Absolutely lovely beauty bed / pedicure chair. I had lots of questions and Gemma answered all of them for me via email. The delivery was quick and pallet company was very helpful with booking in... See more
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Very quick delivery, easy enough to put together only thing I would say was where u push the peddle down to higher the bed the casing at the bottom cracks. Mine cracked with the first push it seems li... See more
Company replied
Purchased my excel beauty couch from Salon Store in October 2022. Have waited to give a review as wanted to give myself the time to use the bed and ensure everything is as it should be. Great commun... See more
Company replied
Beautiful hairdressing case, what a great professional impression this will give my clients. Well packaged and delivered safely. Thanks very much indeed. I will use this firm again without hesitatio... See more
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4.6
Excellent
74 reviews
Hasn’t replied to negative reviews
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Reply from Salonstore
Hi Louise,
Thank you so much for your lovely 5-star review!
We’re really glad you were happy with the service and quick delivery, that’s exactly what we aim for.
We truly appreciate your support and look forward to serving you again soon!
Best Wishes,
Salon Store
Quality items
Thanks to the seller. Very quickly delivered. Quality items. I recommend.
January 7, 2026
Reply from Salonstore
Hello,
Thank you very much for your kind review! We’re delighted to hear you were pleased with the quality of the items and the quick delivery. Your recommendation really means a lot to us. We hope to be of service to you again in the future.
Best Wishes,
Salon Store
Reply from Salonstore
Hi Denise,
Thank you for your 5-star review!
We’re so happy to hear you love the brushes. Your support means a lot to us, and we look forward to serving you again soon.
Best Wishes,
Salon Store
Great product
Absolutely lovely beauty bed / pedicure chair. I had lots of questions and Gemma answered all of them for me via email.
The delivery was quick and pallet company was very helpful with booking in a day, and very helpful with getting into my space.
The bed is beautiful and great quality, Iv never seen a bed like it and I’m so so happy I went with it. Xx
October 31, 2025
Unprompted review
Reply from Salonstore
Hi Sabrina,
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you’re happy with your new beauty bed. It means a lot to know that Gemma was able to answer all your questions and support you through the process.
We’re also glad to hear the delivery team made everything smooth and easy for you.
Most of all, we’re thrilled that you love the quality and look of the bed - your kind words truly make our day!
Thank you again for choosing us! If you need anything at all, we’re always here to help.
Best Wishes,
Salon Store
Urbanity mayo tray and,stand
Tge product.. and,mayo tray & stand was exactly what I required and hoped for.
It does the,job perfectly. So much cheaper than many tattoo options out there.. I'm very happy
November 3, 2025
Reply from Salonstore
Hi Dan,
Thank you so much for your wonderful review! We’re delighted to hear that your Urbanity mayo tray and stand were exactly what you were looking for and that they’re working perfectly for your setup.
It’s great to know you’re happy with the quality and value compared to other tattoo options out there, that’s exactly what we aim for.
We really appreciate you taking the time to share your experience. If you ever need anything else, we’re always here to help!
Thanks again for choosing us.
Best Wishes,
Salon Store
Disappointed with the overall service…
Disappointed with the overall service and experience. I ordered a manicure station that offered 2-3 day delivery. I had notification to say my order had been received and despatched but then nothing. I chased after a couple of days and was told it was with the courier and they would be in contact. This never happened, leaving me waiting with no clear information. I had to chase several more times and even on the agreed day of delivery I waited in all morning with no delivery. I managed to contact the courier directly who then advise me that the goods would be there later that day after originally being promised a morning slot it arrived at 3:20.While the company refunded the shipping costs, the courier is still an extension of their service, and the experience fell well below my expectations. A frustrating process that could have been handled much better.
November 18, 2025
Unprompted review
Tattoo chair Rhino.
Great product, fast delivery, good communication. Will be back in the future for more.
November 3, 2025
Reply from Salonstore
Hi Jason,
Thank you so much for your wonderful review! We're delighted to hear that you’re happy with your Rhino tattoo chair and that the delivery and communication met your expectations.
We really appreciate your support and look forward to welcoming you back in the future.
Best Wishes,
Salon Store
Reply from Salonstore
Hi Anne,
Thank you so much for your review! We’re delighted to hear your order arrived quickly — we always aim to get our products to customers as fast as possible. We really appreciate your support and hope you enjoy your purchase!
