Sacred Spirits Reviews 302

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly highlighting the gin and vermouth for their taste and suitability for cocktails. Many people also commend the efficient and speedy delivery service, often noting that orders arrive sooner than expected and are well-packaged. The ordering process is frequently described as easy and straightforward. Reviewers also appreciate the personalized and helpful communication from the company, including follow-up suggestions and apologies for any delivery issues. This attention to customer service, coupled with the high-quality products, contributes to a very positive overall experience for consumers.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise the great quality... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the swift and prompt... See more

Order

Clients share positive opinions on order. Customers found the ordering process simple, easy, and efficient,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was introduced to Sacred English Amber vermouth at Dukes, by Alesssandro Palazzi, who created the Vesper martini. I then received a bottle from my brother in law at Christmas. Since then, I have u... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Sacred Gin. Especially their pre-mixed Dry Martini. I keep it in my freezer and a PERFECT ready made Martini is available to me any time of the day or night. Their delivery is... See more

Company replied

Rated 5 out of 5 stars

A family business making great products - products so good in fact that they are used in the celebrated Duke's hotel bar in London. And . . . they are lovely folk. Place an order and they get in to... See more

Company replied

Rated 5 out of 5 stars

The driver at yodel did not manage to deliver initially so I emailed Sacred Gins and they got back to me right away to rearrange delivery. They knew that I had ordered with them before for my brother... See more

Company replied


Company details

  1. Alcohol Manufacturer

Written by the company

Innovative, independent family run distillery in London since 2009. We have an online shop, distillery shop in Highgate, extensive online experiences and produce many award-winning spirits using vacuum distillation, the first in the world to do so!


Contact info

5.0

Excellent

TrustScore 5 out of 5

302 reviews

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Rated 5 out of 5 stars

Great products- repeat order

Great products- repeat order! Gift worthy presentation, sustainable packaging, swift delivery. What’s not to like?

September 21, 2024
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Reply from Sacred Spirits

Dear Liane, thank you so much for taking the time to leave such a great review on Trustpilot - you have very neatly summarised the service we strive to offer to all our customers and as we are a very small company, we really appreciate such positive feedback! Thank you! Best wishes, Hilary

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Rated 5 out of 5 stars

Shipped quickly, well-packaged

Clear communication, quick shipping, good packaging so it arrived safely.

September 10, 2024
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Reply from Sacred Spirits

Hi Rhiannon - thank you so much for taking the time to leave such a lovely review on Trustpilot. We are a very small team and work very hard to give our customers the best possible experience so we really appreciate your kind words. Thank you! Best wishes, Hilary

Rated 5 out of 5 stars

Not sure what to say about Sacred

Not sure what to say about Sacred, absolutely fantastic drinks, and fabulous customer service - simply the best 🍸🍸

September 18, 2024
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Reply from Sacred Spirits

Dear Neil - thank you so much for your wonderful review and for your loyalty over the years - we would be nowhere without customers like you.

I think you came in to the botte shop a few months ago but wasn't there? So sorry I missed you - please do come again and if you can, give me some warning so I can make sure I'm around.

Once again, thank you - and in the meantime, enjoy the rest of the weekend, preferably with a glass of something Sacred in your hand!

Best wishes

Hilary

Rated 5 out of 5 stars

Good communication

Good communication, easy fast delivery, love the product

August 13, 2024
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Reply from Sacred Spirits

Hi Carla - thank you so much for your lovely review. As a small independent business we try very hard to give our customers the best possible experience so we really appreciate it when customers like yourself take the time and trouble to leave a review on Trustpilot. A huge thank you - and have a great week! Best wishes, Hilary

Rated 5 out of 5 stars

First tasted this gin in a restaurant…

First tasted this gin in a restaurant in Broadstairs. Such a lovely subtle cardamom flavour. Not really into flavoured gins but they’ve got this spot on! Delivery was unbelievably quick. I ordered in the afternoon and it turned up next day

