Great build quality. Emulation itself is pretty good. My only criticism is the lack of options within Pandoras Box DX. Having the ability to add more favorites and more ability to tweak shader options... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So much fun
So much fun. It has every game i could imagine. The game organization could be better but the search function works well enough. Delivery was fast and the item was packaged well. It is heavy but very durable.
Great machine
Great machine. Had a small deal with screen and customer service was quick with the fix. Love the game saves and the fast shooting option.
Absolutely love our Samtronic 15” 4:3
Absolutely love our Samtronic 15” 4:3. I bought it for my son and he can’t believe how great the arcade games were back in the day. Got me back into gaming again after years. Streetfighter 3rd Strike for me.
The Arcade Machine Samtronics is…
The Arcade Machine Samtronics is awesome Arcade gaming fun brings back all the Old School games you played as a kid and has the games you played as a teen all and all this machine has all you wwnt in the Gaming experience if you are a true gamer like I am you won’t this get away. Worth every Dime!!!👍💯👌❤️
Great game!!!!!
I love the games it brings back some…
I love the games it brings back some good memories from the 80s. My only complaint is that it didn’t come with instructions and I’m having to figure things out on my own.
Great product and the games are exactly…
Great product and the games are exactly what I remember. Worth the purchase.
Well, its alright.
The battery door is very flimsy and needs tape to be secured. Battery charging status is a bit of a mystery, needs a led to tell you when its charging when the system is off. Adding a favorite game should not need you to switch to the options side and find the game again, should simply be doable while looking through the directory. Game selection should be thoroughly arcade and more in depth, console titles, especially console fighting games are useless when you have the arcade version. Some games have quite a bit of slowdown, really should not happen for something at this cost when I compare ot to other retro devices.
Now for the positive, the screen is nice and matte, the unit feels solid, having more options to swap out roms would be ideal.
I have the premium version.
Great product
Great product. I purchased the 15 inch deluxe edition. Fast shipping for those of us in the USA. The game selection is great. The menu set up and search functions are also great. If you are looking for that nostalgic feeling, this is the machine for you.
I’m from the U.K.i received my 15inch…
I’m from the U.K.i received my 15inch Samtronic arcade machine about 2 weeks ago.Their product is absolutely brilliant.it really feels like playing an arcade.not only the arcade is brilliant so is their top notch customer service.top customer service goes a long way in selling products and they definitely know that.i message them and u get answered back very quickly.like i just said im from the U.K and they from H.K. 8 hours difference.i can’t fault them. Thank u
After searching for a retro game device…
After searching for a retro game device that will meet or exceed all of my wishes I found the Samtronic 19" Two Player system. Amazing build quality, incredible 19" screen, great joystick and buttons. And 5000 classic arcade games. I am so pleased with my Samtronic.
The Scrren Was Frozen Out of the Box
The screen locked up from the moment I turned it on. I have carefully packaged it up. When I contacted customer service, I was asked to video the machine not working and they can talk me thru a repair. I am not IT. I also know when a product is defective. I just want my money back.

Reply from Samtronic
Device is overpriced and you will get…
Device is overpriced and you will get much cheaper from other websites for the same console.
Also their SD card supplied was so bad that it "rusted" within a year and they made me spend $50 shipping a replacement. They claimed all $50 was spent on shipping which is ridiculous.
Stay away.

Reply from Samtronic
From the beginning, the whole experience…
From the beginning the whole experience was just infuriating. upon receipt of the system I open the package and followed the directions on using the system, the unit only had power but no video then on my second attempt the unit had no power on either battery or AC so I reached out to your customer support only to be told "I have to open the LCD Panel and check the cable" I did this reluctantly and found the no issues, I was then told to open the unit completely and check the cables again while video taping my progress. I am a disabled U.S.Vet with cancer and I don't have the time to do all of this troubleshooting, just replace the unit or refund my money including the warranty that was purchased for just this situation.
Great product
Great product. Sturdy case. Not an inexpensive product by any means.
Retro Bliss
I have searched for years looking for tech that has all the arcade games I spent tons of money on as a child, teenager and adult. This has them all except one (Enduro the car racing game). The unit is well made and came within a few days of ordering. It has had many hours of use. I would recommend it to any retro game lover. Some driving and shooting games are hard to play as the arcade version had a steering wheel or gun as the main control. However, overall, value for money, a big thank you to the developers!
Satisfied overall!
Prompt delivery. The product arrived in fine condition. It's very much fun to play and well built, although the user interface is rather cumbersome and the battery life is much lower than advertised. Still, it provides a very enjoyable and nostalgic arcade experience.
old school games …
Arrive within a week machine looks great and all games work fine
Best money I've spent
Great product and build quality
Great product and build quality. I was even surprised how well the X-box like controller operated. I did have a couple of questions on the secondary buttons which they promptly answered. I found one game I can’t figure out how to launch but hopefully that gets fixed at some point.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







