Every part of our safari vacation was absolutely perfect . Jolene was so helpful in putting the pieces together during the planning phase. We stayed 2 days at Kruger Shalati, including one day driving... See more
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Review summary
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Mel at Safari.com made the whole experience of booking our honeymoon both seamless and fun! She worked with us on our ever changing schedule and preferences and was super quick to respond to anything... See more
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Booking Agent (Keith C.) went above and beyond to assist us. He was attentive to our needs and budget and was very proactive in anticipating our in-country travel requirements and arranged an itinerar... See more
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After reviewing several African safari companies, we chose Safari.com. I loved the lodging they recommended, the complete and easy to follow itinerary, the videos of each place we are to travel and n... See more
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Company details
- Tour Operator
- also in
- Travel Agency
Written by the company
Why can't the experience of a lifetime be effortless to plan? At Safari.com, we handle every detail to ensure your journey is seamless and memorable. Share your details and an expert will reach out to assist you.
Full Service At No Additional Cost and Best Price Guarantee
Africa's Leading Safari Company 2024 & 2025. One dedicated specialist, complimentary travel insurance, and no markup on lodge rates.
Winner of Africa's Leading Safari Company at the World Travel Awards in 2024 and 2025, SAFARI.COM has been trusted by over 59,000 travellers since 2006.
Here's why:
Your own dedicated safari specialist stays with you from your very first enquiry through to your return home. One point of contact who knows your trip inside out, before, during, and after your safari.
You pay the same rates as booking directly with the lodges. We earn our income from commissions paid to us by our suppliers, which means our expert advice and fully tailor-made itineraries cost you nothing extra. Should you find a better like-for-like rate, we will match it.
Every new booking includes complimentary travel insurance with up to $5,000 in cancellation cover and $2 million in medical protection.
Our service covers everything: accommodation, flights, transfers, car hire, activities and any extras.
Contact info
Watershed, 17 Dock Road, Victoria & Alfred Waterfront, Cape Town, 8002, Cape Town, South Africa
- +1 888 SAFARIS
- helpmeplan@safari.com
- safari.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Leigh-Ann was so helpful and was prompt…
Leigh-Ann was so helpful and was prompt in answering my questions and concerns.
September 23, 2026
Reply from SAFARI.COM
Hi Elaine, your words genuinely mean a lot and I'm so glad the experience felt smooth from the start. Between sunrise game drives along the Sabie River in the Kruger and sundowners above the gorges at Victoria Falls, your itinerary covers some of the most breathtaking corners of southern Africa. I'd love to see a few of your favourite photos when you're back, we might even feature them on our socials.
Leigh-Ann
SAFARI.COM
Immediate Response for any question
Shann Shaw immediately responded to all my questions and issues.
September 19, 2026
Reply from SAFARI.COM
Hi Ronny, that's really kind of you to say and I'm glad I could keep things moving smoothly for you. Cape Town in early spring is one of those quietly stunning times to visit, when the city feels fresh and the light over Table Mountain is hard to beat. You're going to love it.
Shann
SAFARI.COM
Booking from Perth, Australia.
Denise understood exactly what we werer trying to plan and delivered accomodation, flights and communcated details efficiently. Pleasuse dealing with her from Perth via email and WhatsApp. Great job Denise.
September 21, 2026
Reply from SAFARI.COM
Hi Kevin, working across time zones from Perth, you made the whole process a breeze on your end too, so I appreciate that. Your African safari adventure is shaping up to be something really special, and I have no doubt the experience will match the excitement you're already feeling. I hope you have the most incredible time out there.
Denise
SAFARI.COM
Victoria Falls Safari Lodge was the best place to end our vacation
Victoria Falls Safari Lodge was absolutely beautiful. It was the last part of or our trip and I was thrilled with the accommodations. The staff is amazing, welcoming, and knowledgeable. The rooms were spacious and comfortable. After a 9-night mobile safari, the shower was a welcoming surprise. The water pressure is fabulous. Blessing, Lovemore, and Hamilton were all gracious and helpful from the moment we set foot on property. This is a great place to end your vacation.
September 13, 2026
Unprompted review
Reply from SAFARI.COM
Hi Karen, Victoria Falls has a way of leaving you completely speechless, and it sounds like the perfect place to wrap up a trip like yours. Blessing, Lovemore, and Hamilton are exactly the kind of people who make that corner of Zimbabwe so hard to leave. If you get a chance, we'd love to see a few of your favourite photos from the journey.
The SAFARI.COM Team
Planning a trip
Your rapid and thoughtful service was a pleasure. You even found a small extension that I could not resist. I look forward to our trip.
September 15, 2026
Reply from SAFARI.COM
The fact that you couldn't resist that small extension tells me we found the right fit for you. Sometimes the best parts of a trip are the ones you didn't plan on from the start. Your African safari adventure has all the ingredients for something truly memorable, and the bush has a way of surprising you in the quietest, most extraordinary moments.
