safeMedicate Reviews 1,568

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness and the positive impact it has on their learning and professional development. Many highlight the clear, well-structured content, and the ease with which they can navigate the system. People appreciate the ability to practice and receive immediate feedback, which helps build confidence and improve accuracy, especially for critical skills like medication dosage calculations. However, some customers were not happy with certain aspects of the user experience, mentioning that the system doesn't always remember their last position, requiring them to manually track their progress. A few other people also felt that the narration could be monotonous and that background music sometimes interfered with the material's presentation.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the program clear,... See more

Product

Customers consistently note positive experiences with the product, highlighting its effectiveness as a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impressive overall, though it would be even better if it remembered your last position. I often end up scrolling through numerous pages when I need to pause or suddenly stop watching the videos. It's... See more

Company replied

Rated 5 out of 5 stars

I am a lecturer and use this tool across multiple undergraduate programs in adult and mental health nursing. The ability to set up mock assessments that students can get automatic feedback on is... See more

Company replied

Rated 5 out of 5 stars

This is a great resource for students to learn about giving medications, but also to test their knowledge. It is also user friendly, and easy to set up assessments with great support.

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Midwife
  4. Nursing School
  5. Registered General Nurse

Written by the company

There is no room for error with drug calculations. Develop and assess your skills with the world's leading resource for healthcare students and practitioners. Authentic World Ltd is the global market leader in the design and development of virtual authentic drug dosage calculation learning and assessment environments. Its flagship safeMedicate® suite of programs are currently informing the competence development of over half a million users across the globe with over 6.4 million authentic assessments employed to test and assure their dosage calculation competence. This makes it one of the most trusted resources for healthcare practitioners and students wishing to ensure safe and responsible practices in drug dosage calculations and medication administration.

COVID-19 Education Support | FREE ACCESS FOR NHS STAFF

Written by the company

As a healthcare professional led team we are pleased to offer safeMedicate free of cost to NHS colleagues during the COVID-19 pandemic.
Our COVID-19 Education Support module is our contribution to supporting your competence updating in COVID-19 related drug dosage calculations. You may also be interested in our international suite of safeMedicate authentic learning and assessment environments.
CLAIM YOUR FREE ACCESS
The safeMedicate team is pleased to be working with Health Education and Improvement Wales (HEIW) and other NHS organisations across the UK, in offering our translational research, design and development and training and support services as a contribution to supporting you during this unprecedented COVID-19 crisis. If you are a practitioner working in a UK private healthcare organisation then please get in touch with us at covid-19.support@safemedicate.com using your work email address so that we can discuss your requirements.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This really helped with my studies

This really helped with my studies, maths isn’t my strongest area and I was very worried I would fail my medication exam, but I passed first time! A couple of hours of safe medicate and evening has really helped me!

May 28, 2024
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Reply from safeMedicate

Thank you Zoë for your 5* review - we're so glad to hear your success story and appreciate you sharing that with us!

Rated 5 out of 5 stars

This is easy to understand

This is easy to understand, explain in details and break it down for easy understanding.

May 28, 2024
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Reply from safeMedicate

Thank you for the 5* review - we appreciate you taking the time to provide us with your feedback!

Rated 1 out of 5 stars

The content is great.

The content is great.
There are videos that not only offer great training but also act as excellent tools for refresher training. Everything is clearly laid out and easy to follow.

Unfortunately logging onto the service has proved, for me, to be problematic. There is a "password reset" option but getting a response seems to take longer than a day.
I have spent more time chasing for access than actually using the content. It is a shame that, based on my experience, a brilliant teaching tool is marred by constantly fighting for access.

May 28, 2024
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Reply from safeMedicate

Hi Pablo, thank you for taking the time to provide us with your feedback.
Our password reset function is automated and will only send a password reset to an email address it recognises. We are always here to assist if you are having trouble receiving an email and would really appreciate you amending your 1* review to reflect the platform overall if possible!

Rated 5 out of 5 stars

The experience was great 👍 👌

The experience was great 👍 👌, very information and helpful for career as a nurse. Thanks

May 28, 2024
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Reply from safeMedicate

Many thanks for the 5* review! We're so glad you found safeMedicate beneficial to your career as a nurse - we wish you all the best!

