I have been very happy with RxPros . Unlike other companies there is no membership fee EVER, and the price doesnt go up with dosage increases. Its compounded tirzepatide with vitamin B. My pcp as w... See more
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Review summary
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Reviews shaping this summary
I had a great experience placing my first order, which is always the most lengthy part of this process. I just moved from another GLP-1 provider to RxPros so I can say with confidence this process top... See more
Company replied
I wasn’t sure about getting a compounded version and giving myself an injection. But it’s not hard and the results have been great so far. Price is definitely much better than any other online pharmac... See more
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Everything has been easy, from health checks, easy to understand prescription instructions, and finally seeing the weight fall off. I paid for the entire 6 months & the program send medication in 3 mo... See more
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Company details
- #4 of 5 best companies in Pharmaceutical Company
- #11 of 34 best companies in Health Consultant
About Rx Pros
Written by the company
Schedule Your Free Consult
RxPros is a leading telehealth provider specializing in affordable, personalized weight loss treatments.
We connect patients with licensed U.S. providers and pharmacies, delivering fast, safe, and discreet care
from the comfort of your home.
We are a LegitScript certified telemedicine pharmacy.
Learn more:
https://www.legitscript.com/websites/rxpros.com/
Contact info
United States
- 8554953050
- support@rxpros.com
- rxpros.com
4.6
Excellent
10K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Process was easy
Process was easy, smooth, and fast. Medicine arrived when is said it would. Was only slightly worried about the meds as they were supposed to have ice packs but the packs were completely melted and cool/warm when the meds were opened. So far so good. Looking forward to success with the program
May 5, 2026
Reply from Rx Pros
Dear Jessica,
Thank you for your thoughtful feedback. We are glad to hear the process was smooth and that your medication arrived on time. We also understand your concern regarding the melted ice packs and appreciate you bringing that to our attention. Shipping conditions are very important to us, and your feedback helps us continue improving packaging and delivery handling.
We are happy to hear everything is going well so far and look forward to supporting your success with the program.
If you ever have any questions or concerns, please feel free to contact us at (855) 495-3050.
The Rx Pros Team
Thanks for the great experience!…
The customer service is fast and friendly, and they take time to explain the processes and Payment plans. And my meds arrived the next day, as promised! I haven't started them yet as I still have one shot left from my prior prescription, but am looking forward to increasing my dosage and continuing my weight loss journey. Thanks RXPros!
May 5, 2026
Reply from Rx Pros
Dear Lisa,
Thank you for your thoughtful review. We are glad to hear the customer service has been fast, friendly, and informative, and that your medication arrived exactly as promised. We look forward to supporting you as you continue your journey.
The Rx Pros Team
RXPros, my trusted source
RXPros, my trusted provider for GLp1. Always helpful and ready to answer any questions I have. Shipping is secure and I received my order quickly.
May 5, 2026
Reply from Rx Pros
Dear Tina,
Thank you for your kind words. We are honored to be your trusted provider and glad to hear our team has been helpful and responsive throughout your experience.
The Rx Pros Team
Over all Experience
I have reached out through text and never got a response from care team. The ap is glitchy and my price went up. :( Product works well. Service and cost meh
May 5, 2026
Reply from Rx Pros
Dear Michelle,
Thank you for your honest feedback. We are very sorry to hear that you did not receive a response from the care team after reaching out by text. We understand how frustrating that can be, especially when you need timely support. We also appreciate you bringing the app issues and pricing concerns to our attention. That is not the experience we aim to provide, and your feedback helps us continue improving both our communication systems and platform experience.
We are glad to hear the product itself has been working well for you, and we truly appreciate you giving us the opportunity to be part of your journey despite the frustrations you experienced.
If you would like us to review your account, communication history, or pricing concerns, please don’t hesitate to contact Rx Pros directly at (855) 495-3050. We are always happy to help and would appreciate the opportunity to improve your experience moving forward.
The Rx Pros Team
Rx Pros is legit!!
Rx Pros have been quick, reliable and timely when ordering, And I have lost 38 lbs in 5 months. I started on the 3 month plan to make sure it was legit as there are so many out there. I have switched to the 6 month plan but honestly it’s the best value for the 12 month plan. Anyone looking to start will be happy with Rx Pros.
May 5, 2026
Reply from Rx Pros
Dear Carl,
Thank you for your detailed and thoughtful review. Losing 38 pounds in 5 months is an incredible achievement and we are glad to hear you found value, reliability, and trust in our program. We appreciate your continued support.
The Rx Pros Team
Quick and easy this time
May 5, 2026
Reply from Rx Pros
Dear John,
Thank you for your feedback. We are glad to hear the process was quick and easy for you this time around.
The Rx Pros Team
Reply from Rx Pros
Dear Jo Ann,
Thank you for your feedback. We are glad to hear your medication arrived on time and that the dosage was correct. We appreciate your support and trust in Rx Pros.
If you ever need assistance or have any questions, please don’t hesitate to contact us at (855) 495-3050.
The Rx Pros Team
Reply from Rx Pros
Dear Katie,
Thank you for your kind words. We are happy to hear everything has been running smoothly.
The Rx Pros Team
My First Tirzepatide Order
Once I filled out the paperwork for review by the doctor the process was easy. I watched the status of my order, received it on the scheduled day, and took my first dose. It has been a week and all is well. I feel good and am looking forward to continuing this program.
