SAB Supply Reviews 

377
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers had a great experience with this company. Customers frequently mention that the equipment is well-maintained, highly reliable, and offered at very competitive prices compared to others. People are also very pleased with the staff, describing them as friendly, professional, and always ready to help with orders. Some reviewers were not happy with the delivery scheduling and the lack of communication regarding arrival and collection times. Consumers pointed out occasional missed delivery dates and delays during collection that led to frustration and inconveniences. A few buyers experienced issues with unexpected scheduling changes that impacted their planned work schedule and overall site efficiency.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a wide range of opinions. While many... See more

Service

Consumers find service to be positive, highlighting helpful and knowledgeable staff alongside reliable and... See more

Staff

People report positive experiences with staff, highlighting their helpful, prompt, and friendly approach.... See more

Price

Customers consistently note positive experiences with price, highlighting that rates are very competitive and... See more

Product

Reviewers mention positive feedback about product quality and reliability. Consumers consistently note that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cheapest I seen online, I arrange a date that was convenient to me and they delivered 9am that day. It was easy to assemble (after watching a youtube video), unfortunately the guy that dropped it of... See more

Rated 5 out of 5 stars

Product pricing was competitive, delivery was on time and driver very helpful and friendly. The scaffold was good quality and in good condition.

Rated 5 out of 5 stars

Delivery was on time. The product hired as described. Collection on time. No issues very satisfied with the experience.

Rated 5 out of 5 stars

Wonderful experience very competitive prices. 2 platform tower assembled by my self. Light ish kit, strong with the braces.


Company details

  1. Plant and Machinery Hire
  2. Building Equipment Hire Service

Written by the company

SAB Supply was founded in 2011 are a national access, tool and plant hire company specialising in primarily scaffold tower hire. Using an extensive network of suppliers, we can deliver a range of hire equipment throughout the UK next day at unbeatable prices. Our staff have years of experience in the hire industry, allowing them to advice and understand exactly what each customer requires job to job.


Contact info

4.0

Great

TrustScore 4 out of 5

377 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(377)

55 reviews in the last 12 months

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Rated 1 out of 5 stars

I would be very wary of using this…

I would be very wary of using this company for its services. I have had a terrible experience in hiring a tower through them. I would give a zero star if that was an option.
I am still pursuing in trying to get my money back and not very accommadating. Keep giving excuse after excuse. I would avoid them so you are not disappointed.

June 23, 2025
Unprompted review
SAB Supply logo

Reply from SAB Supply

Good Afternoon,

We have hired a scaffold tower to yourself and you have complained about the parts being faulty however when returned the depot the tower was found to be absolutely fine and in working condition, we cannot offer a full refund for equipment that had no faults.

Kind Regards,
SAB Supply

Rated 5 out of 5 stars

Excellent service

Excellent service, Delivered and picked up when they said they would.
Tower was in good order.
Great communication.
Would definitely use again without hesitation.

June 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Item delivered was faulty

Item delivered was faulty . Replacement was sorted for next day but was too late for job as my garden team were there . So item didn't get used

May 6, 2025
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Reply from SAB Supply

Good Morning,

Apologies this was delivered with a fault, this was reported around 2pm and we got it swapped the following morning, the wacker plate was then kept on hire for the full week and collected, if this wasn't required we could've processed a full refund for you but we were never told anything else until the full week of hire was up at which point you just advised us to collect.

Kind Regards,
SAB Supply

Rated 1 out of 5 stars

I wanted to exchange ladder as the size…

I wanted to exchange ladder as the size I hired was too small but I was told I could not do it.

May 7, 2025
SAB Supply logo

Reply from SAB Supply

Good Afternoon,

We can see your order for a double extension ladder but no mention of an exchange at all, it was delivered and collected after a few days that's all we have?

Kind Regards,
SAB Supply

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Rated 5 out of 5 stars

Used SAB to order a scaffold tower

Used SAB to order a scaffold tower. The tower was delivered at the time and date I ordered, and was delivered by a very helpful driver who even helped me to get it all into my back garden.
When I was finished with it, again the tower was collected at the time agreed.
Price was way less than going through other hire companies, and although there was no assembly instructions, there are plenty of YouTube videos if you are struggling.
Will be using SAB again when needed and would 100% recommend this company. Thanks again

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

Be very mindful when you hire from SAB…

Be very mindful when you hire from SAB - that communication is very difficult.
Also that Easter is a very busy time and collecting equipment is difficult due to high demand. (made to feel this is the customers problem)

A lot of wasted time waiting for pick up. over 6 hours over 3 days - still await pick up
Brandon Hire local supplier -
asked for a delivery time from SAB - told will get back to me.
next call from delivery driver at property waiting.

collection very difficult.
3 failed attempts
Brandon hire did not turn up for 1st slot as advised by SAB
Bradon hire sent out text for second collection. But would not come down street as too narrow due to parked cars. No call from driver.
when I called Brandon hire refused to take phone call about pick up - as SAB is customer.
SAB - unable to sort
3rd pick up slot again text for pick up and 2 hour window + number to call for enquires.
- driver "ran out of time" did not come to property

Now expected to be at property for a 4th attempt at pick up.

no refund partial or in full for my wasted time.
SAB told me my anger and the intention to leave negative review (actually frustration at wasted time) was misplaced as it is Brandon Hire who are at fault.
BUT Brandon Hire wont take calls from me about this as SAB the customer.

Won't use SAB again.
hopefully equipment will be picked up on 4th attempt. and 4th day.
asked for exact time for pick up on the 4th attempt. Told this is not possible. Even on a 4th attempt.

Not a happy customer.
Buyer beware.

April 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Ordered the tower online, got delivered the next day. Texts/calls received advising when on way to drop n pick up. Delivery drivers fabulous. Equipment in great condition.
Only needed it for 1 day, but £120 for a week is a bargain

March 6, 2025
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Rated 1 out of 5 stars

After paying for a tower and ladder I…

After paying for a tower and ladder I was then informed they didn't have the one I ordered. We changed the order to one they said had in stock, only to be told they didn't have that either in any of their London depots. It took about a week to receive back the deposit. Not very good.

January 13, 2025
SAB Supply logo

Reply from SAB Supply

Hi Brian, I can see you placed an order and your local depot didn't have narrow width tower in stock so ultimately the order was cancelled 2 hours after you placed it, this unfortunately happens from time to time if there's a stock shortage for a particular item and can't be helped. We don't take deposits at all though so I'm unsure why you've stated it took a week to receive your deposit back, your order was refunded that same day you ordered it and will have hit your bank within 72 hours as all refunds do. We apologise for any inconvenience caused due to lack of stock but we certainly didn't hold your deposit for 1 week as we don't take one.

Kind Regards,
SAB Supply

Rated 5 out of 5 stars

We hired some scaffolding a small tower…

We hired some scaffolding a small tower I spoke with a gentleman called Mike who was one of the managers at Sab very helpful on what and how we were to erect it and what to do what we needed and all that it was subbed out to Speedy Hire who were also extremely helpful the driver was charming and a really good laugh highly recommended would use again

February 1, 2025
Unprompted review

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