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Rated 2 out of 5 stars

My experience is slightly different from others it would seem. Ordered the bell without chime and it came after about 4 weeks. Fitted it and connected it to my router fairly easily, downloaded the r... See more

Rated 1 out of 5 stars

Faulty Doorbell Initially bought from a Facebook advert with no indication it came from China, item arrived and is faulty does no pair with any of our mobile phones rendering it useless. M... See more

Rated 2 out of 5 stars

Great images and it works but I'm having to charge the batteries every 3 days which is no good if you are away. It stated the batteries would last 3 months before having to charge. If you turns notifi... See more

Rated 1 out of 5 stars

I returned a video bell to ye in March registered post and still waiting my refund. I've emailed a Hannah Williams numerous times 1st about setting it up ( faulty bell) then she told me return it and... See more

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1.4

Bad

TrustScore 1.5 out of 5

42 reviews

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Rated 1 out of 5 stars

Faulty Doorbell

Faulty Doorbell

Initially bought from a Facebook advert with no indication it came from China, item arrived and is faulty does no pair with any of our mobile phones rendering it useless.

My Facebook comment was deleted and they blocked any messages asking for help on messenger, they won't answer my emails now either after initially seeming helpful.

I've asked for a refund but still waiting on a return address sae.

Thanks.

January 19, 2021
Unprompted review
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