August 21, 2024
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Reply from Sacred Spirits

Hi Steven - thank you so much for your review. We are a small independent business so it's very important to us to give our customers the best possible service so feedback such as yours is incredibly important to us. Just so you know, I know exactly what you mean when you say that you don't normally like flavoured gins but technically speaking, Sacred Cardamom Gin isn't a flavoured gin as we don't add any addition flavour after distillation - it just has a much higher proportion of cardamom compared to the other botanicals - if that makes sense! Also, I'd love to know where you tried it in Broadstairs....Enjoy what's left of this very hot and sunny weekend! Best wishes, Hilary

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Rated 5 out of 5 stars

Great product and service

The gin is lovely and the delivery was amazingly fast.

August 21, 2024
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Reply from Sacred Spirits

Dear Anna - thank you so much for your review. We are an independent family-run business and it's really important to us that we give our customers the best possible experience so we really appreciate you taking the time and effort to give such positive feedback - thank you! Best wishes, Hilary

Rated 5 out of 5 stars

Sacred has incredible gins and spirits

Sacred has incredible gins, vermouths, and bottled cocktails which truly express the delicate nature their botanicals through the vacuum distillation process. My favorites are the Cardamom and Coriander Gins (and bottled Negroni!) though all of their products are fantastic. The delicate complexities of the gins make them not only work as stand-alone sippers, but also as ways to level-up cocktail recipes. The same can be said for the vermouths, which are quite unique. Additionally, the shop is a fun experience in and of itself, offering a curated set of sought-after whisk(e)ys, mezcals, wines, liqueurs, and other cocktail ingredients. Don’t miss this place!

August 20, 2024
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Reply from Sacred Spirits

Hi Josh - thank you for another lovely review! Thank you so much for making the time to come and see us in Highgate. It was a pleasure to meet Gabriel and yourself and we hope you drop by again the next time you are in London! Best wishes, Hilary

Rated 5 out of 5 stars

Excellent Amber Vermouth

Excellent Amber Vermouth

Arrived promptly and well packed.

August 5, 2024
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Reply from Sacred Spirits

Dear Roger - thank you so much for your generous review. It is very much appreciated. I'm not sure how you drink your amber vermouth but did you know that it was initally created together with Alessandro Palazzi from Dukes to go in a Vesper Martini. It is considered to be the nearest c equivalent to the Kina Lillet used in the original serve which first appeared in Casino Royale in 1953 but is no longer available? It's also very nice served over ice with a slice of orange (or without ice, for that matter) or as a spritz - and the Dorchester is currently using it for their English Negronis - so it's very versatile! Have a great weekend - we're nearly there! Best wishes, Hilary

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Rated 5 out of 5 stars

Prompt response to order and…

Prompt response to order and notification of despatch. Product well packaged and delivered on time

August 5, 2024
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Reply from Sacred Spirits

Dear Christian - thank you so much for taking the time and trouble to leave a review on Trustpilot - as an independent business these reviews are invaluable to us and we really appreciate it. Have a great weekend - best wishes, Hilary

Rated 5 out of 5 stars
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Reply from Sacred Spirits

Dear Sam - thank you so much for taking the time and trouble to post a review on Trustpilot. We are a very small team and try hard to give our customers the best possible experience so we really appreciate it. I see you collected your bottle of vodka yourself and I hope you enjoyed visiting the shop. Also, one quick thing - I thought I'd replied to this yesterday but we were having trouble with our wifi so apologies if I have inundated you with messages! Have a good weekend! Best wishes, Hilary

Rated 5 out of 5 stars

I love the Sacred products

I love the Sacred products. All vermouths, the rosehip cup is way better than a Campari (improves your negroni massively), the old Tom gin. The only one that I didn’t like was the Sloe gin, was too sweet to my taste! The online shopping was perfect, smooth and fast!

