RV Part Shop USA Reviews 212

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I was looking for a bath faucet for the travel trailer. It was my first experience with RV Part Shop & customer service advised how I could access the catalog online & even directed me right where I... See more

Rated 1 out of 5 stars

I purchased a Magnum inverter control board on 11/16/23. It was originally back ordered, but has been in stock for several weeks. I have called and emailed since November and there has been NO respo... See more

Rated 1 out of 5 stars

A $5000 order has been "processing" for about 3 weeks. No other details or ETA. No response to ticket that was created (other than an automated acknowledgement). No one responds to phone calls/mess... See more

Rated 5 out of 5 stars

I called Carefree of Colorado to source a part and had the worst customer service experience of my life. They couldn't be bothered to look it up, wanted me to climb a ladder to get a serial number.... See more

Company details

  1. RV Supply Store
  2. Camping Store
  3. Marine Supply Store
  4. RV Dealer
  5. Trailer Supply Store
  6. Truck Accessories Store

Written by the company

RV Part Shop offers a large online selection of RV parts and accessories and outdoor lifestyle products for owners of motorhomes, travel trailers, fifth wheels, truck campers and camping trailers.


Contact info

3.1

Average

TrustScore 3 out of 5

212 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I cancelled my order prior to shipping…

I cancelled my order prior to shipping and still received the order.I Contacted the company to return and I was told i had to pay the shipping return as this was a special order. I dont understand how this is a special order as the item is on the website. I would a resolution for this by providing a return label free as a return costs 13 dollars.

July 3, 2022
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Rated 1 out of 5 stars

Showed 7 units in stock of the item I…

Showed 7 units in stock of the item I purchased, 3 days later, after charging my card for the purchase, you guys told me it was out of stock.

The year is 2022. Inventory should be updated instantly, with negative levels if an item(s) is back ordered.

Fun vacation I'll have with no air conditioning

June 14, 2022
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Rated 5 out of 5 stars

Nick, Thank you! I recently purchased an RV cover for a Nu-Camp TAB 320 S Boondock and it fits like a glove. Had a little trouble with the supply time but your staff asked me to be patient, and I was

Nick,thank you! I recently purchased an RV cover for a Nu-Camp TAB 320 S Boondock and it fits like a glove. Had a little trouble with supply chain issues but your staff asked me to be patient, I was and couldn’t be happier. Also RV Parts Store had the best price anywhere on the web. The price was exceptional and the quality of product is exceptional. Thank you very much.

May 18, 2022
Rated 5 out of 5 stars

3 days

3 days, from order to delivery. With today's supplies issues, fast service.

May 17, 2022
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Rated 5 out of 5 stars

Got exactly what I needed - Great Service!

I called Carefree of Colorado to source a part and had the worst customer service experience of my life. They couldn't be bothered to look it up, wanted me to climb a ladder to get a serial number. I called a nice fellow at RV Part Shop USA and ordered exactly what I needed within two minutes, which in turn arrived at my door two days later. RV Part Shop is my new go-to resource and I'm telling all my RV friends the same. Two thumbs up!

May 3, 2022
Rated 5 out of 5 stars

faster than expected

faster than expected, parts that were difficult to find were easy to find here. our company will use RV Part Shop agin

April 15, 2022

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