight loss
4: Increased thirst

Any of the above signs generally mean that the new diet has either been introduced slightly faster than ideal for that particularly dog, or they are eating slightly more than their tummy needs.

We provide excellent support for owners who reach out to us during the transition phase, with over the phone advice if needed, tailored feeding guides, regular check-ins, and dietary advice, as occasionally a change in protein source is required.

Please do pop us an email at info@rundogfood.com and we would be delighted to help your dog to get back on track to perfect poo!!

Lucy
Rùn CEO

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Rated 5 out of 5 stars

Great!

Great!! My very fussy cockapoo really enjoys this quick delivery all very efficient no problems at all.

September 3, 2024

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