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See what reviewers are saying

Rated 5 out of 5 stars

To Indian Goan Australians I highly recommend this company. Our body shape is different so I was nervous my measurements weren't going to meet their sizes. I bought three Kameez'. The description was... See more

Rated 5 out of 5 stars

Amazing experience, my lengha fit perfectly. They even went out of their way to email and call me to confirm some measurements that seemed off to them. The processing was super quick and pricing is gr... See more

Rated 5 out of 5 stars

Very Good Quality and Nice product. The size, colour and design are very accurate as mentioned in description. We are so excited for that on additional surprise Gift for Diwali. The delivery is o... See more

Rated 2 out of 5 stars

Average quality of cloths. Very much disappointed with packing, all the the cloths were packed without individual covers. The shipment arrived in a plastic cover no box nothing. Necklace wasn’t packe... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store

Written by the company

Salwari is a trendsetter in the online world of high-quality Designer Sarees, Lehengas, Gowns, Kurtis and Salwar Kameez for the modern women. We are the name you can trust for all your Indian fashion needs.


Contact info

4.0

Great

TrustScore 4 out of 5

150 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Responsive customer service

The team was very responsive. They provided details of the order, asked about measurements and responded to my queries promptly. Great service! It would help if they had mor description of the fabric so you have a better idea of what it is.

September 22, 2023
Unprompted review
Rated 2 out of 5 stars

An inaccurate size chart ?

Hello to the Salwari team !

As a matter of fact, I received my order ( # 11754 ) with great excitement...

The delivery man informed me I had 75$ CAN to pay for custom extra fees... A lot of money for me... But I have waited so long for my order and was so happy to get it, that I did against this bad news with good heart.

I opened the package...

My 3 kurtis were there... Well almost ! The 3 pieces maroon one , the 3 pieces yellow one, but the 2 pieces blue one came without the pants !!!! A one piece blue kurti instead of of 2 !

Well... Through their bags, all folded, the kurtis looked so great that I was ready to remain enthusiastic even if the blue pant was missing. I could manage with that oversight, I figured.

But, unfortunately, that was not the end of the «unpleasant surprise story»...

When I unfolded the kurtis, I was astonished...

I ordered my 3 kurtis in size 38, which, according to your size chart ( in inches )... correspond the following measurements :
Bust : 38 - Waist 36 - Hip 44. ( I attached a picture of your size chart )

My body measurements are :
Bust 35 - Waist 32 - Hip 42....

Size 38 should have given me an extra 2 to 4 inches to be confortable.

But, here what I've got :

The blue kurti with a S ( small size !!! ) label :
Measurements : Bust 35 - Waist 33 - Hip 38 !!!!

The maroon and the yellow kurtis, both with a M ( medium size) label :
Measurements : Bust 36 - Waist 34 - Hip 40 !!!!!

So, useless to say, my 3 kurtis are to small for me because they do not correspond to your SIZE 38 - as indicated in your chart.

I feel very, very sad... I love the fabrics. The clothes are very well made. The fabric designs are well matched. The details, like the elephant buttons on the blue kurti and the tiny lace on the yellow one, are just beautiful... It shows that these pieces of clothing were made with great care. May be even love...

But the size of the 3 kurtis, defenitely, do not correspond to your size chart.

It is for me, a lot of money... Spent for nothing. I feel very very sad...

These kurtis were really excpected, and they mean a lot to me.

If you have any suggestion to releive my great disappointement, I will be glad to hear it.

Lyne G.

Image insérée

October 13, 2023
Unprompted review
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Reply from salwari.com

Dear Customer,
We are very sorry for the inconvenience caused to you. Your feedback is invaluable to us, and we take your concerns seriously.

Customs are not in our hands as they vary from country to country and customers have to pay it to their government.

We delivered all 3 kurtis as per the measurement given by you i.e. 38”. We also have the proof of the same which we can give if you need it. Maybe you have misjudged something while placing an order with your exact measurement.

Also in the blue kurti it was clearly mentioned the product that is a “cotton plain casual Kurti” and not a kurti payjama set.

I hope this misunderstanding has been resolved if you had contacted us via email or call. Many customers contact us on a daily basis if they have any queries regarding measurement or product or material etc.

We are really sorry for this as in this matter we have not received any query and so that this problem occurred.

Rated 1 out of 5 stars

Do not recommend them to any one

Do not recommend them to any one

Bought the standard size as provided. The item did not fit at all. When I contacted them they said it is custom size. Guess they have no idea how to cut material. My shoulder size is correct however, I can't get into the clothes. I bought 4 sets.

They do not hold up to their replacement warranty.

It is sad doing business with them and money wasted.

If i could them would give them zero rating.