May 5, 2026
Reply from Rx Pros
Dear Lorene,
Thank you for your thoughtful review. We are glad to hear the process was easy and that your first week has gone well so far. We wish you continued success on your journey.
The Rx Pros Team
Reply from Rx Pros
Dear Sonja,
Thank you for your kind words. We are glad to hear the approval process was easy and that your prescription arrived quickly. Making the process smooth and convenient is very important to us.
If you ever need anything in the future, please feel free to call us at (855) 495-3050.
The Rx Pros Team
HORRIBLE!!
HORRIBLE!!! DONT WASTE YOU RTIME OR MONEY. WAS DELIVERED TO WRONG ADDRESS AND NOW ALMOST A MONTH LATER STILL DO NOT HAVE THE PRODUCT EVEN AFTER FEDEX ASSIGNED A LOST PACKAGE CASE NUMBER. THEY WILL NOT ASNWER THE PHONE AND ONLY SEDN REPEAT EMAILS STATING SOMEONE WILL CONTACT ME WITHIN 24 HOURS. STILL HAS NOT HAPPENED AND STILL NO REFUND OR PRODUCT!!!! And then to send a bogus reply that u have sent to enemies is even more stupid!!! My bank and the police are involved now. I will not quit
May 3, 2026
Unprompted review
Reply from Rx Pros
EDIT: This customers case has been fully resolved and her request to be removed from our database was completed.
We’re very sorry for the frustration and delay you’ve experienced. A package being delivered to the wrong address is already stressful, and we completely understand how upsetting it is to still be without a resolution weeks later, especially after FedEx opened a lost package case.
We do want to clarify that once FedEx confirms a misdelivery or lost package through an official case review, we work to either replace the shipment or resolve the issue appropriately. However, we understand your frustration with the communication process and the repeated automated responses without direct follow up. That is not the experience we want you to have.
At this time, we’re unable to identify your account using the Trustpilot username alone. We have requested your identifying information directly from Trustpilot so we can match this review to your account, review the FedEx case details, and personally follow up regarding the missing shipment or refund request.
Once we receive that information, a member of our team will contact you directly to help resolve this properly.
The Rx Pros Team
Efficiency and use of app
May 5, 2026
Reply from Rx Pros
Dear Wanda,
Thank you for your feedback. We are glad to hear you appreciate the efficiency and ease of using the app.
The Rx Pros Team
Definitely worth checking out
They do exactly what they say they're going to do no beating around the bush no second guessing all my orders arrived quickly the online experience is straight into the point. Would definitely recommend
May 5, 2026
Reply from Rx Pros
Dear James,
Thank you for your thoughtful feedback. We are glad to hear the process has been straightforward and reliable with quick deliveries and a smooth online experience. We truly appreciate your recommendation.
The Rx Pros Team
Product and deliveries are great
Product and deliveries are great. Only challenge is "speaking" to a customer service person. Otherwise a 5 star rating.
May 5, 2026
Reply from Rx Pros
Dear Monti,
Thank you for your thoughtful review. We are glad to hear you are happy with the product and delivery experience. We also appreciate your honest feedback regarding customer service accessibility and understand the importance of being able to speak with someone directly.
We are continuously working to improve communication and accessibility for our patients.
If you ever need assistance, please don’t hesitate to contact Rx Pros at (855) 495-3050.
The Rx Pros Team
Reply from Rx Pros
Dear Melissa,
Thank you for your kind words. We are glad to hear you found our team easy to work with and appreciated the customer service.
The Rx Pros Team
Fast response and delivery was top…
Fast response and delivery was top notch. The product also works great. I lost some weight.
May 5, 2026
Reply from Rx Pros
Dear Yetunde,
Thank you for your kind feedback. We are glad to hear you experienced fast responses, reliable delivery, and positive results with the medication. Congratulations on your progress so far.
If you ever need support or have questions along the way, please feel free to contact us at (855) 495-3050.
The Rx Pros Team
Reply from Rx Pros
Dear BDW,
Thank you for your feedback. We are glad to hear the process has been smooth and simple.
The Rx Pros Team
Refills were not automatic
Refills were not automatic, and had to request medical update form
May 5, 2026
Reply from Rx Pros
Dear Brian,
Thank you for your feedback. We appreciate you bringing up the refill process and understand how automatic reminders and updates are important for continuity of care. We are glad you were able to complete the medical update form and continue your program.
If you ever need assistance or have questions about future refills, please don’t hesitate to contact us at (855) 495-3050.
The Rx Pros Team
Fast and easy
It was easy i just didn't like that. You had to send a picture of yourself, but everything else was a good experience.
May 5, 2026
Reply from Rx Pros
Dear Meta,
Thank you for your honest feedback. We understand that providing a photo can feel uncomfortable, and we appreciate your understanding as it is part of our verification and safety process. We are glad to hear the rest of your experience was positive.
If you ever need assistance in the future, please feel free to reach out to Rx Pros at (855) 495-3050.
The Rx Pros Team
Every step of the process has been seem…
Every step of the process has been seem less and timely.
May 5, 2026
Reply from Rx Pros
Dear JJ,
Thank you for your kind words. We are happy to hear each step of the process has been seamless and timely.
The Rx Pros Team
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