Sacred Spirits Reviews 302

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly highlighting the gin and vermouth for their taste and suitability for cocktails. Many people also commend the efficient and speedy delivery service, often noting that orders arrive sooner than expected and are well-packaged. The ordering process is frequently described as easy and straightforward. Reviewers also appreciate the personalized and helpful communication from the company, including follow-up suggestions and apologies for any delivery issues. This attention to customer service, coupled with the high-quality products, contributes to a very positive overall experience for consumers.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise the great quality... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the swift and prompt... See more

Order

Clients share positive opinions on order. Customers found the ordering process simple, easy, and efficient,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was introduced to Sacred English Amber vermouth at Dukes, by Alesssandro Palazzi, who created the Vesper martini. I then received a bottle from my brother in law at Christmas. Since then, I have u... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Sacred Gin. Especially their pre-mixed Dry Martini. I keep it in my freezer and a PERFECT ready made Martini is available to me any time of the day or night. Their delivery is... See more

Company replied

Rated 5 out of 5 stars

A family business making great products - products so good in fact that they are used in the celebrated Duke's hotel bar in London. And . . . they are lovely folk. Place an order and they get in to... See more

Company replied

Rated 5 out of 5 stars

The driver at yodel did not manage to deliver initially so I emailed Sacred Gins and they got back to me right away to rearrange delivery. They knew that I had ordered with them before for my brother... See more

Company replied


Company details

  1. Alcohol Manufacturer

Written by the company

Innovative, independent family run distillery in London since 2009. We have an online shop, distillery shop in Highgate, extensive online experiences and produce many award-winning spirits using vacuum distillation, the first in the world to do so!


Contact info

5.0

Excellent

TrustScore 5 out of 5

302 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Haven't tried everything yet

Haven't tried everything yet, but the cardamom and slow gins are superb

February 17, 2025
Sacred Spirits logo

Reply from Sacred Spirits

Dear Ian - thank you so much for taking the time and trouble to leave a review on Trustpilot - it is very much appreciated. I don't know if you were aware of this but in addition to making a great G&T (obviously!) the Cardamom Gin is great served over ice with ginger beer and a wedge of lime. It also makes a great Espresso Martini. The Sloe Gin is delicious just to sip but it's also very good served in a flute and topped up with sparkling wine. Anyway, I'm sure you'll find lots more to enjoy in our range and in the meantime, have a great weekend! Best wishes, Hilary

Rated 5 out of 5 stars

Fantastic Craft Gins

Quik delivery and great packaging.
Gin flavors really come to the fore yet are not overpowering.
Sampled four so far and am looking forward to trying the rest!

February 10, 2025
Sacred Spirits logo

Reply from Sacred Spirits

Thank you so much for your lovely review - and we look forward to hearing what you think of the rest of our range! You must come and visit the distillery soon. Have a great weekend, best wishes, Hilary

Rated 5 out of 5 stars

Excellent products.

Excellent products.
Fast delivery. Thank you!

January 23, 2025
Sacred Spirits logo

Reply from Sacred Spirits

Dear Peter - first of all, thank you so much for your order - and then for taking the time to leave such a glowing review on Trustpilot - we are thrilled! Thank you! Best wishes, Hilary

Rated 5 out of 5 stars

Exceptional Drinks and Customer Service

As a big fan of artisan Gin, Sacred Spirits does not disappoint! Both the Old Tom and Juniper Gins are excellent (with the Juniper Gin edging it for me), with great flavours and mouthfeel. Looking forward to trying more of their drinks range!

As for customer service - wow! This is a company who haven't forgotten to put the customer experience at the centre of everything they do.

Highly recommended!

January 17, 2025
Unprompted review
Sacred Spirits logo

Reply from Sacred Spirits

Dear Paul - thank you so much for taking the time and trouble to post a review - we are a small team and work very hard to give our customers the best experience possible experience so not only are reviews like yours hugely valuable but it is very nice to feel appreciated! Thank you again - and have a lovely week! Best wishes, Hilary

Advertisement
Rated 5 out of 5 stars

Brilliant

Brilliant, fast service. Would highly recommend

January 14, 2025
Sacred Spirits logo

Reply from Sacred Spirits

Dear Kate - thank you so much for taking the time and trouble to leave a review on Trustpilot - we are a very small team so these reviews are incredibly important to us. I hope you enjoy your bottle of Aspasie - I have a feeling you might have bought it before - it's absolutely delicious! I drank lots over Christmas! Have a great weekend. Best wishes, Hilary

Rated 5 out of 5 stars

Went the extra mile to get my delivery to me.

Went the extra mile to get my delivery to me when the carrier let everyone down. And, the product is superb.

