Just want to say a big thank you to you all at Russell &Russell. Russell & Russell was known as wrigley & Claydon who helped me with my case to see my children. I had a trainee solicitor called... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Russell & Russell are a well established law firm in the North West with branches extending from Chester, Bolton, Bury and Middleton. From our North West base we provide legal services across England and Wales. We hold a Legal Aid franchise for Family & Criminal legal aid and quality marks Lexcel, Quality Conveyancing Scheme and Wills & Inheritance Quality Scheme and more.
Our reputation is built through our people and their expertise, care and approachability. Please get in touch.
Property - buying & selling, remortgage, auctions...
Family - divorce, separation, children, cohabitation & legal aid...
Wills & Probate - wills, probate, lasting power of attorney, court of protection...
Personal Injury - serious injury, medical negligence, accidents at work...
Criminal Litigation - legal aid and private representation...
Atria, Spa Road, BL1 4AG, Bolton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After recently using this company for my mother’s house conveyancing as an LPA , I would highly reccomend Russell & Russell .
They handled our case extremely professionally and it went very smoothly and with no problems.
I initially struggled slightly with the online application but this was soon sorted with help from the legal staff team .
I would like to wholeheartedly thank Sandra and Caroline who helped and supported me throughout this process , it made things so much less stressful in what was a difficult time.
Best wishes ,, CJG

Reply from Russell & Russell Solicitors LLP
Just want to say a big thank you to you all at Russell &Russell.
Russell & Russell was known as wrigley & Claydon who helped me with my case to see my children. I had a trainee solicitor called zahra who was amazing then zahra qualified and left. Rhona then took over my case who is also amazing at her job. Wouldn't know where I'd be if it wasn't for these amazing solicitor's.
Highley recommend Russell & Russell.
They are all friendly can't do enough to help you. From reception staff to solicitor's absolutely amazing services. 5 star service.

Reply from Russell & Russell Solicitors LLP
Russell & Russell we very diligent forthcoming and efficient with all activities requested, I would highly recommend their services to all.

Reply from Russell & Russell Solicitors LLP
I'd like to give a huge thank you to Janine, Claire and Victoria very satisfied with them, they have done great work, a big recommendation to everyone thank you all.

Reply from Russell & Russell Solicitors LLP
Found them quite impersonal..emails left right and centre ...if like me u not tech savi its been hard work..having said that they got the job done .

Reply from Russell & Russell Solicitors LLP
Cannot thank Russell & Russell enough for their help over the last few weeks; timely responses, clear & honest communication, and an easy process. Will definitely use them again in future and will pass on my recommendation to friends and family.

Reply from Russell & Russell Solicitors LLP
Good consistent and regular feedback during this process really helped. Thank you team and Gracie Farrington.

Reply from Russell & Russell Solicitors LLP
Zoe and team were fantastic dealt with our house move amazingly which was not an easy case but no matter what challenges were thrown at them they dealt with it.
Really can’t thank them enough
Thank you

Reply from Russell & Russell Solicitors LLP
I recently completed my re-mortgage with Russell & Russell Solicitors and I couldn't be happier with the service provided.
Callum Welsh and Jack Bakker were absolutely fantastic throughout the whole process.
They kept me fully informed at every stage, responded quickly to emails and calls, and explained everything clearly so I always knew what was happening. The re-mortgage completed smoothly as arranged.
Everything was handled professionally, efficiently, and with great care. I felt confident that my case was in safe hands from beginning to end. I would highly recommend Callum, Jack, and the whole team at Russell & Russell to anyone looking for a reliable and friendly solicitor.
Thank you both for all your hard work!

Reply from Russell & Russell Solicitors LLP
Great experience with Russell and Russell Middleton during the conveyancing process. They dealt with both our sale and purchase and we completed in just over 3 months. Thank you for a great service

Reply from Russell & Russell Solicitors LLP

Reply from Russell & Russell Solicitors LLP
This is my fourth time using Russell & Russell, and once again, I’ve had an amazing experience.
Gulrez Khan ensured that everything was in safe hands and gave me complete confidence that the transaction would be completed within the prescribed timeframe. The service was prompt, professional and reassuring throughout.
I couldn’t recommend Gulrez and Russell & Russell highly enough for anyone looking for assistance with remortgages or property transactions. Excellent service once again!

Reply from Russell & Russell Solicitors LLP
It was a long process due to deeds but Natasha and her team worked hard to try and get things sorted for us.

Reply from Russell & Russell Solicitors LLP
Have moved a few times and always used Russel &Russel.
Great service and always go the extra mile.
Zoe is always so lovely and makes you feel so relaxed Rebecca and Claire are always so helpful.
Amazing team
Thank you

Reply from Russell & Russell Solicitors LLP
We had a really good experience with Gulrez & Gracie Farrington they sorted the case in a couple weeks. The whole process was smooth and stress free! We will be back to Russell & Russel for the next one.

Reply from Russell & Russell Solicitors LLP
Took longer than expected due to other parties solicitor. Felt communication could have been a little better

Reply from Russell & Russell Solicitors LLP
We had a very positive experience with Russell & Russell. Sufiya was professional, approachable and always happy to help with any questions we had. She guided us through the whole processs and made sure everything came together in the end. We really appreciate all her help and would happily recommend her. Thank you, Sufiya!

Reply from Russell & Russell Solicitors LLP
Initial setup was straight forward and Great working with Callum Welsh. Thank you for providing a clear, concise, and well-informed service. I appreciate that the work requested was actioned without any delays. I would highly recommend your services and will certainly use them again for our next project.

Reply from Russell & Russell Solicitors LLP
I have recently completed a conveyance using Russell & Russell and the service I was provide from inception to completion was excellent. I would have no hesitation in using them again for further services. The customer Portal is easy and quick to use, therefore you have complete visibility as to where you are with actions. The staff I dealt with were all extremely professional and quick to respond to emails and enquiries. Thank you

Reply from Russell & Russell Solicitors LLP
Smooth and clear experience, the workers paid attention to detail and were very helpful with all the paperwork. I never felt out of the loop with what was happening took the time to make sure support was always there, whether it was for any questions or assistance with any paperwork.

Reply from Russell & Russell Solicitors LLP
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.