Best price could find for Saucony triumph 23, easy to use website with free next day delivery. Had to return 1st pair as although should be on large side had to return for slightly bigger. Return pr... See more
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Review summary
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Amazing first time ever using there site and coudent be more inpressed :). Ordered around half 2 in afternoon was at my door half 9 the next morning with a personal hand written note and some sweets... See more
Company replied
I recently purchased a pair of Brooks Glycerin 22 black size 6 from Run North West. I did use a discount code and they worked out less than half the price of the same pair elsewhere. They were dispatc... See more
Company replied
I wasn’t sure what I was buying, it was a birthday gift for adult son, his description was vague. I ordered full of apprehension! Shouldn’t have worried, it arrived quickly & son is (unusually) thri... See more
Company replied
Company details
Written by the company
Run North West is your go-to destination for all things running, offering a wide range of high-quality products and expert guidance to support your passion for the sport. Our extensive selection includes top-tier shoes, apparel, and accessories from leading brands, ensuring you find the perfect fit for your needs. But we're more than just a store. We provide a diverse array of iconic running events catered to runners of all levels. Whether you're a seasoned marathoner or a beginner, you'll find a warm welcome and valuable resources to fuel your journey.
Our Commitment To You
Written by the company
- Free Shipping Over £50!
- Standard Royal Mail Tracked 24 Delivery | 1-2 Working Days (excluding Bank Holidays)
- Hassle-Free 90 Day Subsidised Returns
- We offer subsidised tracked returns via Royal Mail for £3 for up to 2 items, £6 for more than 2 items.
- FREE Gait Analysis
- We provide an In-Store or Online Gait Analysis, by our experienced team who will advise on which shoes will work best for you and your needs.
Contact info
1 Kings Close, SK9 5EB, Wilmslow, Cheshire, United Kingdom
- +44 (0)1625 528 887
- run@runnorthwest.co.uk
- runnorthwest.co.uk
5.0
Excellent
13K reviews
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The service was quick trainer's are…
The service was quick trainer's are great price good
July 27, 2026
Excellent service would definitely…
Excellent service would definitely recommend. Delivery 1st class
July 26, 2026
Would strongly recommend this Company.
Easy to use their website and their customer service was first class.
July 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Impressive
I'm very impressed by Run North West. They just do everything well. Their website is easy to use, they stock a plethora of brands at very competitive prices with all the sizes and colours you could need and they have really fast Royal Mail delivery. But I think what makes them stand out is the personal touch: the "thank you" note in the box and the ability to speak to a responsive human who in my case willingly and efficiently sorted out the mess I caused by using the wrong delivery address. Thoroughly recommended!
July 24, 2026
Reply from Run North West
Hi Denise,
Thank you for taking the time to leave us a review.
We are so pleased you enjoyed your experience shopping online with us and you enjoyed the personalised note in your parcel.
We hope we can assist you again in the future with your running needs.
Best wishes,
Lydia @ RNW
Great service!
Super-speedy delivery (arrived next-day with standard shipping) and high-quality running shoes at a competitive price. Will return to Run North West for running needs!
July 28, 2026
Great stock and very quick delivery…
Great stock and very quick delivery which matters to me. I dislike waiting for anything.
July 28, 2026
Delivery on time and as requested with…
Delivery on time and as requested with clear communication also product cheaper than the brand website
July 28, 2026
Delivery time/quality of product top…
Delivery time/quality of product top notch service all round.
July 28, 2026
Will never use any other company for my…
Will never use any other company for my running shoes super quick delivery personal message on every purchase and love hearts! Best running shoe company around keep up the great work 👍
July 27, 2026
2nd purchase from Run North West
2nd purchase from Run North West. Always very competitive on price. Delivered very quickly & with a lovely hand written thank you card. Very much appreciated. Thanks team
July 27, 2026
Reply from Run North West
Hi Paula,
Thank you for taking the time to leave us a review.
We are so pleased you find our pricing competitive and your order arrived quickly.
Best wishes,
Lydia @ RNW
**Service review
**Service review — 4/5**
Good service overall, with quick delivery, easy returns and prompt refunds. I also ordered a replacement size, which arrived very quickly.
My only complaint is the returns process. Returns are subsidised rather than free, but with shoes costing upwards of £120 -£150, I would expect free returns. The packaging is also difficult to reuse. I returned three pairs, but the large shipping bag would not fit two of the shoe boxes back inside as they had originally arrived. Customers are asked not to put tape on the shoe boxes, so perhaps orders could be shipped in a roomier bag to allow easier returns.
Apart from this, I had no problems at all with the service.
July 3, 2026
Personalised note was a lovely touch
Personalised note was a lovely touch! Very fast delivery as well.
July 28, 2026
I’ve used RNW a few times recently
I’ve used RNW a few times recently, product is always as described, delivery is prompt and the price is competitive. A good alternative to the usual shoe companies.
July 27, 2026
Very high level of service
This was the first time I had purchased from RNW. I ordered a single box of supplements that were competitively priced. The delivery charge was very reasonable. The order was despatched within a couple of hours and the box arrived within a day. I wouldn't expect that high level of service normally but was very pleased for it. I will definitely be a returning customer in the future. Many thanks
July 8, 2026
Reply from Run North West
Hi Martyn,
Thank you for taking the time to leave us a review.
We are so pleased you found our stock competitively priced and you happy with the quick delivery.
Best wishes,
Lydia @ RNW
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