Rustic Seating Reviews 

118
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Beware, this is a scam. Order placed, notification re delivery company received, but when contacted re delivery it transpires they have nothing and unaware of goods. Email to company pings return st... See more

Rated 1 out of 5 stars

Absolutely shocking service, no answer to the phone, no answer to emails, no answer to WhatsApp now we've been blocked on there Facebook page, completely disgusting service. Any messgae received just... See more

Rated 1 out of 5 stars

Order was processed and confirmed. I was then advised part of the item was out of stock Jumbled telephone message that when I responded to was never picked up. When calling company name not ide... See more

Rated 1 out of 5 stars

AJR rustics ltd/mr Joshua John Randall director. Ordered 3 pieces of furniture on 17th of January 2023 and paid in full as requested. Emailed, WhatsApp and Facebook messaged many times for an updat... See more

Company details

  1. Furniture Store

Information provided by various external sources

Wide range of industrial style furniture, bar stools and chairs delivered nationwide.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

118 reviews

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1.5

All reviews

(118)

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Rated 1 out of 5 stars

Failed to deliver

Failed to deliver. Although the communication and responsiveness from the company is great, they have very limited stock and the order I put in was lost in transit. This may well be down to the courier they use, but maybe do some due diligence on the courier you contract to before relying on them as your distribution channel. My order payment was received promptly, so no issues there, but to not be able to deliver orders reliably is a key failing.

March 7, 2019
Unprompted review
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Rated 1 out of 5 stars

Do NOT order from this site/company

Do NOT order from this site/company. Two weeks after ordering my product I still have not received it and have been told a refund will be given but I have not received this despite waiting a week. They will not respond to any emails. I am reporting them to the authorities in an effort to get my money back.

March 4, 2019
Unprompted review
Rated 2 out of 5 stars

chairs damaged no response from the company

Chairs have arrived damaged and there’s no contact numbers to get in touch I’ve emailed them but still had no response. Reading the returns page they say it’s down to me to pay for the return postage and once item received they will check to see if they will honour the refund! It’s shouldnt be down to me to pay to send them back they are Damged...... still waiting on a response from them and they only give you 30days.

March 3, 2019
Unprompted review
Rated 3 out of 5 stars

Great looking chairs-Look out for return policy!

Great looking chairs but had to return them due to their hight. Chairs were brought from a deposit which is close to my home but I was asked to send them back to a deposit in Harefordshire. I had to pay a lot of money for transport and I hope I can get the money back. It is expected no damage so I made some pictures with the small defects already present

March 2, 2019
Unprompted review
Rated 5 out of 5 stars

Very happy with purchase

Really pleased with the bar stools we ordered. The box was slightly damaged in transit but the stools themselves were in great condition. Put together really easily and look great quality.

February 28, 2019
Unprompted review
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Rated 4 out of 5 stars

Fashionable furniture at a great price!

Great looking table and chairs. Very sturdy and well built. Very reasonably priced too compared to high street shops! - Would have given 5*’s but I was unfortunately sent the wrong table to begin with (they organised a replacement table within a couple of days)

February 24, 2019
Unprompted review

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