January 13, 2025
Sacred Spirits logo

Reply from Sacred Spirits

Dear Kevin - once again, thank you so mych for taking the time to leave a review - and for your patience and understanding while we sorted this out which was very much appreciated. Have a great weekend! Best wishes, Hilary

Advertisement
Rated 5 out of 5 stars
Sacred Spirits logo

Reply from Sacred Spirits

Dear Sarah - thank you so much for taking the time and trouble to post a review on Trustpilot. We are a very small company so these reviews are invaluable to us - it is very much appreciated! Best wishes, Hilary

Rated 5 out of 5 stars

Fantastic experience and superb…

Fantastic experience and superb customer service. It's wonderful to support local businesses and I highly recommend Sacred Spirits to anyone looking for a fun experience or simply outstanding customer service. Thanks especially to Hilary and Ana! Highly recommended!

January 14, 2025
Unprompted review
Sacred Spirits logo

Reply from Sacred Spirits

Dear Paul - thank you so much for taking the time and trouble to write such a wonderful review - it is very much appreciated! Enjoy your Sacred Dry Martini and Organic Vodka - we're sure you will! Cheers! Best wishes, Hilary

Rated 5 out of 5 stars

Great stock

Great stock, very quickly delivered. The gin and vodka is excellent and they have some very good mixers and specials.

December 23, 2024
Sacred Spirits logo

Reply from Sacred Spirits

Dear Paul - thank you so much for taking the time to post such great feedback! As a small company these reviews are invaluable - and on a personal level, they are extremely heartening and appreciated! Wishing you the very best for 2025! Best wishes, Hilary

Rated 5 out of 5 stars

Slick delivery, very well packed

Bottles arrived soon after placing order. Beautifully gift wrapped

November 19, 2024
Sacred Spirits logo

Reply from Sacred Spirits

Dear Ivan - thank you for your very kind comments! Great to have such an endorsement from someone in the industry! Best wishes, Hilary

Advertisement
Rated 5 out of 5 stars

Great Product and service

Great Product and service. Delivered in very very good packaging and also swiftly from order date. Had an email from the joint owner , nice touch , which I replied to and she even responded to that. Well worth ordering from

November 18, 2024
Sacred Spirits logo

Reply from Sacred Spirits

Oh, Debbie! Thank you so much for taking the time and trouble to post a review on Trustpilot! As you know, we are a very small business so your efforts are both very helpful and extremely appreciated! Cheers! Best wishes, Hilary

Rated 5 out of 5 stars

Great quality product

Great quality product
Prompt and extremely well packaged delivery

November 15, 2024
Sacred Spirits logo

Reply from Sacred Spirits

Dear Anne - thank you so much for all your kind review. As you probably know, we are a very small company and try very hard to offer our customers the best possible service so we really appreciate your feedback. Best wishes, Hilary

Rated 5 out of 5 stars

Super quick delivery and brilliant…

Super quick delivery and brilliant products, what’s not to like.

November 13, 2024
Sacred Spirits logo

Reply from Sacred Spirits

Dear Mark - thank you so much for taking the time and trouble to leave such a lovely review on Trustpilot - it makes a huge difference to a small business like ours and is very much appreciated! You must come and visit us on Highgate High Street one day. Once again, a huge thank you, best wishes, Hilary

Rated 5 out of 5 stars

It’s the only gin that makes a perfect…

It’s the only gin that makes a perfect martini!

October 16, 2024
Sacred Spirits logo

Reply from Sacred Spirits

Wow! High praise indeed! Thank you so much for taking the time to leave such a fabulous review - and for all your support! Enjoy the rest of your Sunday! Best wishes, Hilary

Advertisement
Rated 5 out of 5 stars

Personal care wrapped around excellent products.

Excellent gin, and other delicious drinks.
Individual care and service, despite their success Sacred maintain the personal touch when looking after their customers.
Thank you again Sacred.

October 26, 2024
Sacred Spirits logo

Reply from Sacred Spirits

Dear Rachel/Sophie (!) - thank you so much for taking the time and trouble to leave a review and for your very kind words which are very much appreciated. Without our wonderful customers, there would be no Sacred and to be honest, keeping in touch with them is one of my favourite parts of the job - well, most of the time! Thank you so much for your support. Best wishes, Hilary

Rated 5 out of 5 stars

Wonderful gin and excellent customer…

Wonderful gin and excellent customer service

October 2, 2024
Sacred Spirits logo

Reply from Sacred Spirits

Dear Emma - thank you so much for your wonderful review! I'm not sure if you are aware of this but we are a very small team and we try do everything we can to make our customers' experience of Sacred as good as possible so it's absolutely fantastic when this is recognised! I also wondered - how to you drink your Cardamom Gin. It makes a great long G&T as you can add a huge amount of ice and tonic and the flavour still shines through but it's also very good with ginger beer with a wedge of lime as garnish and a little squeeze of lime juice. Cocktail-wise it makes a great Espresso Martini (the recipe is on our website) and Rules in Covent Garden (London's oldest restaurant) uses it in their Negronis along with Sacred English Spiced Vermouth and Sacred Rosehip Cup, our all-natural version of Campari - the beautiful red colour comes from grapeskins. Enjoy the rest of your Sunday! Best wishes, Hilary

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look