Running Imp Reviews 1,565

Excellent communication from Aisha Ward. Response was immediate and sound advice and alternatives given. Starting from scratch ordering bulk medals for a Triathlon I was guided through the process with ease. Would definitely recommend this company

Catia has always been super efficient when ordering medals & buffs for my once a year order. Super quick to respond to emails and any questions asked.

Clear communication and happy to make changes when asked. Catia was very accommodating.

I am very impressed with my medals and the fantastic service I recieved from Catia and the team at Running Imp. Nothing was too much trouble and Catia went out of her way to be as helpful as possible.

Tanisha dealt with my order for 2 sets of race bib numbers for our 2 races. She was very efficient, helpful and friendly. Highly recommend.

Excellent quality of items and great customer care by Taylor

Taylor was approached with an order that required a quick turnaround for an event and dealt with request very quickly sorting it in a couple of days. The order arrived in time and was very well packaged. Communication was clear and professional. I would order from them again.

Sam made it so easy!
Sam was so efficient in replying to me, suggesting helpful ideas, he worked with my timelines and listened to what I wanted.

The designs the team produced were great - from medals to bollard covers, to finish line banners, and race numbers - it made it easy to get everything from 1 place. They communicated timelines and stuck to them.

Couldn't recommend Running Imp (and Sam!) enough

Running Imp has helped with medal's for our schools junior parkrun takeover for the last 2 years.
We initially chose them as they are competitive on price. Since using their service I can recommend them as they are reliable and the customer support is excellent, they always reply to and questions we have promptly.
Thanks from our PTA

I reached out for an initial quote from Running Imp and was called within minutes by Sam Smith.

San was absolutely brilliant and offered a lot of insight into how the Medals for our event could look.

We had several back-and-forth emails to get the final design absolutely perfect and the end result that we received in the post was even better than expected.

Our timelines and deadlines were quite short, but we were guaranteed that they would be here on time and they were.

We were really pleased to be able to offer such a high-quality medal to the participants of our fitness event and we look forward to working with running imp again soon.

Thank you

Aisha was absolutely brilliant! Her helpful and friendly approach made the whole process of ordering extremely quick and easy. Cannot wait to see our medals for our event next month. Thank you for helping Aisha and team despite the time crunch!

Recently made a t shirt order for our small club , Catia was extremely helpful through the process securing a great design and amazing communications

I have had the pleasure of working with Catia Campos for several years as we order our medals from Running Imp, and her customer service is consistently outstanding. Catia is proactive in keeping me updated, responds to my queries promptly, and always goes the extra mile to ensure everything runs smoothly. Organising events can be stressful, but Catia’s professionalism, efficiency, and friendly approach take a huge weight off my shoulders and make the process far easier.

We have been ordering medals from Running Imp for the last three years. Their designs are always a talking point at our races and the help we receive during the design process has been top notch. Our upcoming Tunnel Vision medals are my favourite ones to date!
Sinéad is always quick to respond to any requests and ensures that the whole process is a smooth one from start to finish. Thoroughly recommend!

Very swift response, helpful and understanding as final decisions were being made.
Art work sorted very quickly and to spec.
All good.
I have been dealing with Running Imp for many years and always a good experience.

I recently ordered bespoke medals from Running Imp, and I couldn’t be happier with the experience. From the very start, the service was seamless and professional. A special shout-out goes to Sam, the sales consultant, who was absolutely incredible. Sam took the time to understand exactly what I was looking for, offered creative suggestions, and kept me updated throughout the entire process. Their attention to detail and genuine enthusiasm made the whole experience stress-free and enjoyable. The final medals were beautifully crafted and exceeded expectations. I would highly recommend Running Imp to anyone looking for high-quality bespoke medals and exceptional customer service.

Aisha and her team helped us last minute with some event materials and have been nothing but excellent from start to finish. Speedy responsive, comms, and I felt informed the whole way through the process. Thank you so much for being so great in my time of need!

Sam Smith has been incredible from start to finish, initially helping by answering multiple queries, then coming up with a fantastic design (which I’m sure the children will love) and finally ensuring these were dispatched - all within a very tight timeline!
Thanks Sam for all you have done, it’s been a pleasure working with you and we will certainly be in touch to discuss further orders in the near future!

First class service and Medals delivered from Sam Smith and his team in every aspect: From clarity on the website and design options, support and advice on artwork and responsive in their communication throughout. Transparent and competitive on price. Highly recommended.

Sam Smith at Running Imp was excellent, he created custom medals within budget and went out of his way to support - he is a credit to the Company. Nothing was to much trouble.