SafeTag Tracking Reviews 

296
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their reliability, accuracy, and long battery life, providing peace of mind for tracking various assets, with the associated app also frequently highlighted as excellent. People found the customer service to be outstanding, with staff being exceptionally helpful, responsive, and efficient in addressing inquiries and resolving issues quickly. Many appreciate the prompt, courteous, and personalized approach, noting that support is second to none and often described as first-class. Reviewers also highlight the company's proactive service, such as providing free replacements for older 2G devices when networks changed, demonstrating their commitment to customer satisfaction.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising its reliability, ease of use, and... See more

Customer service

Consumers consistently report highly positive experiences with customer service, often describing it as... See more

Service

People report positive experiences with service, often highlighting the excellent customer service, prompt... See more

Response time

Users describe positive interactions with response times, frequently highlighting the speed and efficiency of... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SafeTag comes very well recommended as I’ve been using this device now for some time with no problems keeping tabs . Recently upgraded to the 4G unit and that’s going well in terms of security.... See more

Rated 5 out of 5 stars

Fantastic tracker and great customer service too. Dead easy to set up, very accurate tracking and simple to use dashboard. Have 3 of the OBD port devices for vehicle tracking and they are faultl... See more

Rated 5 out of 5 stars

Brilliant support from the team at Safetag. Our safetag started losing it's charge after we had owed it for 2 years. With the help of the Peter & Jessica they emailed us very quickly with detailed i... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a SafeTag Mag and a SafeTag Mini, and I'm incredibly impressed with both. The value for the price is outstanding. I use one for my camper van and the other for my bicycle, and th... See more


Company details

  1. GPS Supplier

Written by the company

SafeTag Tracking is a GPS Tracking company bringing enterprise-grade tracking to small businesses and security-conscious consumers at an entry level price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(296)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Customer Service and Great Product

Had a few issues with a tracker failing GPS location due to external issues, but as precaution it was replaced and upgraded FOC with the subscription transferred. With that in mind, the product is very good and ticks all the boxes for the purpose its used for. Ever had your boss saying your claiming to much mileage for work, use this to track your moves. Have a fleet of cars, use this product. With a 10 second refresh, this is cheaper than a bargain bucket at KFC. 100% recommend this product, not just for the product itself, but the outstanding customer service when you have an issue.

August 20, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have been with them for about 4 years…

I have been with them for about 4 years now and I have found their trackers to be excellent. I have had no issues that were not my own idiocy and even then, when I did contact customer service, they were excellent! I had a 2g tracker for almost 3 years now and as the 2g network is shutting down, they wrote to me and provided a new 4g tracker, at no charge to me! I was amazed. I have 3 trackers currently with them and will be sticking with them.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing Customer Service

Absolutely amazing Customer Service, I contacted the team as I had lost the charging cable for the Safe Tag, straight away they replied saying they would send me one free of charge,

Absolutely amazing

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a SafeTag Mag and…

I recently purchased a SafeTag Mag and a SafeTag Mini, and I'm incredibly impressed with both. The value for the price is outstanding. I use one for my camper van and the other for my bicycle, and their accuracy, rapid data recording, and long battery life have completely put my mind at ease about potential theft. SafeTag has done a fantastic job!

August 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing customer support

I’ve been using the SafeTag Mag 2G for just over a year now on my motorbike, and I couldn’t be more impressed. The device has performed flawlessly, and I’ve had nothing but positive experiences with it. Recently, I needed a bit of support for a minor issue, and the customer service team was outstanding—responsive, helpful, and genuinely supportive. I highly recommend both the product and the company behind it.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

SafeTag comes very well recommended as…

SafeTag comes very well recommended as I’ve been using this device now for some time with no problems keeping tabs .
Recently upgraded to the 4G unit and that’s going well in terms of security.
Newer version has on/off switch and now comes with USB C connection (cable supplied)
Very good battery life with a monthly top up keeping it running smoothly.
Aftersales and support is second to none , going the distance if you have any technical issues etc.
Low cost subscription and flawless.
Peace of mind.
Recommended 10/10

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

This is what you call customer service…

This is what you call customer service honestly. Real customer service is not just about the product getting to you promptly but more so, is the company going to really be there for you if something goes wrong. And this company did. The tracker ID was already in use when I put it in the app and the guys and girls behind the scenes just rectified it immediately allowing me to still make my drive across Europe! Great team

July 16, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent company communication after…

Excellent company communication after my dog decided to chew on the tracker I bought from these guys. The product itself is really good and easy to use! I can’t recommend enough from the price point of this item and the very good customer service that I received.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great, first rate product

Superb product, tracks every movement.
I use it on a classic convertible SL320.
Just come back from 8 weeks motoring around Spain
First rate product, charged it every 6 days.

May 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

What a great company

What a great company. Fast friendly advise and a tracking system 2nd to none at a fair price. Just upgraded to the new 4g system absolutely seamless transfer and an advisor there to help you along.
Many thanks safetag

June 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Superb product.

I have found the SafeTag device to be accurate and easy to use. Most importantly the after-sales service is excellent and I thank those who have helped me. Without a doubt the reassurance that my car can be tracked by the police, if needs be, cannot be over emphasised. Obviously, I will not say where I fit the tracker but due to its size it can be well hidden! This is a superb product.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Old school customer service

The response time were very quick and the support I received helping me to sort out the problem was first class.
Safetagtracking are a small company but nevertheless they are extremely helpful and professional. I wholeheartedly recommend them

June 11, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look