Ryder & Dutton Estate Agents - Rawtenstall Reviews 

282
TrustScore 5 out of 5

4.8

68 Bank Street, Rawtenstall, BB4 8EG Rossendale, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I honestly couldn't have asked for a better experience with Ryder & Dutton. As a first-time buyer I had so many questions, but everyone was really friendly and helpful throughout. A huge thank you t... See more

Rated 5 out of 5 stars

Grace kept us up to date with all developments. All the staff were extremely helpful when we had minor hiccups with the buyers.

Rated 5 out of 5 stars

Great experience from start to finish. Matt and Jamie were especially helpful, called regularly to keep me up to date and provide viewing feedback. Once we'd accepted an offer we were passed onto Mega... See more

Rated 5 out of 5 stars

Experience to date with Adam Mitchell has been great. Stress free, quick and efficient. The process has moved forward quickly and smoothly to date. Mandy and Paul


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Rawtenstall

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

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Contact info

  • 68 Bank Street, Rawtenstall, BB4 8EG, Rossendale, Lancashire, United Kingdom

  • 01706 227999

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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4.8

All reviews

(282)

1,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you sarah

We would just like to thanks Sarah Green from the Rawtenstall branch for assisting us with an issue on a rental property. She was very helpful with what we needed to do. Kept us up to date with things. Nothing was too much trouble. Very efficient and professional. Thanks again Sarah

March 10, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

We are so pleased to hear about your positive experience with Sarah. It's wonderful to know that she was able to assist you with your rental property issue and provide such excellent customer service. We appreciate you taking the time to share your feedback.
Gareth Hunt

Rated 5 out of 5 stars

For buying or selling a house I wouldn’t go anywhere else.

I have helped my mum sell and buy a new home with help at Rawtenstall’s Ryder & Dutton over the past 18 months.

Although this process has taken longer than we wanted due to mum breaking her hip on holiday so her house had to be taken of the market for a year, Graham and his team have kept the lines of communication open, even just checking in that mum was ok.

Mum has sold her home and has now had an offer accepted, finding a new home for mum has been somewhat a testing period however all the team we dealt with, from booking the viewings, to being shown round have been understanding and accommodating to our needs (I have had to reschedule do to child care and work commitments).
Compared to other estate agents we viewed with, team Ryder & Dutton (mainly Susan, Matt, Jamie and Adam) were professional and friendly with the right sense of humour, which I needed.

For buying or selling a house I wouldn’t go anywhere else.

Thank you Ryder & Dutton, you have kept me on the right track these past few months.

LS

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Recent House Sale

We have recently sold our house with Ryder and Dutton we specifically dealt with Megan who went above and beyond to get our house sold. We had quite a few issues with solicitors and Megan made the whole experience alot easier to deal with. If you are selling a house I would 100% recommend using Ryder and Dutton.

February 27, 2025
Rated 5 out of 5 stars

I would recommend the Lettings services…

I would recommend the Lettings services of Ryder & Dutton, in particular Sarah was fantastic for the many years I let out properties with them.

March 5, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you for your kind words. We're delighted to hear you had a positive experience with our lettings services and that Sarah provided excellent support.

Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Everyone concerned was helpful and professional

Everyone we interacted with was helpful and professional but Verda was the superstar who we dealt with on a daily basis. She is very helpful and knowledgeable and was always there to answer our many questions and concerns and kept us afloat during the trying times.
Thanks to everyone concerned

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service

We very recently sold our house through Ryder & Dutton Rawtenstall and are extremely pleased with the service.

Graham, the Branch Manager, has been totally pro-active and instrumental in getting the sale through in a calm, kind professional manner where no problem could not be solved. Unbelievable service and dedication from Graham, Shannon, and the team.

Veda, the Move Manager, was totally magic.

Veda got to the root of any hold ups along the way and kept the sale flowing with enquiries with our buyer directly and our buyer’s solicitor. Veda was also in contact with all the buyers in the chain to keep everybody up to date.

