Aega customer service number is a cellphone number that goes to voicemail, strange how the courier company that Aega uses also goes to voicemail!!! All I want is an update on my order - LOOKING LIKE A... See more
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The fact that a thank you note was, personal, hand written shows that a lot of care and appreciation comes from the bottom of the Smart Watch SA's heart. The cherry on top is that the watch is top qua... See more
I simply cannot fault anything, twas my 1st time buying from this company, safe and secure payments, immediate confirmations on orders and tracking numbers. Followed by continuous communication from t... See more
Company replied
Very impressive customer service. Navigation around the website is seamless with a secure payment platform. The cherry on top of all this is the incessant sharing of information about various stages o... See more
Company replied
Company details
Written by the company
Smart Watch South Africa offers a Wide Range of Smart Watches. Our Quality is Guaranteed our Service is exceptional. We deliver our orders between 2-4 working Days. Our stock is kept locally. We offer our customers support and after service.
Contact info
Sunny Rd, Highgate Complex Unit 123, Lakefield, Benoni, 1501, 1501, Benoni, South Africa
- sa.smartwatch.com.co
4.1
Great
252 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor grade.
My wife's watch kept falling of from the buckle of the strap. On inspection, I found the pin had no spring in it and had to pick one up at a watch shop....and almost resulted in her loosing her new watch entirely. Not impressed. The watch is great and the strap now FIXED.
May 23, 2024
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Reply from Smart Watch South Africa
Dear Jameson Serfontein
Thank you so mu for your support and feedback this is highly appreciated.
We are glad you made a very good choice in your new Senbono Smart Watch .
Thank you for taking the time in sending us a review rating.
Regards
Wharren van Deventer
Excellent features
Excellent features. Not being sufficiently waterproof is inconvenient. Most smartwatches can at least be worn in a shower.
April 26, 2024
Would highly recommend them
Thank you Wharren for such a great service!!! And making sure you meet your clients expectations…! Would definitely recommend this company to other people…
April 25, 2024
Reply from Smart Watch South Africa
Hi Lerato
Hope you are keeping well , this is not a true reflection as we immediately got hold of you to return and replace this watch.
For many reasons also looking at your Port it could be that the charger cable is not connecting as we do test all watches before we send them out to our customers
We have a full returns policy that covers you and us we want to replace the watch immediately
Thank you
Regards
Wharren Van Deventer
0828212089
Excellent
Service was Excellent. Was contacted on watsapp. Delivery was fast. Even received a nice thank you letter from Smart Watch.
April 11, 2024
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Good and Reliable service
The service from Smart Watch was of stellar quality. The organization communicated with me every step of the way; from the time of sending the parcel to checking delivery thereof. I genuinely cannot complain.
I am super satisfied!!!
March 16, 2024
communication is very well done
communication is very well done, the packaging was very good to protect the product.
March 29, 2024
Excellent customer service
Great customer service from the supplier. He followed up an followed through. A WhatsApp was sent to me by the supplier explaining all the technical details. I am very happy with the professional service I received
February 24, 2024
Reply from Smart Watch South Africa
Dear De Kock we appreciate your support.
Thank you so much for the great feedback we highly appreciate it.
We strive to keep our customer service our main priority
We appreciate your feedback it assists us to keep striving to achieve high levels of customer service and product delivery
Thank you
Regards
Wharren van Deventer
Service was great
Service was great! Product exactly what I expected. Kept me updating on my delivery and delivery was quick. Highly recommend
February 23, 2024
Reply from Smart Watch South Africa
Dear Sandra Mostert
We appreciate your support and feedback.
Your feedback is highly appreciated and we are glad we could ensure you are extremely happy.
Thank you for the recommendation
Thank you
Regards
Wharren Van Deventer
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Reply from Smart Watch South Africa
Dear Dieter September
Thank you so much for your su and fe we Highly appreciate it
Thank you from the entire team.
Regards
Wharren Van Deventer
The straps are of poor quality
The straps are of poor quality, I also had challenges in inserting them. Going forward please ensure that you provide a customer with a fully assembled product.
February 15, 2024
Reply from Smart Watch South Africa
Dear Freddy Mangwanatala
Thank for the feedback we did get back to you regarding n that you inserted the straps wrongly causing the straps not fitting correctly
There is de nothing wrong with you Quality it’s just the way you assembled the watch straps wrong way round
Thank you
Regards
Wharren van Deventer
0828212089
Good quick professional service
Good quick professional service, received goods very quickly with a personalized thank you note!!!
February 7, 2024
Reply from Smart Watch South Africa
Dear Mia Kuhn
We ap your feedback and most of all your support you for feedback we Highly Appreciate it
Regards
Wharren van Deventer
Excellent service
January 31, 2024
Reply from Smart Watch South Africa
Dear Chantel Engelbrecht
Thank you so must we appreciate you and your support
Thank you for the feedback this is highly appreciated
Regards
Wharren van Deventer
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Fantastic service!
Easy ordering process, excellent communication during the delivery process, delivery earlier than expected, personal touches like handwritten note with gift makes them stand out.
January 25, 2024
I am still waiting for my order
I am still waiting for my order, I have received no updates on progress. I also email to get a follow up and am still waiting for feedback
January 11, 2024
Speedy service and constant feedback on…
Speedy service and constant feedback on progress.
Cannot give feedback on product yet. It appears to be a very nice watch.
January 6, 2024
Reply from Smart Watch South Africa
Dear Wanda van Den Berg
Thank you so much for the feedback and for sharing with us . It’s important to us to keep in touch with our customers and providing exceptional communication services to our online customer base.
Thank you
Regards
Wharren van Deventer
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Prompt service online and fast…
Prompt service online and fast delivery. Great communication from start to delivery and even after.
December 27, 2023
Reply from Smart Watch South Africa
Dear Bronwyn
Thank you so much for your feedback and support we value this feedback extremely much.
Thank you
Regards
Wharren Van Deventer
Arrived quickly,seems and feel's like a…
Arrived quickly,seems and feel's like a decent durable smart watch.Has all the features you need and the battery life is excellent.
December 27, 2023
Reply from Smart Watch South Africa
Dear Gavin
Hope you are keeping well.
Thank you so much we appreciate your feedback is highly appreciated
Thank you
Regards
Wharren van Deventer
Reply from Smart Watch South Africa
Dear Argus
Hope you are keeping well
We value your feedback thank you for your support
Thank you
Regards
Wharren van Deventer
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