SafariBookings Reviews 

273
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive staff and the remarkably seamless booking process that makes planning custom adventures completely effortless and smooth. Travelers note that agents are extremely helpful, patient, and quick to answer all questions while thoughtfully tailoring itineraries to personal preferences. However, some people mentioned experiencing occasional delays in communication or encountering initial hurdles when searching through the available choices. A few reviewers also noted that choosing independent partner agencies requires careful consideration to ensure everything runs smoothly. Despite these minor setbacks, support teams usually stepped in quickly to resolve any issues satisfactorily.

What people talk about most

Staff

Customers had positive experiences with staff, frequently noting that reviewers received quick and helpful... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt responses and helpful... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive prompt replies and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic interface with very clear advertisements from local tour providers. It gives the User day to day tour itineraries so I could compare easily between tour providers. Transparents on costs and... See more

Rated 5 out of 5 stars

Colin with Wayfairer was amazing. We have a very packed itinerary spanning across 4 countries. He ensured he listened to all our requests and made sure each one was accounted for. He also was patient... See more

Rated 5 out of 5 stars

There's a really wide range of safaris offered to choose from with plenty of information about them, but it was easy to narrow it down to what you're looking for and ask for quotes. We got very quick... See more

Rated 5 out of 5 stars

I would like to thank Axis Safaris for an amazing and wonderful time. I would like to specially thank our guide and now trustworthy friend called Amos from Axis Safaris. He has been very friendl... See more


Company details

  1. Tour Operator
  2. also in
  3. Tour Agency
  4. Travel Agency

Information provided by various external sources

Compare African safari holidays offered by 1,859 specialized safari operators. Find your perfect tour within minutes. Best price guaranteed!


Contact info

4.9

Excellent

TrustScore 5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(273)

216 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Everything worked great

Everything worked great. Evans, the guide on the full day safari tour in Kruger was fantastic. Very knowledgeable and funny. The driver that brought us back to Joburg, was a very secure and safe driver.
Moafrika: Always again.

October 27, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Outstanding Support – A Special Thanks to Amber!

This is a very useful platform for finding reliable contacts and travel partners, but what truly makes the difference is their outstanding customer support.
I faced a very serious problem that I would never have been able to resolve without their help. Amber, in particular, went above and beyond to assist me, showing incredible dedication, patience and professionalism.
I am truly grateful for everything she has done for me. Having this kind of support makes all the difference. Highly recommended!

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience using this…

I had a great experience using this platform! It was easy to find a good safari deal, safari packages based on what i want to see in a certain part of the season (Ndutu)and also choose the tour agency thanks to all the helpful reviews. Everything went smoothly, and I definitely recommend it to anyone planning a safari!

September 30, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent communication and patience

Excellent communication and patience. At times I can be demanding with questions but the staff always carefully walked me through an issues that might have risen up. So glad for the support. Made me feel like part of them TEAM. Ryan

October 11, 2026
Unprompted review
Rated 5 out of 5 stars

It’s a great platform that offers many…

It’s a great platform that offers many choices. The platform’s filtering system is great. It’s make it easy to use. The most important is the platform offers good information about the service providers and follow up with both customers and service provider. Impressive! Appreciate!

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

christina laurent was very helpful

we have booked to go in December 2026 Christina made the booking process easy, she was polite, quick to reply and explained things well, we changed dates and iternary as well and was no problem.

October 23, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Untamed Safaris

Following recommendations from other travellers, we booked a 16 day South African trip with Ryan, from Untamed Safaris. How lucky were we! Nothing was too much trouble when we wanted to change things. Ryan did an exceptional job on our accommodation (both Chobe Game Lodge and Simbavati Camp George included alcohol and drinks, all meals and daily safaris), flights, tours, Safaris, transfers and sightseeing. Also he gave us suggestions on activities, restaurants, how much money to take and the tipping amounts for each service. Our holiday went without a hitch. Always someone to greet us and get us to the next destination. Also, Ryan facetimed us a week before we left and for an hour, went through every little detail with us.
Our accommodation in each place was unbelievable, as were staff and organised Safaris. We would definitely use Untamed Safaris for our next South African holiday. Thank you Ryan for making our holiday unforgettable.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Well organized and fun

The entire process was well organized and communication excellent throughout. The driver (Juhudi) and guide (Saloniki) were enthusiastic and knowledgeable. Loved the whole experience!

October 17, 2026
Unprompted review
Rated 5 out of 5 stars

An unforgettable experience with Serengeti African Tours!

We had an absolutely incredible safari adventure with Serengeti African Tours, and we couldn’t be happier with our entire journey!

A truly special and heartfelt thank you goes to our local guide, Floridi. He made our trip extraordinary in every way. Floridi is the epitome of professionalism, patience, and dedication. He was always attentive, flexible with our needs, and took exceptional care of us from day one. His deep knowledge of the wilderness and his tireless effort to track wildlife ensured we saw every animal imaginable, turning every game drive into a thrilling experience.

We also want to extend our warmest thanks to Namayani, our tour organizer at Serengeti African Tours. From the very beginning, her communication, responsiveness, and flawless organization made the whole planning process seamless. Every detail, transfer, and lodge was carefully arranged, allowing us to enjoy the trip with total peace of mind.

If you are planning a safari in Tanzania, we wholeheartedly recommend Serengeti African Tours. Thank you, Floridi and Namayani, for giving us memories that will stay with us for a lifetime!

October 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

One of the best and affordable tours!

The communication was amazing. All questions and concerns were answered very promptly. The itinierary was flexible with dates, accomodation and pickup/dropoff locations. One of the best and affordable tours I found!

October 1, 2026
Unprompted review
Rated 4 out of 5 stars

Pretty smooth booking experience

Pretty smooth booking experience, and they were pretty spot on with the average response time from the touring companies. I would use safaribookings again without hesitation

October 5, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look