October 9, 2023
Unprompted review
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Reply from salwari.com

Dear Customer,
We are very sorry for the inconvenience caused to you. Your feedback is invaluable to us, and we take your concerns seriously.

We hope before ordering you must have checked the size chart and if you have checked it then there is no possibility of having this issue. Or else you should have contacted us after or before ordering.

The ordered size was 32’’ & and 34’’so we processed it as per our size chart which was mentioned there. As per this, the correct product has been delivered to you.

We are sorry for the inconvenience and we will try our best to serve you better in the future.

Team Salwari

Rated 5 out of 5 stars

It was my first shopping with…

It was my first shopping with salwari.com. It was a great experience as it was difficult to choose from a vast collection. The suit came out really good.... it was worth the wait. Very reasonable price too.

October 8, 2023
Unprompted review
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Rated 4 out of 5 stars

Great Sari for the price!

The purchasing experience and adding the blouse measurements on Salwari was easy.
The material of the Sari I ordered differed slightly form the pictures and the blouse wasn’t the correct style and size as I ordered. But overall it was a beautiful sari and enjoyed wearing it.

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with my experience

I am very satisfied with my experience with the Salwari customer service prior to ordering, and with the lehengas that are beautifully crafted. The order was delivered to me quickly and without any issues.

October 9, 2023
Unprompted review
Rated 1 out of 5 stars

Cheap smelly tat and horrible customer service!

We spent nearly £200 on clothes for a Hindu ceremony. The clothes we received were of such cheap quality. We gave sizings for them but they are certainly not tailor made as they are not close to the measurements we provided. The quality of the material is cheap and tacky. The clothes smelt of fish. The sewing is terrible and the finish of the clothes were cheap plastic buttons made to look like metal in the photographs. When we tried to ask for help, we got the same standard reply insisting there was nothing they could do. Absolutely horrible customer service and did not care about us, just happy they got their money. An absolute rip off! We’ve had to go elsewhere to buy replacement clothes for the ceremony. Money wasted!

October 2, 2023
Unprompted review
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Reply from salwari.com

Dear Customer,
We are very sorry for the inconvenience caused to you. We are concerned about our customers and take their reviews very seriously.
You had ordered a standard size and the same we had provided but you should have selected the custom stitching option if you were looking for exact body fit measurements. It was not a readymade product but we made it for you after we received your order. Hope you will understand this.
Regarding your concern about the buttons, owing to the lighting effects in images, you may find out the actual product different than it is shown on our website.
The product was newly made for you so there is no chance of it smelling bad. Outfits may have a smell of paraffin which is due to the process that is used to dry clean garments after embroidery. This smell will evaporate once the garment has been removed from the packing.
We value the money of our customers and our quality checking team checks the product's quality then after we deliver it. Still, if you have any concerns we are open for discussion.
We always look for areas of improvement and your review is valuable to us. We will try our best to serve you better in the future.
Team Salwari

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Rated 5 out of 5 stars

Awesome dress

Awesome dress, and a great team.Very helpful people.I had by mistake selected wrong measurements,team helped me to correct it in no time.Got my dress in perfect size,loved it!!

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

Wrong sizing

Wrong sizing.
Although I had enquired and obtained guidance, size was still smaller than my size.

September 18, 2023
Unprompted review
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Reply from salwari.com

Dear Customer,
We are very sorry for the inconvenience caused to you. We are concerned about our customers and take their reviews very seriously.
You had ordered a 46" size and the same we had provided you with 4" loosening as per our chart. We hope you have understood it clearly before ordering.

Rated 5 out of 5 stars

Good experience

Fast delivery and the suit looks good. The size was too big, but if I was to reorder I would choose custom stitching or size down.

September 8, 2023
Unprompted review
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Rated 5 out of 5 stars

So far I am satisfied

So far I am satisfied. The items are around 45-59 that I order and the quality matches with the prize. Unlike Utssav where $50-$70 dollar item has the most cheap fabric.
As long as they continue to provide good quality fabric and good stitching, I will shop here and keep my rating high.

I did order Anarkali where the stitching came off /bad stitching but that only happened with one item. After that I ordered another and that was fine.

I didn't bother to ask for replacement. But so far their customer service seems good, I think if I had reached out, they would have been helpful.

As of now my high rating is mostly for their kameez and custom stitching for kameez. As that is what I ordered the most.

Five stars so far

September 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Perfect and exactly as described

Never ordered from this site, was sceptical.
All 5 items received, all exactly as described, all cut and sewn to my measurements. Excellent customer service, great clothes.

September 2, 2023
Unprompted review
Rated 4 out of 5 stars

Really good experience

Really good experience - the clothes are good quality and good fabrics

The size is small compare with western size.. take your mesurement and at least one size bigger

September 1, 2023
Unprompted review

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