Rushedpassport Reviews 227

Expensive but Effective.

The website offers very little information about the process before purchase and that left me feeling very unsure about the whole situation but thankfully it all worked out.

Amanda was super helpful through the whole process - from start to finish- I purchased the fastest expedited passport available on 5/31 and by 6/11 I had a passport in hand. Including two weekends! Speedy shipping both ways. I paid for the extra 'white glove' service and expedited shipping. Amanda helped us navigate a poorly informed passport clerk who insisted they not include documents needed and helped us secure an appointment at another location to get everything properly squared away. Their online chat was a great resource, though other agents like Ana were not as well informed and helpful as Amanda was.

I was nervous for the entirety of the process but it worked out well! A great resource if you dont have a passport agency in your city!

Wow! Rushedpassport rocks!

Didn't really know what to expect, but I did need my passport renewal quick, fast and in a hurry.

Rushedpassport was with me every step of the way: from completing the documents online; to staying in contact with me once the application and supporting documentation was submitted to the Department of State.

Highly recommend Rushedpassport, should you find yourself in a bind and need your passport fast.

Rushedpassport, THANK YOU!

Kobe was very helpful through the process. The checking of documents is very thorough to ensure passport is processed. They stayed in touch the whole time, and the passport came on the exact date as promised in time for my trip.

Admittedly, I was nervous about this process being all online. Fortunately, I was quickly assisted by Amanda F. She was quick to respond, professional and exceptionally helpful.

If you’re in a bind and need you passport quickly (mine expired) I would highly recommend them! Thank you Amanda!

I was nervous going through an agency and actually chose another company at first but canceled as soon as I saw the reviews. Dropping over $600 on an emergent need is definitely scary but I’m so happy I chose this company. They were responsive to everything and if they didn’t answer they would call back within a couple of hours. They made the process seamless and everyone I talked to gave me the correct info. My passport came in earlier than expected (a week earlier) and would use them again!

Y’all…I won’t lie. I was scared to send my passport thru the mail. But, it worked out perfectly!! Customer service reps Ana and Kobe were extremely helpful and answered so many questions. And their online system is easy to understand, easy to follow and if you make any mistakes..,they are very quick in letting you know how to make it right! Even “Amy” their AI after hours rep was amazing! My expectations were blown away!! I would tell anyone to use Rushed Passport! Thanks Y’all! Oh…and my passport arrived the Friday after I Fedex’d it on a Friday!! ONE WEEK!!

Everything went well. There was a delay and I did not receive as quickly however the customer service team was informative and I did receive the passport. I suggest giving yourself a couple extra days in case because you need know.

I used Rushedpassport for their 8-10 day expedited passport processing service and surprisingly we received our passports in 7 days!
Their customer service team was knowledgeable, responsive, and clear about the process and expected time frame prior to me becoming a client which is why I chose this company.
The professionalism continued with my assigned account specialist (Lasia) and other members of her team.
I 10/10 recommend Rushedpassport to anyone in need of a reliable passport processing service. Their responsiveness and commitment to accuracy made the experience stress-free.

I received my passport a couple of days earlier than I was told. Customer service took my many calls asking questions or just being worried about the whole process. I can't deny I was weary at first. However, they delivered an exceptional service!

All staff are amazing. They communicate from the beginning I filed my documents until i got my passport. Thank you so much!

Very poor service, no attention to the customer, they said they reached out to me but never did, stole my money and never offered anything back even though they offer satisfaction guaranteed. I recommend you look somewhere else.

Amanda is amazing! She definitely deserves a raise. She was in constant contact dealt with my crazy name changes and overall pleasure to work with!! I adore her! Did I say that girl needs a raise!!

Rushed passport was a great service for me. Amanda F answered all my phone calls, responded quickly to all my emails. She was very knowledgable of the entire process and trouble shooted and fixed a situation we ran into. Because of her, the company itself gets an outstanding review from her. She deserves a raise!

Give people a hard time all the way thru the process it’s my second time using them. First time everything went smoothly and fast but these second time they gave a hard time my questions where never answered it’s just back and forth between them and I. And know my passport it’s going to be late I have to move my trip due to passport not arriving on time…

Quick, fast, and easy to submit paperwork.
The office personnel assigned to my request were kind and courteous, answered all the questions I had and I received my documents before my scheduled date.
I would use this company again.

I have quite literally never experienced communication at this level. Every step of the way I received a phone call with someone who could actually speak English and knew in detail the answers to my questions. I will recommend this company to everybody I know who needs a passport in a short period of time

I ordered my passport and as soon as I completed all the steps, I got my passport back within three days. It was such a smooth experience. All the customer service reps are a pleasure to deal with.

I was very impressed with the service Rushed Passport provided. I received my expedited passport 7 days (5 business days) from when I mailed in the old one. Just as important was the kindness Lasia showed me. I did not have any previous experience with expedited passport service. It was all new to me. My numerous questions were all treated respectfully. My home is in Costa Rica, so I wanted to renew my passport while on a trip to the U.S. I will definitely recommend this service to other expats!

Rushed passports came recommend to me by a family member who had recently used their services. I didn’t realize my passport was expiring when i booked a last minute trip. They made the process so easy I receive my passport quickly, and customer service was phenomenal!

The whole process was very smooth. The representative answered all of my questions regarding the process for my lost passport. I just received an update that my new passport book has shipped.