May 24, 2024
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Reply from Sacred Spirits

Hi Eduardo - once again, thank you so much for posting a review - it is very much appreciated. So pleased you love our products - but surprised you found the Sacred Organic Sloe Gin to be too sweet. We add an extra boost of juniper to make it a bit more ginny. Have you tried it in a flute topped up with fizz - a Sloe Royale? Anyway, a big thank you for all your support.

Best wishes, Hilary

Rated 5 out of 5 stars

Great product delivered quickly.

Great product delivered quickly.

May 21, 2024
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Reply from Sacred Spirits

Dear Richard - thank you so much for taking the time and trouble to leave a review. It was most generous of you and very much appreciated. Have a great weekend - best wishes, Hilary

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Rated 5 out of 5 stars

Really helpful to avoid possible…

Really helpful to avoid possible delivery hitch.
Thank you

May 10, 2024
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Reply from Sacred Spirits

Dear Philip

Thank you so much for taking the time and trouble to leave a review on Trustpilot - and for your loyalty over the years! We really appreciate it and will always try to do whatever we can to make your experience with Sacred go as smoothly as possible. THANK YOU!!! Best wishes, Hilary

Rated 5 out of 5 stars

This product I adore unusually Fab company

This product I adore and the company is super fab. It came hand delivered in lovely box with a lot of protective packaging. Very creative kind thoughtful people run this company and all their other products sound delicious I am going to order and order for parties plus buy for presents. I feel they are creative and unique in the drinks industry also very well priced overall and generally gorgeous. Please BUY from them I highly recommend them.

May 2, 2024
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Reply from Sacred Spirits

Wow!!! Thank you so, so much Charlotte for taking the time and trouble to post such a fantastic review! Best wishes, Hilary

Rated 5 out of 5 stars

A Sacredly wonderful experience

The Sacred shop in Highgate is always a wonderful place to learn about great tastes, produce and manufacturing processes. Thank you for your enthusiasm!

April 29, 2024
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Reply from Sacred Spirits

Dear Philippe

Thank you so much for posting a review on Trustpilot. We are very lucky in that we have some wonderful customers who care about what they drink and want to engate with us. Naming no names (!) Have a great weekend and see you soon. Best wishes, Hilary

Rated 5 out of 5 stars

Couldn’t be happier!

Couldn’t be happier!
I use sacred vodka for tincture making. Love the taste and quality. Also the company customer service is great!

April 17, 2024
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Reply from Sacred Spirits

Dear Erica - once again, thank you so much for taking the time and trouble for leaving a review! It is very much appreciated! Best wishes, Hilary

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Rated 5 out of 5 stars

We just love the Cardamon flavoured…

We just love the Cardamon flavoured Gin. We were tempted to taste it many years ago during a promotion by Sacred Spirits in Bishop's Park Fulham.

March 18, 2024
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Reply from Sacred Spirits

Wow, Susan - I remember that event. It was some years ago - thank you so much for your loyalty! And for taking the time to place a review on Trustpilot. I've sent you some serving suggestions on another message - have a great weekend. Best wishes, Hilary

Rated 5 out of 5 stars

Great customer service

I ordered the Sacred Dry Martini and the product is great. The customer service was also very good; they were very helpful when I had a slight issue with delivery which was resolved very quickly.

March 11, 2024
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Reply from Sacred Spirits

Dear Lauren - thank you so much for taking the time and trouble to post a review on Trustpilot. We are a very small team and work very hard to give our customers the best experience possible so we were thrilled to receive such lovely feedback! We do hope you enjoy your Martini - remember to put both the glass and the bottle in the freezer! Many thanks and good wishes, Hilary

Rated 5 out of 5 stars

Excellent Service Coupled with Excellent Products

The entire experience of ordering and then receiving the purchased goods was easy and so well organized. Was a pleasure doing business!

February 20, 2024
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Reply from Sacred Spirits

Dear Siddharth - thank you so much! We are a very small company and work very hard to give our customers the best possible experience so we really appreciate you taking the time and trouble to post a review. Have a great week! Best wishes, Hilary

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