I was looking for a bath faucet for the travel trailer. It was my first experience with RV Part Shop & customer service advised how I could access the catalog online & even directed me right where I... See more
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See what reviewers are saying
I purchased a Magnum inverter control board on 11/16/23. It was originally back ordered, but has been in stock for several weeks. I have called and emailed since November and there has been NO respo... See more
A $5000 order has been "processing" for about 3 weeks. No other details or ETA. No response to ticket that was created (other than an automated acknowledgement). No one responds to phone calls/mess... See more
I called Carefree of Colorado to source a part and had the worst customer service experience of my life. They couldn't be bothered to look it up, wanted me to climb a ladder to get a serial number.... See more
Company details
Written by the company
RV Part Shop offers a large online selection of RV parts and accessories and outdoor lifestyle products for owners of motorhomes, travel trailers, fifth wheels, truck campers and camping trailers.
Contact info
Registered Office: 1201 Orange Street, Suite 600, 19801, Wilmington DE, United States
- 877-223-0343
- rvpartshop.com
Hasn’t replied to negative reviews
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Ordered a part about a week ago
Ordered a part about a week ago. havent heard anything back, no status, no shipping, nothing. opened a "customer service ticket" still no response. I guess I'll get my $ back through my CC
Receiving correct parts ordered on or…
Receiving correct parts ordered on or ahead of time. Price is more than fair. Can’t ask for anymore than that.
Thank you!
You showed whatbI needed was in stock
You showed whatbI needed was in stock, after purchase I recieve an email stating there is no stock and so I still need the parts and will continue to wait. It has already been paid for.
I loved how the order was fast and sent…
I loved how the order was fast and sent correctly. I did order the wrong thing and need to exchanged it. How do I go about doing this?
Thankful
I am thankful that RV Part Shop was able to get my dryer element in so quickly. I received it within a week, other companies couldn’t deliver for 6 months due to it being a back order item from the manufacturer.
I ordered a pump faucet that never arrived
I ordered a sink pump faucet. It has been many weeks now with no delivery. When I called I got a recording telling me there were internal problems with my order and they hoped it would be resolved soon. I am renovating a 1968 camper for income. They have cost me weeks which is far more money than the faucet cost.
Back ordered items
I have purchased just one item and paid for it but it’s on back order! Just my luck.
Your service is great I haven't put in…
Your service is great I haven't put in my water heater yet but I will get back to you guys on that but so far everything is great
LAZY!!!
They're LAZY! They keep listings on their website of products they don't sell. They had to cancel my order because they said it's out of stock but their website still shows they are selling it.
Parts on back order after ordering…
Parts on back order after ordering parts without warnings when ordering
Lying about number in stock
You said you had 9 items in stock, only I get an email saying they are on back order. Very poor customer service.
parts
I got my part in no time. RV part shop is a great place to order parts from. Thanks

Reply from RV Part Shop USA
Richard was the one that helped me he…
Richard was the one that helped me he was very professional inefficient got the parts that I needed very quickly went above and beyond to make sure that it was what I needed thank you

Reply from RV Part Shop USA
East to deal with good price on item…
East to deal with good price on item ordered and prompt delivery
Great customer service and got back…
Great customer service and got back ordered things quickly
Process was easy and quick
Process was easy and quick. Delivery was fast and included all the fasteners and related items. I would use this shop again.
This company has exceeded all expectations- 5* service
This company has exceeded all expectations. I had ordered an imperative part for our trailer pod on Thursday Oct. 21. Again with no expectation of it arriving by Monday the 25th, which was when we needed to arrive. Especially since you can not even guarantee a letter these days to arrive in two days.
By the way they gave me no guarantee! But they did research all the their warehouses to find the closet one that had this part( which was like chasing a unicorn- Amazon had it out of stock till November). That said this 85lbs trailer plate hitch not only arrived on Monday but it arrived by 12:30! If you want genuine knowledgeable people to help you with your RV parts - I would highly recommend RV part shop! Additionally no shipping charge was added. Thank you to RV Shop
For saving our holiday! 🤩🤩🤩
Truth in inventory
I have been looking for an item for quite a long time. Your website said you had the item in stock. I ordered it an it instantly went on back order because it was out of stock. Had to cancel an keep looking.
Customer service was great
Customer service was great. He helped me make sure of the right replacement motor and we received it quickly. Furnace is back up and running. Very pleased
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