Rungne Reviews 

135
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing and climbing equipment, noting that items feel durable, comfortable, and perform reliably during demanding outdoor or indoor sessions. Many people also highlight the friendly customer support and surprisingly fast shipping times that make purchasing smooth and satisfying across different international regions. Some reviewers were not happy with unexpected delivery delays, extended waiting periods, and frustrating order fulfillment issues encountered during peak shopping seasons. Others also noted occasional sizing discrepancies or high additional costs when dealing with returns and international shipping fees.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with durable climbing gear and... See more

Quality

Users describe positive interactions with quality, noting that items such as shirts and chalk feel durable,... See more

Order

People report ambiguous experiences with order, as many reviewers highlight quick shipping, seamless... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick shipping times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

By the time you go bouldering with Magdust Chalk for the first time, you will notice that there are huge differences when it comes to chalk. I don't want to use any other chalk anymore. The bould... See more

Company replied

Rated 5 out of 5 stars

Rungne has quickly become one of my favorite climbing brands. They offer great value without cutting corners — the products consistently feel premium in both build quality and performance. I also real... See more

Rated 5 out of 5 stars

Recently ordered some MagDust Pro Chalk. First off they had a discount which directed me to make the purchase. The email discount was clear and easy to understand. Ordered without issue, email co... See more

Company replied

Rated 5 out of 5 stars

Rungne has quickly become one of my favorite climbing gear companies. Their products are genuinely high-quality — from chalk to accessories — and everything feels like it’s designed by people who... See more

Company replied


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4.5

Excellent

TrustScore 4.5 out of 5

135 reviews

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No recent history of asking for reviews

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Replied to 14% of negative reviews

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4.5

All reviews

(135)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Quality and Design

Ive had a Tshirt and Chalk Bucket from Rungne, and both are great quality and well-crafted.

Shipping was fast, the TShirt packaging was recyclable (although the chalk bucket wasnt - Id like to see the plastic gone from that), and both pieces seem very durable.

My TShirt (Church of Dynology) is a size bigger than my usual, and fits great - Id recommend double checking before ordering - and is quite heavy. I like a heavy tshirt, but another thing to be aware of!

Overall, I had a great experience and am really happy with both product. Ive put both through hell and many a tough sessions and they both look good as new, minus the chalk.

Worth the price, if you are looking for quality gear and great, well thought-out, designs!

June 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Extremely disappointing customer service and warranty handling

I purchased a shirt from Rungne that turned out to have a manufacturing defect. When I contacted customer support, I was informed that this was already a known issue. However, no information had ever been sent to affected customers, meaning I had to discover the defect myself and initiate the complaint process.

Rungne agreed to replace the faulty shirt, but the replacement took an unreasonably long time to process. Throughout the waiting period, I received no proactive updates and only got information when I repeatedly contacted support myself.

When the replacement was finally shipped, Rungne made another mistake by sending it as DDU instead of DDP. As a result, UPS demanded import duties upon delivery for what was supposed to be a free warranty replacement of a defective product.

I then spent several days waiting for instructions from Rungne while UPS repeatedly attempted delivery and requested payment of the import charges. Eventually, Rungne instructed me to pay the fees myself and explicitly promised to reimburse the full amount once I provided the receipt.

"We’ve checked this with our shipping setup, and it looks like this shipment was unfortunately sent as DDU instead of DDP, which is why UPS is requesting import duties on delivery.

Could you please go ahead and pay the fee so the parcel can be released? Once you’ve done that, just send us a copy of the receipt and we’ll make sure to refund the full customs amount for you."

It has now been 26 days since I submitted the receipt and invoice, and I still have not received my refund. During this period, I have repeatedly had to follow up just to get updates. Most recently, I was offered store credit instead of the cash reimbursement that I had already been promised.

Mistakes can happen, but this entire experience has been characterized by poor communication, excessive delays, shipping errors, and a failure to return money that Rungne explicitly committed to refunding.

