I was looking for a bath faucet for the travel trailer. It was my first experience with RV Part Shop & customer service advised how I could access the catalog online & even directed me right where I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased a Magnum inverter control board on 11/16/23. It was originally back ordered, but has been in stock for several weeks. I have called and emailed since November and there has been NO respo... See more
A $5000 order has been "processing" for about 3 weeks. No other details or ETA. No response to ticket that was created (other than an automated acknowledgement). No one responds to phone calls/mess... See more
I called Carefree of Colorado to source a part and had the worst customer service experience of my life. They couldn't be bothered to look it up, wanted me to climb a ladder to get a serial number.... See more
Company details
Written by the company
RV Part Shop offers a large online selection of RV parts and accessories and outdoor lifestyle products for owners of motorhomes, travel trailers, fifth wheels, truck campers and camping trailers.
Contact info
Registered Office: 1201 Orange Street, Suite 600, 19801, Wilmington DE, United States
- 877-223-0343
- rvpartshop.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order a lp tank valve
Order a lp tank valve, was never shipped, , did get money back, was very disappointed in the way they ,told me it was shipped, and it was not
The parts person was amazing
The parts person was amazing. He knew his stuff, very polite and friendly. I will definitely order again when the time comes I need more parts.
Good fast service
I cancelled my order prior to shipping…
I cancelled my order prior to shipping and still received the order.I Contacted the company to return and I was told i had to pay the shipping return as this was a special order. I dont understand how this is a special order as the item is on the website. I would a resolution for this by providing a return label free as a return costs 13 dollars.
Came in two separate packages however…
Came in two separate packages however the product was an exact match. As a Senior Logistician I seriously would evaluate your shipping process!!
Very timely delivery with all thats…
Very timely delivery with all thats going on in the world the shipping was. A little high but i know its not rv part shops fault for good job too your whole team and keep up the great work.
Showed 7 units in stock of the item I…
Showed 7 units in stock of the item I purchased, 3 days later, after charging my card for the purchase, you guys told me it was out of stock.
The year is 2022. Inventory should be updated instantly, with negative levels if an item(s) is back ordered.
Fun vacation I'll have with no air conditioning
Great service and communication to…
Great service and communication to follow up on my order. Got the parts much faster than expected. Bookmarked your site for future use.
Extremely helpful customer service…
Extremely helpful customer service reps. Products described perfectly. Quick shipping easy return process.
Found what I needed in the online…
Found what I needed in the online catalog, ordered it, and you guys picked, shipped it quickly. Excellent service!
part is very easily bent
part is very easily bent
it was shipped in bubble wrap only no box therefore arrived bent almost double
very poor packaging and shipping
Nick, Thank you! I recently purchased an RV cover for a Nu-Camp TAB 320 S Boondock and it fits like a glove. Had a little trouble with the supply time but your staff asked me to be patient, and I was
Nick,thank you! I recently purchased an RV cover for a Nu-Camp TAB 320 S Boondock and it fits like a glove. Had a little trouble with supply chain issues but your staff asked me to be patient, I was and couldn’t be happier. Also RV Parts Store had the best price anywhere on the web. The price was exceptional and the quality of product is exceptional. Thank you very much.
Got exactly what I needed - Great Service!
I called Carefree of Colorado to source a part and had the worst customer service experience of my life. They couldn't be bothered to look it up, wanted me to climb a ladder to get a serial number. I called a nice fellow at RV Part Shop USA and ordered exactly what I needed within two minutes, which in turn arrived at my door two days later. RV Part Shop is my new go-to resource and I'm telling all my RV friends the same. Two thumbs up!
Got an email saying you had the product…
Got an email saying you had the product in stock. Immediately ordered, you took my money and then sent an email saying the product was no longer in stock.
faster than expected
faster than expected, parts that were difficult to find were easy to find here. our company will use RV Part Shop agin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








