I volunteer at a youth football club which has 470 registered players in Hampshire, UK. We have a prize giving day at the end of the season and each year we order the bespoke medals from Running Imp f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are Running Imp, specialists in Sports Medals, Standard Medals, Engraved Custom Medals, Trophies, Race Numbers, Signs & Event Supplies
Contact info
11-13 Whisby Way, LN6 3LQ, Lincoln, United Kingdom
- 01522 502131
- runningimp.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order delivered very quickly and spot…
Order delivered very quickly and spot on with accuracy
Fantastic Service from Taylor Tyson…
Fantastic Service from Taylor Tyson when I needed some engraved trophies on the same day! Taylor sourced an appropriate design, ensured the backroom team were briefed on the urgency, and ensured they were ready for collection within 5 hours! He then followed up with me to check all was well with the order. Couldn't fault it. Friendly and helpful throughout - Superb!! Thank you.
Great Service
Great service as usual, hence my annual return when it comes to ordering medals and trophies for our School District Basketball League. Taylor Tyson was very quick to response to any communication, and being accommodating when it came to have everything completed by our deadline.
Always so reliable
Once again, a five star service from Running Imp. Items were in stock, which meant that they were ordered and paid for, and left the warehouse all within hours, for next day delivery. Well done Running Imp, and especially Sinead for her usual efficiency.
Aisha Ward - Excellent service
Aisha Ward was extremely helpful. Her response time was great. Everything was settled in no time.
Great service and products! Highly recommend!
We've used Running Imp a couple of times before for some release medals, and they've always arrived looking great. We've just ordered another set for our game devs for a new release coming next year and I have full faith they will turn up looking just as fab! I'd like to say a special thank you to Sinead and Chloe for making the process of ordering them so smooth, and answering any questions we had. Looking forward to seeing the new medals when they arrive :)
Highly recommend
The Santa Fun Run medals I ordered were of great quality for the price, were well packaged and arrived quickly. Highly recommend.
Tanisha
Tanisha is my contact at Running Imp. She's always very responsive to emails and goes over and above to try and sort out my club orders.
Tanisha is a SUPERSTAR!
Tanisha was incredibly helpful from start to finish with our ordering process and loved how the products turned out
RAWW
I’ve been on the committee of the Across Wales Walk for many years and have struggled in the past for a hassle free experience in regards to obtaining medals for the event. I was recommended to use running Imp and began an email thread with Catia. She has been incredibly helpful, and patient and I have felt at all times in control of the process. The communication, speed, professionalism and willingness to help has been outstanding and I believe we will work well together for many years to come. Thank you
Aisha was Excellent!
Aisha was Excellent!
My company has worked with Runnin Imp for several years; this was my first time leasing with them. Aisha took over from our previous account manager. Straight away, was incredibly helpful, prompt and patient with me and has helped deliver a great medal for our 2026 event.
Aisha is fantastic!
Running Imp are always great to work with and have helped supply us with a number of things for different events over the years. Aisha has been exceptionally helpful, patient and kind whilst supporting us in a new project, making sure we get it right. I couldn't be more grateful for her wonderful help. I couldn't recommend them more.
Catia is Fab
Catia is always, polite, friendly, helpful and quick to respond.
Thank you
Taylor is very attentive and friendly
Taylor is very attentive and friendly - immaculate service all round. Thanks!
Great service and prompt delivery from…
Great service and prompt delivery from Running Imp. Taylor is efficient and replies to emails in a timely manor. thank you
Running imp review
This was my first time using running imp and I have to say the service received and quality of products was excellent. After contacting through the chat box on their website, I was put in contact with Catia who helped to design t-shirts and bespoke medals for my running event. She brought my design ideas to life and was very diligent throughout, making it a smooth process. I will definitely be using running imp again!
Very efficient service provided by Taylor Tyson
We have used runningimp for a number of…
We have used runningimp for a number of years now for medals and trophies for our annual swimming club awards. Their choice, service and in particular value for money are second to none as we wouldn’t go anywhere else. Taylor is particularly is exceptionally helpful and goes beyond what is expected of even good service. Credit where credit is due! Excellent
Sinead was amazing
Sinead was amazing, her reminder email to order Christmas medals was very much appreciated. Very quick turnaround of request and a pro forma to ensure stock was held whilst we got authorisation from the treasurer. All in all fantastic service and I would highly recommend. Without Sinead we would likely have tried to order too late and had lots of disappointed swimmers who look forward to our Christmas meet for the very cool medals.
Quick, efficient and patient
All of my questions were answered quickly and efficiently by Catia. I changed my order multiple times and Catia remained patient and professional. I would recommend Running Imp for purchasing medals and awards.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