I am still in the middle of trying to get this sorted out...

Based on this experience, I cannot recommend Rungne.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

I have only purchased climbing chalk

I have only purchased climbing chalk, but the product is far superior to anything else on the market right now.
Customer service is second to none and always lots of promo discount codes available from them and their affiliated partners

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Rungne Rules, this is a good company with good people

From the quality of their products - chalk and clothing to the care they take with their customers when something is wrong ( The customer care service is top notch and just plain friendly ). It always is a pleasure for me to buy something from them because it is a good experience.

May 7, 2026
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Rated 5 out of 5 stars

Rúngne feel made for climbers

I really like what Rúngne is doing for the climbing community.
For me, their strongest products are definitely the chalk and the Boulder Balm: great grip, good consistency and products that actually feel made for climbers.

May 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Great quality

The website is very well designed in my opinion, the shipping took a bit roughly 4 days but the quality of their products is very worth it.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality items

Great quality items, reasonable pricing and helpful customer service. Definitely recommend.

April 20, 2026
Unprompted review
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Reply from Rungne

Thanks a lot for the support! Glad you’re happy with the quality and service — really appreciate the recommendation 🙌

Rated 5 out of 5 stars

Made by climbers for climbers!

The whole experience of buying stuff from this website was great. From placing an order to actually getting what I ordered on time in a great modern and ecologically packed box without any issues like mechanical damage. The products by Rungne are of great quality, modern look and visible care for the community of climbing.
I recommend this e-shop as I am sure no one will be dissapointed for buying their stuff!

April 3, 2026
Unprompted review
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Reply from Rungne

Thank you so much for the kind words! Really happy you enjoyed the experience and the quality. Your support means a lot 🙌

Rated 5 out of 5 stars

By far the best place to buy chalk

By far the best place to buy chalk, I've been using magdust/superdry Chalk for a while now and I won't go back to standard store brought ones.
It drys out your hands and the chalk actually stays on your hands.
I pair Magdust and superdry to curate a maximum blend which really feels good, and honestly I feel my hand skin is a lot more healthy after using for time..

June 15, 2025
Unprompted review
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Reply from Rungne

Thanks so much for the great review! Really happy to hear you’re enjoying Magdust and Superdry 🙌

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Rated 5 out of 5 stars

Got the highballer original pants and…

Got the highballer original pants and they are absolutely amazing, so good looking and comfy. And I always use the magdust chalk from now on!

March 22, 2026
Unprompted review
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Reply from Rungne

Thanks a lot for the support! Really happy to hear you’re loving the Highballer pants and Magdust 😊

Rated 5 out of 5 stars

Customer Service has been fantastic

Customer Service has been great! They took the time to answer all of my questions. The few products that I have ordered, I love, the fabric, the construction, quality of the products. They were also very prompt with answering email.
I hope :-) you bring back the sweatshirts and if you make the sloper T in more colors would love that!
I am new to Magnus Mitdbo YouTube channel and see these great products he is wearing from Rungne! Just can't seem to find any of them (I know some are very old)

March 5, 2026
Unprompted review
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Reply from Rungne

Thanks so much for the kind words and support! Really glad you’ve had a great experience with our team and products. We’ll definitely pass along your feedback on sweatshirts and more Sloper Tee colors 😃

Rated 5 out of 5 stars

High quality products

High quality products, great chalk, and good customer service. Highly recommended.

February 12, 2026
Unprompted review
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Reply from Rungne

Thanks a lot for the support! Really happy you’re enjoying the products, chalk, and service — appreciate the recommendation 😊

Rated 5 out of 5 stars

Quality products and quality service

I ordered a couple shirts from Rungne and love the designs, the quality is excellent and their service is top tier. The more you order the more rewards and coupons they send you, I've already ordered a couple more shirts and some pants.

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Good experience

I've ordered numerous times from Rungne; shirts, chalk, pants, you name it. Every item was of very good quality and came neatly packaged.

February 4, 2026
Unprompted review

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