Safe I.S. Ltd Reviews 

268
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and thorough, with many noting the smooth and timely execution of tasks. The staff, including engineers and assessors, are frequently described as friendly, knowledgeable, punctual, and helpful, providing excellent advice and ensuring compliance. Many people have been long-term clients, expressing high satisfaction with the consistent quality of service over several years. Reviewers highly recommend the company for various fire safety services, appreciating the clear explanations and professional approach. However, some customers also noted a slight hiccup with trainer logistics and timing, and issues with internal office communications.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive, consistently describing them as professional, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The fire marshal training was solid and worth the time. The trainer knew the subject inside out and kept things clear and practical. No pointless filler, just the stuff we actually need to deal with... See more

Rated 5 out of 5 stars

We have recently used Safe I.S Ltd for a Fire Risk Assessment. They were punctual, efficient and knowledgeable. Today they have wall-mounted fire extinguishers and conducted emergency light testing. S... See more

Rated 5 out of 5 stars

Safe I.S. provided a great fire extinguisher training session that was smooth, timely, and well organized. Nick did a fantastic job as the instructor—he was friendly, engaging, and packed with helpful... See more

Rated 5 out of 5 stars

We have been using Safe IS for regular fire alarm and emergency lighting tests for quite some time now. Just recently, they have also carried out a Fire Risk Assessment at our offices. I can honestl... See more


Company details

  1. Fire Protection Service

Information provided by various external sources

Safe I.S. offer Fire Protection & Safety Compliance throughout the UK; our qualified professionals Train, Assess and Service almost all Health & Safety Systems enabling clients to be insurance and legally compliant.


Contact info

4.8

Excellent

TrustScore 5 out of 5

268 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(268)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Structured Course

The course was delivered very well and a safe controlled demonstration on how to use a fire extinguisher. I would highly recommend and will be using for any further training going forward.

November 3, 2022
Unprompted review
Safe I.S. Ltd logo

Reply from Safe I.S. Ltd

Thank you very much for your feedback Val, very much appreciated.

We are glad to hear you enjoyed our Fire Warden Training session.

Kind Regards
Liam Peskett
Sales Director

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Rated 5 out of 5 stars

Perfect 5* Experience

The instructor was a former firefighter and was incredibly knowledgeable. He was able to confidently answer any question at all which we gave him. This was a five star experience.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

Safe I.s

I contacted Safe I.s. Ltd to carry out fire risk assessments on our 4 Optical Practices. throughout the process they were really professional and helpful and got us booked in really quickly. Joe Claydon carried out our assessments! he was really good efficient and friendly! gave us loads of advice and we can contact him if we need anything! Thanks for a 5 star service ⭐️⭐️⭐️⭐️⭐️

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Training was excellent

Training was excellent - Tony who delivered our training was ex-fire service, and gave us some great advice on fire safety as well as the training itself. Arranging the training with Safe I.S. was very easy, and the communication both before and after the training was great. Would definitely use them again!

August 9, 2022
Unprompted review
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Rated 5 out of 5 stars

Fire Warden Training

Safe.I.S. were easy to deal with and extremely quick to respond with a quotation and answering subsequent questions prior to order placement. They were able to offer training at a short lead time and on a day that suited us.

The fire warden training was informative, easy to follow and well delivered by the trainer. It was useful to have a hands-on extinguisher demo, which we have not received in the past.

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have used safe I.S for the last 4 years and i have always found it to be easy from booking sessions to the instructors they provide. Always a high standard of education to my employees and excellent communication from all sections of the business.

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Safe I.S.

Great service from Safe I.S.
The fire safety trainer they sent was very knowledgeable and engaging. Email communications with the team were timely and helpful. We would recommend them for business training.

July 15, 2022
Unprompted review
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Rated 5 out of 5 stars

Professional service start to finish

Professional service start to finish. Fire Risk Assessments carried out for two premises. The risk assessor took the time to explain his observations clearly whilst carrying out the assessments. Reports were compiled in a timely manner and subsequent quotations for remedial work sent over in due course. Reasonably priced and good quality reports which are easy to follow and implement next steps. Would recommend.

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend Safe I.S

I highly recommend Safe I.S. Ltd who provided our business with Fire marshal training, which was carried out by Wayne Porter. Wayne is highly experienced trainer in the field, provided 3 excellent Fire marshal training sessions leaving all our staff feeling confident in their roles, good understanding of fire/evacuation procedure and confidence using a fire extinguisher using the correct one if needed. Two of the sessions were out of hour sessions to accommodate our shift patterns which I really appreciate. All fully trained and great value for money.

June 13, 2022
Unprompted review

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