Great service , very caring and kind staff , Professional and explained very clearly what was about to happen at all times . Took care and time to clarify and answer Questions .
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I simply walked in so very glad that I did. Professional, friendly, welcoming and prompt. I felt very relaxed especially as Sara explained everything in detail which put me at ease. Will definitel... See more
Company replied
A pin felt out of my glasses and I am going on holiday, so I thought of R Woodfall and popped in to see if they could fix it. 10 mins later the ladies of the SE26 branch were not just helpful, but del... See more
Company replied
As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... See more
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Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - Sydenham
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
6 Sydenham Road, Sydenham, SE26 5QW, London, United Kingdom
- 020 8778 4557
4.9
Excellent
417 reviews
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Very polite helpful and professional…
Very polite helpful and professional attitude from all of the staff
April 30, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re delighted to hear that you found all our staff polite, helpful, and professional. Providing a welcoming and high-quality service is very important to us, and we really appreciate you taking the time to share your experience.
Helpful and efficient appointment.
Appointment started on time and my eye test was friendly and business like. Results were explained clearly. A good and helpful experience.
April 28, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback. We’re pleased to hear your appointment started on time and that you found the eye test both friendly and professional. It’s great to know everything was explained clearly and that you had a helpful and positive experience overall.
We really appreciate your comments and look forward to seeing you again.
Local and welcoming optician service
As a local service woodfall opticians show a variety of test / measuring instruments which enable the service to detect any eye defects and act quickly with any recommendations. They provide a friendly service which always makes me feel comfortable and welcome.
May 7, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your detailed and thoughtful feedback. We’re delighted to hear that you value the range of equipment we use and the thorough approach it allows us to take in assessing eye health.
It’s also wonderful to know that you feel comfortable and welcomed by our team, as providing a friendly and reassuring experience is very important to us.
We truly appreciate your support as a local patient and look forward to seeing you again.
A quality top notch service
A quality top notch service
I went home in my new glasses reading the train map with ease!
May 12, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your great feedback. We’re delighted to hear you received a top-notch service and that your new glasses are making such a difference already—being able to read the train map with ease is exactly the result we aim for!
We really appreciate your support and look forward to seeing you again.
Very thorough and friendly
May 9, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback. We’re pleased to hear you found the service very thorough and friendly. It’s always our aim to provide clear, careful care in a welcoming environment, and your comments are greatly appreciated.
Reply from R Woodfall Opticians - Sydenham
Thank you for your lovely feedback. We're delighted to hear that you found our team friendly and welcoming. Providing thorough examinations and clear explanations is an important part of the care we aim to deliver, so it's great to know this made a positive impression. We appreciate your support and look forward to seeing you again soon.
A positive experience at Woodfall
I was made to feel welcome like a valued customer by the staff. The eye test was thorough and the optician explained everything very clearly. Altogether a positive experience.
April 28, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback. We're delighted to hear that you felt welcomed and valued by our team. Providing thorough eye care and taking the time to explain everything clearly is something we pride ourselves on. It's great to know you had such a positive experience, and we look forward to seeing you again at Woodfall Opticians.
Warm and friendly greeting and…
Warm and friendly greeting and assistance front of house.(Richard)
Thorough and clear eye examination on my 6 year old daughter. (Sarah)
April 21, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback. We’re delighted to hear that Richard gave you a warm and friendly welcome, and that Sara provided such a thorough and clear eye examination for your daughter.
Making both children and parents feel comfortable and well cared for is incredibly important to us, and we really appreciate you taking the time to share your experience.
Friendly helpful staff
Friendly helpful staff. Appointment was on time and very supportive in terms of advice for types of lens or glasses
April 25, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback.
We’re really pleased to hear you found the team friendly, helpful, and punctual, and that you felt well supported when choosing lenses and glasses. Helping patients find the right solution for their vision and lifestyle is a key part of what we do, so it’s great to know this came across during your visit.
We appreciate you taking the time to share your experience and look forward to seeing you again in the future.
Excellent staff and service
Helpful, friendly staff. Wide range of fashionable glasses frames, and quick appointments. Good follow up service for any issues with fitting. Have returned for many years due to the excellent service I've experienced.
March 31, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback and continued loyalty.
We’re really pleased to hear you value the friendly and helpful service from the team, along with the wide choice of frames and quick appointments. It’s especially nice to know our follow-up support with fittings has been helpful, and that your experience over the years has kept you returning.
We truly appreciate your long-term support and look forward to seeing you again.
Lens and Vision Check-ups
Two check-ups - one for contact lens, one for general eye health and vision quality. Both undertaken thoroughly and professionally. Details of tests explained; my questions answered fully.
April 14, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your detailed feedback. We’re really pleased to hear both your contact lens and general eye health checks were carried out thoroughly and professionally.
It’s great to know the tests were clearly explained and that your questions were answered fully—taking the time to ensure everything is understood is an important part of the care we aim to provide.
We really appreciate you sharing your experience and look forward to seeing you again.
Reply from R Woodfall Opticians - Sydenham
Thank you for the 5 ⭐⭐⭐⭐⭐
Great staff and service
Great staff and service. Very friendly and couldn't be more competent.
April 17, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re delighted to hear you found the team friendly and highly competent, and that you were happy with the service.
We really appreciate you taking the time to share your experience and look forward to seeing you again soon.
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback. We’re pleased to hear your eye examination and scan were carried out by an experienced and friendly team.
We really appreciate you taking the time to share your experience and look forward to seeing you again in the future.
Superb service from a small independent…
Superb service from a small independent that really cares.
April 22, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re delighted to hear you value the service and feel that care really comes through in what we do.
We really appreciate your support of independent practice and look forward to seeing you again soon.
My experience at Woodfalls was good
April 17, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for the 5 ⭐⭐⭐⭐⭐
A very thorough check and feel value
A very thorough check and feel value.
I have already recommended your services to my friends.
April 11, 2026
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re pleased to hear you found your eye check thorough and felt it offered good value.
We really appreciate you recommending our services to your friends—that means a great deal to us. We look forward to seeing you again in the future.
A good friendly examination and advise
March 18, 2026
Reply from R Woodfall Opticians - Sydenham
Thanks for the 5 ⭐⭐⭐⭐⭐
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re really pleased to hear the team are consistently helpful, professional, and pleasant.
We truly appreciate your continued support and look forward to seeing you again soon.
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind recommendation. We’re delighted to hear you found our team professional, efficient, and friendly. Your feedback is greatly appreciated and will be shared with the staff.
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