RV Part Shop USA Reviews 212

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I was looking for a bath faucet for the travel trailer. It was my first experience with RV Part Shop & customer service advised how I could access the catalog online & even directed me right where I... See more

Rated 1 out of 5 stars

I purchased a Magnum inverter control board on 11/16/23. It was originally back ordered, but has been in stock for several weeks. I have called and emailed since November and there has been NO respo... See more

Rated 1 out of 5 stars

A $5000 order has been "processing" for about 3 weeks. No other details or ETA. No response to ticket that was created (other than an automated acknowledgement). No one responds to phone calls/mess... See more

Rated 5 out of 5 stars

I called Carefree of Colorado to source a part and had the worst customer service experience of my life. They couldn't be bothered to look it up, wanted me to climb a ladder to get a serial number.... See more

Company details

  1. RV Supply Store
  2. Camping Store
  3. Marine Supply Store
  4. RV Dealer
  5. Trailer Supply Store
  6. Truck Accessories Store

Written by the company

RV Part Shop offers a large online selection of RV parts and accessories and outdoor lifestyle products for owners of motorhomes, travel trailers, fifth wheels, truck campers and camping trailers.


Contact info

3.1

Average

TrustScore 3 out of 5

212 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered a part about a week ago

Ordered a part about a week ago. havent heard anything back, no status, no shipping, nothing. opened a "customer service ticket" still no response. I guess I'll get my $ back through my CC

April 12, 2022
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Rated 5 out of 5 stars

Thankful

I am thankful that RV Part Shop was able to get my dryer element in so quickly. I received it within a week, other companies couldn’t deliver for 6 months due to it being a back order item from the manufacturer.

March 25, 2022
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Rated 1 out of 5 stars

I ordered a pump faucet that never arrived

I ordered a sink pump faucet. It has been many weeks now with no delivery. When I called I got a recording telling me there were internal problems with my order and they hoped it would be resolved soon. I am renovating a 1968 camper for income. They have cost me weeks which is far more money than the faucet cost.

March 22, 2022
Rated 1 out of 5 stars

LAZY!!!

They're LAZY! They keep listings on their website of products they don't sell. They had to cancel my order because they said it's out of stock but their website still shows they are selling it.

February 5, 2022
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Rated 5 out of 5 stars

parts

I got my part in no time. RV part shop is a great place to order parts from. Thanks

January 25, 2022
RV Part Shop USA logo

Reply from RV Part Shop USA

Thank you. We're happy that you had a great experience with us.

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Rated 5 out of 5 stars

Richard was the one that helped me he…

Richard was the one that helped me he was very professional inefficient got the parts that I needed very quickly went above and beyond to make sure that it was what I needed thank you

January 8, 2022
RV Part Shop USA logo

Reply from RV Part Shop USA

It is good to hear that you were satisfied. Thanks for shopping with us!

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Rated 5 out of 5 stars

This company has exceeded all expectations- 5* service

This company has exceeded all expectations. I had ordered an imperative part for our trailer pod on Thursday Oct. 21. Again with no expectation of it arriving by Monday the 25th, which was when we needed to arrive. Especially since you can not even guarantee a letter these days to arrive in two days.
By the way they gave me no guarantee! But they did research all the their warehouses to find the closet one that had this part( which was like chasing a unicorn- Amazon had it out of stock till November). That said this 85lbs trailer plate hitch not only arrived on Monday but it arrived by 12:30! If you want genuine knowledgeable people to help you with your RV parts - I would highly recommend RV part shop! Additionally no shipping charge was added. Thank you to RV Shop
For saving our holiday! 🤩🤩🤩

November 12, 2021
Rated 1 out of 5 stars

Truth in inventory

I have been looking for an item for quite a long time. Your website said you had the item in stock. I ordered it an it instantly went on back order because it was out of stock. Had to cancel an keep looking.

November 4, 2021

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