Rated 5 out of 5 stars

Used from first year and second year if…

Used from first year and second year if my course. It helped me practice in my own time and it was very useful during my exams.

September 19, 2023
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Reply from safeMedicate

Thank you Adwoa for your positive review - we really appreciate it!

Rated 5 out of 5 stars

You have provided several questions…

You have provided several questions where I was able to practice and work on areas where my learning needed development. Especially the administration of medications such as IV. This was very good and has vastly improved my skills and knowledge when undertaking drug calculation formulas out in clinical placement. I would encourage and recommend all future students to utilise Safe Medicate wisely and make the most of it as it gives great earning opportunities, its very useful and educative.

December 7, 2023
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Reply from safeMedicate

Thank you so much for your positive review - we really appreciate you taking the time to provide your feedback and we're so glad to hear that safeMedicate has provided you with the skills and confidence in drug dosage calculations!

Rated 5 out of 5 stars

It was easy and simple to use.

It was easy and simple to use.

September 13, 2023
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Reply from safeMedicate

Hi Minara, many thanks for the 5* review! We appreciate you taking the time to provide your feedback!

Rated 5 out of 5 stars

No issues

No issues, been great having the opportunity to practice before the actual exam.

May 28, 2023
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Reply from safeMedicate

Thank you Michelle - we're glad you benefited from using safeMedicate!

Rated 3 out of 5 stars

calculator should be improved

calculator should be improved. I have failed an exam due to calculator covering the exam question.

July 3, 2023
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Reply from safeMedicate

Hello,
Thank you for taking the time to provide your feedback. The calculator can actually be moved around the screen and closed down altogether if not needed - we would appreciate it if you could amend your 1* review as it isn't reflective of the platform as a whole.

Rated 5 out of 5 stars

It was really enjoyable using the…

It was really enjoyable using the safemedicate site, it was easy to use, and it helped me to improve on my medication calculation.

May 28, 2024
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Reply from safeMedicate

Thank you Grace for your positive review - we're so glad to hear that using safeMedicate helped you to improve your medication calculations!

Rated 3 out of 5 stars

To long

To long, most of the time get tired and end-up losing concentration

April 25, 2024
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Reply from safeMedicate

Thank you for taking the time to provide your feedback. The learning modules are self-paced, with each video only being a few minutes long. You are able to stop and start as necessary and carry out the exercises in between watching videos.

Rated 3 out of 5 stars

It can be tricky to navigate.

It can be tricky to navigate.

Also some of the learning could be easier to digest for dyslexic students.

May 28, 2024
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Reply from safeMedicate

Hi Paul, thank you for taking the time to provide us with your feedback. Many students with dyslexia use the safeMedicate platform and we some do require additional support for the modules/assessments. We have some tips and recommendations that we share with those students who come to us in need of extra support - if you're ever using safeMedicate again, please get in touch and we can provide some additional information!

Rated 5 out of 5 stars

Safe medicate for students

Easy to navigate and help system is great!

May 28, 2024
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Reply from safeMedicate

Thank you for the positive review and 5*! We appreciate you taking the time to provide us with your feedback!

Rated 3 out of 5 stars

the module was understandable

the module was understandable, some bit needs simplifying to student to achieve their best.

May 28, 2024
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Reply from safeMedicate

Thank you for taking the time to provide us with your feedback - if you have any specific areas you feel needed simplifying, please do get in touch.

Rated 1 out of 5 stars

I found the platform difficult to…

I found the platform difficult to navigate.
The videos were often confusing and not suitable for neurodiverse students. A printable format of the formulas would have been much easier to use for revision.

May 28, 2024
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Reply from safeMedicate

Hi Kim, many thanks for taking the time to provide us with your feedback. We're sorry you feel that safeMedicate only deserves 1* - we have received support requests in the past from neurodiverse students/users and are always happy to help and suggest ways in which safeMedicate can be made more accessible. Please get in touch with us if you are in the position to be using safeMedicate again in the future and we can recommend some useful tools that may help.

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