Sage & Sill Reviews 140

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Beautiful woven basket. Took off one star because the basket is much more yellow than cream or as expected. Otherwise, nice size for any decorative spot in home.

Rated 5 out of 5 stars

We absolutely loved staying at Sage Hill. The staff, grounds and food were all amazing. Thanks for making our trip away from the hustle and bustle one to remember.

Rated 5 out of 5 stars

I love browsing through the many beautiful items on their site. I also appreciate Sage & Sill's honesty, with each item stating up front the expected ship date range. I placed 2 separate orders, each... See more

Rated 1 out of 5 stars

Accidentally double ordered due to your poor user interface and trying to return one and it is still unresolved Will not purchase with you again and will make sure not pay for part where I double... See more

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4.0

Great

TrustScore 4 out of 5

140 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

A drop shipping shell company

A drop shipping shell company. My package came from a third party. No-drill wall hooks (adhesive included) came with no adhesive.

January 6, 2024
Unprompted review
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Reply from Sage & Sill

Hi Kathryn!

I'm sorry for the negative experience you had with us. Thank you for providing your order details; I've gone ahead and fully refunded you. I hope you'll give us another chance to make things right.

- Justin

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Rated 5 out of 5 stars

Missing Parts Issue Immediately Resolved

When the lamp we ordered was missing a critical mounting bracket and I was in the middle of a family emergency and couldn't reach out consistently or quickly, when I finally did, Sage & Sill responded immediately and resolved the issue. I am beyond impressed by their customer service!

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

RIP. OFF.

They sent me two identical lamps with different finishes. I posted a review that was promptly removed. The lamps are available for $15 online which Iwish I’d seen before I placed my “sale” order for $67. I ama dope.

October 6, 2023
Unprompted review
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Rated 1 out of 5 stars

Highly disappointed in their Customer Service

Update: They refunded my purchase in full. E for Effort for sure. I was able to find a 14” piece on Amazon that made it work.

Highly disappointed in their customer service. I ordered a macrame paper towel holder. I was so excited and was excited it was finally here. Well when a paper towel roll is 12" long at least, how does a 10" holder work? They said they shipped the right product therefore if I wanted to return it I have to pay the $ 15.00 to return it. What a joke. Bad business for sure.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Nice Products, Great Service

Unfortunately, I was sent the wrong item. It was an honest mistake as the item’s box was incorrectly marked. I contacted customer service and they rectified the situation immediately. I’m very satisfied and would recommend Sage & Sill to anyone shopping for that special something.

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

Item arrived exactly as described

Item arrived exactly as described. The wood is beautiful and the piece seems very sturdy so far. The only thing I wish was possible would be their ability to adjust the grind size.

September 10, 2023
Unprompted review
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Rated 5 out of 5 stars

Great pillow

Great pillow, it’s like one continuous tube - a puzzle that boggles the mind and remains one of the universes great mysteries. Dog ate it almost immediately but that’s hardly a fault of design or manufacturing.

July 28, 2023
Unprompted review
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Rated 1 out of 5 stars

Overpriced

Overpriced.
I started a return the label wouldn’t download. I have sent a message through contact form but no response.

May 15, 2023
Unprompted review
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Rated 2 out of 5 stars

Item seems okay

Item seems okay, but it said expected to arrive in 2-4 weeks and only came after 6 weeks. This meant it was late for what I needed it for. When I raised this issue with the company, they refused to offer any compensation for the significant inconvenience.

April 11, 2023
Unprompted review

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