Safeguard Europe Reviews 

846
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, noting that parcels consistently arrive safely on time and are very easy to order online through the website. People also highlight the reliable quality of the products, explaining that the items are well packaged and perform their intended tasks effectively. However, some customers also noted frustrating delivery delays and poor tracking updates experienced through third-party courier services like DHL. A small group of consumers additionally experienced missing items within their shipments or extended wait times before their purchases finally arrived.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising exceptionally fast next-day... See more

Product

Consumers find product to be positive, highlighting its reliable quality and effectiveness across various... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast delivery times, excellent... See more

Order

Customers had positive experiences with order, frequently highlighting the straightforward online process and... See more

Quality

Clients share positive opinions on quality, consistently highlighting brilliant performance, effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service, including delivery of spray bottle. I have sprayed a tiled ledge, skirting boards, surrounding carpet, inside a cupboard and the carpet door strip in my bathroom, with NOPE. No di... See more

Company replied

Rated 5 out of 5 stars

Safeguard have managed to make a retrospectively installed dpc, which was very messy and imprecise (think pump, hoses, metal tubes and a barrel of fluid) into a slick and totally controlled profession... See more

Company replied

Rated 5 out of 5 stars

Process of ordering was straight forward, items arrived extremely quickly sidering they were to the Isle Of Wight. If i need anymore, then will be very happy with ordering from them again.

Company replied

Rated 5 out of 5 stars

My parcel was delivered within the time frame and the correct way up as indicated by the arrow, well packaged and no damage. Not had chance to use the product as yet due to ongoing project in garden,... See more


Company details

  1. Manufacturer

About Safeguard Europe

Written by the company

Equipping the construction and home maintenance industries with the expertise and materials they need to protect buildings since 1983.

Our industry-leading Research & Development Laboratory has designed a range of highly effective environmental control materials to protect homes against damage.

Our products are regularly specified by Architects and Chartered Surveyors in Structural Waterproofing across the country.

Our products are used by:

  • Contractors
  • Housing Associations
  • Home Renovators
  • Building Construction and Maintenance Companies
  • Damp-proofing specialists
  • The UK home of trusted brands like:

  • Stormdry
  • Dryzone
  • Dryrod
  • Drybase
  • Roxil
  • SoluGuard
  • Oldroyd
  • NOPE!
  • We develop, manufacture and distribute our products in-house at our Horsham, UK Headquarters.

    Renowned for our technical know-how and highly effective solutions, the Safeguard product ranges are rigorously tested and independently verified. Fpr instance, Stormdry Masonry Cream has been tested and verified for effectiveness and energy-saving capabilities by:

  • The British Board of Agrément
  • Energy Saving Trust
  • The Safeguard technical team devises and delivers an extensive curriculum of RIBA-approved damp-related training webinars that are free to access.

    Our dedicated Customer Care and Technical Team is always happy and willing to offer support and guidance at our UK-based call centre.


    Contact info

    4.7

    Excellent

    TrustScore 4.5 out of 5

    846 reviews

    5-star
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    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 100% of negative reviews

    Typically replies within 48 hours

    How this company uses Trustpilot

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    4.7

    All reviews

    (846)

    250 reviews in the last 12 months

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    Rated 1 out of 5 stars
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good Morning Michelle

    Thank you for your feedback.

    Firstly our sincere apologies for the delay in receiving your order. Having checked the tracking for this with the third party courier, this is now shown as delivered.

    If you have any further questions or issues regarding your order or our products, please contact us on 01403 210204 or via email at info@safeguardeurope.com.

    Kind regards

    Jack
    Safeguard Europe Ltd

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