The SAFARI.COM Team
Responsive
Responsive, flexible and amazing- really helped us getting everything booked quickly and personally
September 16, 2026
Reply from SAFARI.COM
Hi Louie, Sanbona is one of those places that stays with you long after you leave, and the twice-daily game drives through that vast Karoo landscape have a rhythm all their own. Really glad the booking process matched the kind of experience we want you to have out there. When you're back, we'd love to see a few of your favourite shots from the trip if you're happy to share.
The SAFARI.COM Team
Amazing …
Leigh-Ann our travel planner/consultant was AMAZING. Handled everything quickly and responded immediately
September 15, 2026
Reply from SAFARI.COM
That honestly put a huge smile on my face, so thank you for taking the time to share it. I love when the planning process feels seamless, because that's exactly the energy your African safari adventure should carry from start to finish. When you're back home and scrolling through your camera roll, send a few our way if you're up for it.
Leigh-Ann
SAFARI.COM
Great Travel Consultant
My travel consultant Izanne is incredible. She helped me design an itinerary which really maximizes my days and made it extremely easy and clear. Would highly recommend Izanne.
September 14, 2026
Reply from SAFARI.COM
Hi Michael, what you've said here honestly means the world, and knowing the itinerary feels clear and well thought out is exactly what I set out to achieve. Your African safari adventure is going to bring all of that planning to life in the most vivid way, and I genuinely cannot wait for you to see it for yourself. When you're back, snap a few favourites and share them with us if you can.
Izanne
SAFARI.COM
Great experience booking with Shann and…
Great experience booking with Shann and couldn't have been more helpful 😊
September 13, 2026
Reply from SAFARI.COM
Hi Sharon, that really is lovely to hear and I'm so pleased the whole process felt easy from start to finish. The Eastern Cape is a special part of South Africa, and with twice-daily game drives through that malaria-free bushveld, you're in for some unforgettable wildlife moments. Counting down for you already.
Shann
SAFARI.COM
Great booking experience
I cannot recommend this company enough! Searching for a safari online felt overwhelming, but once I made an inquiry to Safari.com, they made the entire process easy from start to finish. Our rep, Mel, was absolutely amazing—so prompt with every response and always ready to answer our endless questions. She gave us total peace of mind while planning this trip. If you want a stress-free experience, definitely book with them. We 100% recommend.
May 29, 2026
Unprompted review
Reply from SAFARI.COM
Hi Heather, the fact that you felt peace of mind throughout the planning process is honestly the best compliment I could receive. Your itinerary moves from the Chobe riverfront in Botswana through to the Sabi Sands in South Africa, and that combination in late November, when the bush is lush and the summer light stretches well into the evening, is going to be something else entirely. The Sabi Sands in particular has a way of delivering wildlife encounters that feel almost impossibly close.
Mel
SAFARI.COM
Great company to plan a dream trip
Kate was very responsive to my communication and booking questions. All subsequent communication has been as prompt and detailed. Very happy that I found safari.com to help plan our dream trip.
September 10, 2026
Reply from SAFARI.COM
Hi Andrea, hearing that the communication has felt prompt and detailed from the start is exactly what I aim for, so that really does mean a lot. One thing worth knowing about the Amakhala region is that it sits in a malaria-free stretch of the Eastern Cape, which means you can relax completely and just soak in the Big Five sightings without a second thought. Mid-January out there brings long, warm summer days with the bush at its greenest and most alive.
Kate
SAFARI.COM
Wesley was wonderful in working with me…
Wesley was wonderful in working with me and trying to accommodate our needs. I did contact another company before Safari.com and your company was the first to respond specific to our needs/requests.
September 12, 2026
Reply from SAFARI.COM
It means a lot to hear that the responsiveness made a difference, and I'm glad we could get straight to the details that mattered most to you. Your African safari adventure is going to be something truly special, and I have a feeling Africa will exceed whatever picture you've been building in your mind. Very excited for you to experience it all firsthand.
Wesley
SAFARI.COM
Highly recommend Safari.Com
The luxury trip consultant is very experienced and know client’s need. They will plan your trip with your needs and tailor made with your preference. Highly recommended to all want to go to Africa to have a nice trip.
Darren is my consultant and he is very knowledgeable and friendly, thank you for his help.
September 9, 2026
Reply from SAFARI.COM
Hi Yvonne, your kind words genuinely made my day, and I'm glad the planning process has felt personal and tailored from the start. Between Cape Town's coastline, the Kruger wilderness and a helicopter flight over Victoria Falls, you have an itinerary that covers so many sides of southern Africa. I can't wait to hear how it all goes.
Darren
SAFARI.COM
Lynn Bowers and Clarisha Horne were…
Lynn Bowers and Clarisha Horne were incredibly helpful and responsive throughout the booking process. We were looking for a safari on a fairly short timeline, and they were able to quickly understand what we were looking for and help us find an option that was a great fit.
