Safe I.S. Ltd Reviews 

269
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent and professional service, often highlighting its efficiency, thoroughness, and valuable advice. Many people commend the staff for being highly knowledgeable, professional, and providing clear explanations. Reviewers frequently mention the staff's friendly, polite, and helpful demeanor, making interactions pleasant. Engineers and assessors are consistently noted for their punctuality and discretion, ensuring work is completed on time. Many customers express long-term satisfaction, indicating they have used the company for several years and plan to continue.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive, consistently describing them as professional, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The fire marshal training was solid and worth the time. The trainer knew the subject inside out and kept things clear and practical. No pointless filler, just the stuff we actually need to deal with... See more

Rated 5 out of 5 stars

We have recently used Safe I.S Ltd for a Fire Risk Assessment. They were punctual, efficient and knowledgeable. Today they have wall-mounted fire extinguishers and conducted emergency light testing. S... See more

Rated 5 out of 5 stars

Safe I.S. provided a great fire extinguisher training session that was smooth, timely, and well organized. Nick did a fantastic job as the instructor—he was friendly, engaging, and packed with helpful... See more

Rated 5 out of 5 stars

We have been using Safe IS for regular fire alarm and emergency lighting tests for quite some time now. Just recently, they have also carried out a Fire Risk Assessment at our offices. I can honestl... See more


Company details

  1. Fire Protection Service

Information provided by various external sources

Safe I.S. offer Fire Protection & Safety Compliance throughout the UK; our qualified professionals Train, Assess and Service almost all Health & Safety Systems enabling clients to be insurance and legally compliant.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

269 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(269)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend Safe I.S

I highly recommend Safe I.S. Ltd who provided our business with Fire marshal training, which was carried out by Wayne Porter. Wayne is highly experienced trainer in the field, provided 3 excellent Fire marshal training sessions leaving all our staff feeling confident in their roles, good understanding of fire/evacuation procedure and confidence using a fire extinguisher using the correct one if needed. Two of the sessions were out of hour sessions to accommodate our shift patterns which I really appreciate. All fully trained and great value for money.

June 13, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Informative training

A very easy booking experience of Fire Warden training to include practical fire extinguisher element; our trainer Wayne presented with enthusiasm, encouraged participation and explained well throughout. Would recommend to all.

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

We used Safe I.S

We used Safe I.S. for our Fire Risk Assessment, when contacting them the staff were really polite, friendly and helpful, they booked an appointment for an assessor to attend our site at a convenient time, they even sent an information leaflet to explain the process, which was clear and concise. The assessor arrived on time and was very approachable and professional, we received our report with no problem what-so-ever and are very pleased with how everything was dealt with efficiently and effectively. I would definitely recommend them to fellow customers and suppliers.

June 1, 2022
Unprompted review
Rated 3 out of 5 stars

Very good course, back office planning not so great.

The actual course and trainer was very good, the planning of the course and repeated cancellations was not.

April 13, 2022
Unprompted review
Safe I.S. Ltd logo

Reply from Safe I.S. Ltd

Thank you for taking time from your day to leave us a review Mark, it really is appreciated.

I have looked through the booking record, and I can indeed understand your frustration.

Regretfully, the trainer who was booked for your course left the business at extremelly short notice after being with the business for 2 years. We worked tirelessly to try to ensure this did not effect any existing bookings but unfortuntley we did have to cancel a confirmed date for your training and re-book the course for a later date. We can totally understand the frustration caused by this of this and can only apologise for any inconvenience.

We did move the course a second time, but this was at your request.

On the other hand, I am of course glad to hear you were happy with the training. If we are lucky enough and you decide to use our services again, hopefully, we get to prove it was a one-off situation.

I hope the explanation above goes some way to providing a better understanding of the situation however if you would like to discuss the matter further, please do not hesitate to get in contact with me.

Have a great day
Liam Peskett
Sales Director

Advertisement
Rated 5 out of 5 stars

Superb training and support

We found the training to be extremely informative and worthwhile. Our trainer Tony, presented with enthusiasm and kept great contact with all of us even though the training was done virtually.
All round it was a pleasure dealing with Safe I.S. Ltd and we would highly recommend to anyone.

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

Recommended

The Assessment was carried out smoothly and in a professional capacity with no issues. The Reports were with me within a matter of days. Would definitely recommend this company.

February 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great Course

The trainer, Wayne, was great - really informative and engaging. We all feel confident in our roles as Fire Marshalls and he gave us loads of information on how to improve our evacuation plans.

February 16, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service, great people to deal with, very professional and knowledgeable in the field. Detailed report received covering all recommendations.

I would highly recommend this company

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

We have recently had a Fire Risk Assessment with Safe I.S and I would highly recommend. The Inspector onsite was very helpful and helped with a few questions we had. We received the report soon after the Inspection and this was a very detailed, clear report.
Would use again for any services we may need.

January 21, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent Trainer

We booked the Company to come into our office and the training was excellent. Much better value for money than other companies as they charge for a group rather than individually which was perfect for us. Had lots of feedback internally that the trainer was excellent

December 6, 2021
Unprompted review
Safe I.S. Ltd logo

Reply from Safe I.S. Ltd

Thank you very much for your feedback Lucy, it really is appreciated.

Have a great day
Liam Peskett
Sales Director

Rated 5 out of 5 stars

Friendly and knowledgeable instructor.

December 6, 2021
Unprompted review
Safe I.S. Ltd logo

Reply from Safe I.S. Ltd

Great to hear you enjoyed the Fire Warden Training Annette,

If you require anything else from me or our team do not hesitate to get in contact.

Have a good day
Liam Peskett

Advertisement
Rated 5 out of 5 stars

Professional and easy process from…

Professional and easy process from booking the training, to the actual training.
The trainer himself was brilliant, an ex-fireman and extremely knowledgeable.
Would definitely recommend.

November 22, 2021
Unprompted review
Safe I.S. Ltd logo

Reply from Safe I.S. Ltd

Thank you very much for your feedback, Suzanne.

Glad to hear your team enjoyed the fire warden training we provided. I will pass your feedback onto the trainer as he will be glad to hear you enjoyed it!

If you require any other assistance, please do not hesitate to get in touch.

Have a good day
Liam Peskett
Sales Director

Rated 5 out of 5 stars

Excellent Service as usual.

November 11, 2021
Unprompted review
Safe I.S. Ltd logo

Reply from Safe I.S. Ltd

Thank you very much for your feedback Joanne, it really is appreciated.

We look forward to working with you again shortly.

Have a good day
Liam Peskett
Sales Director

Rated 5 out of 5 stars

well organised and easy to arrange.

November 11, 2021
Unprompted review
Safe I.S. Ltd logo

Reply from Safe I.S. Ltd

Thank you J Lewis for taking the time to leave us a review.

If you require anything else please do not hesitate to contact us.

Have a good day
Liam Peskett

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look