SAB Supply Reviews 

377
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers had a great experience with this company. Customers consistently praise the friendly staff, highly competitive prices, and sturdy equipment provided for various commercial and private projects. Many people point out that the overall booking and hiring process is exceptionally smooth, highly professional, and entirely hassle-free from start to finish. Some reviewers were not happy with unexpected delivery delays and very poor communication regarding exact arrival times. Additionally, a few other people also felt that managing the off-hire collection schedules could become quite challenging when drivers arrived early without any prior telephone notice or proper coordination.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a wide range of opinions. While many... See more

Service

Consumers find service to be positive, highlighting helpful and knowledgeable staff alongside reliable and... See more

Staff

People report positive experiences with staff, highlighting their helpful, prompt, and friendly approach.... See more

Price

Customers consistently note positive experiences with price, highlighting that rates are very competitive and... See more

Product

Reviewers mention positive feedback about product quality and reliability. Consumers consistently note that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cheapest I seen online, I arrange a date that was convenient to me and they delivered 9am that day. It was easy to assemble (after watching a youtube video), unfortunately the guy that dropped it of... See more

Rated 5 out of 5 stars

Product pricing was competitive, delivery was on time and driver very helpful and friendly. The scaffold was good quality and in good condition.

Rated 5 out of 5 stars

Delivery was on time. The product hired as described. Collection on time. No issues very satisfied with the experience.

Rated 5 out of 5 stars

Wonderful experience very competitive prices. 2 platform tower assembled by my self. Light ish kit, strong with the braces.


Company details

  1. Plant and Machinery Hire
  2. Building Equipment Hire Service

Written by the company

SAB Supply was founded in 2011 are a national access, tool and plant hire company specialising in primarily scaffold tower hire. Using an extensive network of suppliers, we can deliver a range of hire equipment throughout the UK next day at unbeatable prices. Our staff have years of experience in the hire industry, allowing them to advice and understand exactly what each customer requires job to job.


Contact info

4.0

Great

TrustScore 4 out of 5

377 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(377)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

An excellent company

An excellent company. Easy to order excellent customer service. The scaffold tower I ordered is so good and very safe. I am 68 years old and have bee painting upstairs windows on a tall house. I recommend this scaffold tower
Sheena Pearson

November 6, 2024
Unprompted review
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Rated 5 out of 5 stars

All to plan, and a good service

Easy to order, good hq interaction, delivery on-time and a bit of helpful flexibility on the timing of pickup. Good quality kit this time. Reasonable pricing ( there was an offer).

October 7, 2024
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Rated 5 out of 5 stars

Ordered scaffolding from sab supply…

Ordered scaffolding from sab supply this was my first time brilliant customer service and nothing was to much trouble placing the order online was extremely easy and arrived on the agreed date also came nice and early as well and on top of that price was extremely good as well

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling service out of pocket due to…

Appalling service out of pocket due to them not being able to secure the item required with their agents and it not arriving for people to complete work. Manager was very unhelpful would not rate or recommend at all .

October 25, 2024
Unprompted review
SAB Supply logo

Reply from SAB Supply

Good Afternoon, we accept we have let you down on this order, we placed it via a local supplier who let us down and our team tried every option to get the correct equipment on site ASAP but couldn't do so on this occasion. Our manager offered a delivery next day or a full refund and a full refund was opted for which has been processed. Please accept our apologies for any inconvenience caused.

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