Best Wishes,
Salon Store
Great product well worth the money and…
Great product well worth the money and arrived on time the service was great and online experience was easy.
October 30, 2025
Reply from Salonstore
Hi Mark,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your purchase and that everything arrived on time. We really appreciate your feedback and hope to serve you again soon!
Best Wishes,
Salon Store
The item was very nice quality
The item was very nice quality. It arrived well packaged, and on time
A good shopping experience
October 6, 2025
Reply from Salonstore
Hi Hilary,
Thank you so much for your kind words! We're delighted to hear that you were happy with the quality of your item and that it arrived safely and on time. We really appreciate you taking the time to share your experience and hope to see you shop with us again soon!
Best Wishes,
Salon Store
Straight forward and simple process…
Straight forward and simple process with this company
August 27, 2025
Reply from Salonstore
Hi T & L HAIRDRESSING,
Thank you for your kind words! We're glad to hear that you found the process straightforward and simple, that's exactly what we aim for. If you ever need anything in the future, we're always here to help!
Best Wishes,
Salon Store
The order was quickly delivered and was…
The order was quickly delivered and was of top quality very happy with purchase thank you
July 28, 2025
Reply from Salonstore
Hi Michael,
Thank you for your great review! We're so pleased to hear your order arrived quickly and that you're happy with the quality of your purchase.
We truly appreciate your support and hope to see you again soon!
Best Wishes,
Salon Store
Reply from Salonstore
Hi Terri,
Thank you so much for the five star review! We're thrilled to hear you loved the product and were happy with our delivery service. Your support means a lot to us, and we look forward to serving you again soon!
Best Wishes,
Salon Store
Quick delivery and great product
May 26, 2025
Reply from Salonstore
Hi Glenn,
Thank you so much for your kind review! We're thrilled to hear that you were pleased with the quick delivery and that you're enjoying the product. Your support means a lot to us, and we hope to see you again soon!
Best Wishes,
Salon Store
Input different delivery address to the…
Input different delivery address to the billing address (my salon vs my home) , paid using PayPal, this auto changed the delivery address to the billing address and payment went through automatically without me knowing that this had happened. I contacted salon store to explain, their words were that they couldn’t change once item had been expedited for delivery! It hadn’t even been 5 mins! Paid for next day delivery which took a week… I tried to get it delivered to salon by liaising with both delivery company and salon store and they would not deliver to anywhere apart from my home address. It was finally delivered (on the day of our salon opening) to my home address-on a pallet and dumped on the pavement outside my house! My husband is disabled and unable to move it and we had to arrange a man with a van to move it to the salon for us at additional expense. I will not use this company again
April 30, 2025
Reply from Salonstore
Hi Mimi,
Thank you for your kind words! We're glad to hear you found the online ordering process easy and that our customer service met your expectations. We appreciate your support and look forward to serving you again soon!
Best Wishes,
Salon Store
Excellent had a issue with 1 of the…
Excellent had a issue with 1 of the trays and a replacement was sent to me right away Excellent
May 1, 2025
Reply from Salonstore
Hi Amanda,
Thank you so much for your kind review! We're really glad we could resolve the issue quickly and get a replacement tray out to you without delay. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. If you need anything else, we're always here to help!
Best Wishes,
Salon Store
A great tattoo tray!
I purchased the Viper Tattoo tray and it's fantastic! Nice and easy to use plus it looks so nice, I contacted customer services and they were so quick and friendly to respond I highly recommend them :)
April 29, 2025
Reply from Salonstore
Hi Natalie,
Thank you so much for your amazing review! We're thrilled to hear that you're loving the Viper Tattoo tray and found it both easy to use and visually appealing. It’s also great to know our customer service team made a positive impression — we always aim to provide fast and friendly support.
We truly appreciate your recommendation and look forward to serving you again in the future!
Best Wishes,
Salon Store
Hood dryer
Fast delivery, great product and very good price. Very happy with the service
March 12, 2025
Reply from Salonstore
Hi Jonathan,
Thank you so much for your kind words and positive feedback! We’re thrilled to hear you’re happy with your hood dryer and that the delivery and pricing met your expectations. We truly appreciate your support and look forward to serving you again in the future!
Best Wishes,
Salon Store
Reply from Salonstore
Hi Michelle,
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with our communication and the delivery of your salon chair. We truly appreciate your feedback and look forward to serving you again in the future!
Best Wishes,
Salon Store
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