Veda is a marvellous wonderful lady who’s sense of humour matched mine so we had many laughs along the way which made dealing with Veda a pleasure.

Well done Ryder and Dutton!

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend

They ensured my solicitors were chased up. Kept in constant touch and helped assist with any problem. Definitely recommend.

February 5, 2025
Rated 5 out of 5 stars

Hi very impressed with all the team at…

Hi very impressed with all the team at Ryder Dutton. Lucy, Sarah and Jack have all been fabulous to deal with. Will certainly use Ryder Dutton again

February 1, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

We are thrilled to hear about your positive experience with our team! It's wonderful to know that Lucy, Sarah, and Jack provided such excellent service.
Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

We were looking to sell our property…

We were looking to sell our property and various estate agents came . However Ryder and Dutton seemed fair and priced our property keenly.

As time progressed we were allocated a direct contact at the branch which was helpfull .

We went through all sorts of hurdles with the solicitors and vendors in delays and mis communication.
But to our amazement our contact Shannon at the branch was a super star .
She cased solicitors (all 3 parties) kept us informed daily weekly and even helped our buyer sort out an issue they had with their property .

It as if it was Shannon's own house she was selling . Detailed communication had been left when she was off on leave so nothing fell behind .

The sale of our property took nearly 2 years to complete yes 2 years and throughout the sale Shannon was on the ball all the way through and saw it to the end .

I believe that she played a massive role in getting our property sold and we cannot thank her enough .

If you want expert advise .
On time communication
Personal service
Going the extra mile

Then we suggest contacting Ryder Dutton Rawtenstall and speaking to this lady .

Your property will get sold .

Amazing estate agents and staff

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from the start to the…

Amazing service from the start to the finish! The team at Ryder and Dutton go above and beyond to make everything so understandable, efficient and personal.
Lucy, Jack and Sarah helped me so much and gave so much extra, it’s felt so personal and easy with them!
Can’t recommend enough :)

February 5, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team.
Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Positive Experience all Round

Good communication, responsive to queries and changing circumstances. Positive experience from the beginning to completion. Many thanks to Matt, Veda and colleagues for getting us ‘over the line’.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Sarah Green - Excellent

Sarah Green has given excellent help to me as a Landlord. Her manner is friendly, professional & nothing is too much trouble.

January 26, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

We are so pleased to hear about your positive experience with Sarah Green. We strive to provide exceptional service to all our customers, and we are thrilled that Sarah was able to assist you. We appreciate you taking the time to share your feedback.
Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Brilliant service, Very professional from start to finish.

Moved in recently to a house we adored. The whole process was super simple and we were kept informed throughout.

Jack has been our go to for some teething issues with the property itself and things have been dealt with quickly and professionally. Can't give him enough credit.

Thank you to the Ryder and Dutton team!

January 18, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you for your kind words! We're so happy to hear that you had a positive experience moving into your new home. We strive to make the process as smooth and stress-free as possible for our clients. We're also thrilled to hear that Jack has been so helpful in addressing any issues that have arisen. We're proud of our team and appreciate your feedback.
Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Customer Service

I am very pleased with Sarah Green's help and support with regards to my rented property.

January 6, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

We are delighted to hear about your positive experience with Sarah. We appreciate your kind words and are glad you found her help and support valuable.
Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Enduring Sales Journey

During a recent longer than anticipated sales journey using Ryder & Dutton as our agent I found the whole team from the outset to be both professional and courteous. Their local market knowledge, seamless communication and constant availability made the process as smooth as possible.

An extra note about Matt who himself is an asset to Ryder & Dutton, he was invested from the beginning and often went above and beyond for both myself as
the seller but also our prospective and eventual buyers.

A further note to praise the sales literature, online adverts and marketing all backed up by the use of an external photographer, the listings really set them apart from the rest.

I hope not to need Ryder & Dutton again in the future, but if anyone is looking for a dedicated, knowledgeable, and local team, Ryder & Dutton should be within your consideration.

January 10, 2025

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