They was very attentive, patient, and willing to assist with all the details to help make sure everything is set up for a wonderful trip. We really appreciated how easy she made the planning and booking process, especially given that we booked everything in less than a week!
We’re looking forward to our safari and are very grateful to Lynn and Clarisha for all her help getting everything arranged. Highly recommend working with them if you’re planning a safari!
September 10, 2026
Unprompted review
Reply from SAFARI.COM
Hi Luciana, it's so good to hear that we could pull everything together on a tight timeline without it ever feeling rushed. That kind of fast turnaround honestly makes the process more fun on our end too, and we're both thrilled with where things landed. Your African safari adventure is going to reward all that quick decision-making in the best possible way. When you're back, we'd love to see a few of your favourite photos from the trip.
Lynn & Clarisha
SAFARI.COM
Safari.com was truly a pleasure to work…
Safari.com was truly a pleasure to work with. They were very responsive and added things to the itinerary that we wanted.
Just a great company
September 7, 2026
Reply from SAFARI.COM
Hi Mary, what a lovely thing to read. Knowing we could shape the itinerary around exactly what you had in mind is the whole point, and it sounds like the collaboration worked just the way it should. Your African safari adventure is going to bring all of that planning to life in ways that will genuinely surprise you, and we could not be more excited for you.
The SAFARI.COM Team
Spetacular Victoria Falls
I can't thank you enough for the awesome trip you put together for us. The lodging, guides and places we got to visit were wonderful. Victoria Falls is amazing, the lodging you arranged for us was beautiful. We had a lot of back and forth through Botswana and Zimbabwe borders and the guides were so helpful and knowledgable. Thank you for makeing this a trip of a lifetime. We couldn't have done it without Anja's help.
August 15, 2026
Unprompted review
Reply from SAFARI.COM
Hi Kathi, Victoria Falls has a way of making everything else feel small, and it sounds like the whole journey between Botswana and Zimbabwe delivered exactly the kind of adventure I was hoping it would for you. Your words about the guides and the lodging genuinely made my day, and knowing it felt like a trip of a lifetime is the best feedback I could ask for. If you captured any favourite moments on camera, I'd love to see them and maybe even feature a few on our socials.
Anja
SAFARI.COM
Best company for a budget-they were great to work with!
This company was reasonably priced, very easy to deal with, and we had an overall excellent safari experience!
September 10, 2026
Unprompted review
Reply from SAFARI.COM
Hi there, words like "reasonably priced" and "easy to deal with" are exactly the kind of feedback that keeps us going, so we appreciate you taking the time. It sounds like your African safari adventure left a real mark, and honestly, that never gets old to hear. Africa has a way of settling into you long after you've come home.
The SAFARI.COM Team
Excellent service from start to finish
Excellent service from start to finish! The team was responsive, professional and genuinely attentive throughout the entire planning process. They helped coordinate our private road transfer from Nairobi, our stay at Amboseli Serena Safari Lodge, game drives, park fees and the transfer to the airstrip for the next part of our trip. Every detail was clearly explained, and any changes or questions were handled quickly and efficiently. We were also offered complimentary travel insurance for the Safari.com portion of our trip, as well as complimentary eSIM data for both travellers, which was such a thoughtful and practical extra!
A special thank you to Nerine, Clarisha and the Safari.com team for their patience, communication and attention to detail.
5 stars: excellent service, thoughtful extras and a very personal approach.
September 10, 2026
Unprompted review
Reply from SAFARI.COM
Hi Véronique, reading this put a really smile on my face, and I'm so glad Clarisha and I could make the planning feel as seamless as you describe. Amboseli has a way of stopping you in your tracks, especially when the clouds lift and Kilimanjaro reveals itself behind herds of elephant moving through the plains. I could not be more excited for you to experience it firsthand.
Nerine
SAFARI.COM
Reply from SAFARI.COM
Hi David, Cape Town to the Greater Kruger with a Rovos Rail journey stitched through the middle is one of those itineraries that just flows. I'm really glad the planning has felt as good as the trip is going to be. If I had to pick one thing to get excited about, it would be waking up on that train somewhere between the Karoo and the Highveld with nowhere to rush to. When you're back, snap a few favourites and send them our way, we'd love to share them on our socials.
Anja
SAFARI.COM
Pascal was super responsive
Pascal was super responsive. The safari was amazing. We also got free basic travel insurance and a free basic eSIM by using Safari.com
September 3, 2026
Unprompted review
Reply from SAFARI.COM
Thank you so much for your wonderful review! It was an absolute pleasure assisting you with your safari, and I’m thrilled to hear that you had such an amazing experience.
I’m especially glad that everything went smoothly and that you were able to enjoy the safari to the fullest. It’s also fantastic to hear that you made use of the complimentary basic travel insurance and eSIM benefits available when booking with Safari.com.
Thank you for trusting me and Safari.com to help make your trip so memorable. It was a pleasure being part of your journey, and I hope we have the opportunity to assist you with another incredible African adventure in the future!
Pascal
SAFARI.COM
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