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Sanipex Group Reviews 2

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TrustScore 4 out of 5

3.8

Home Improvement Store
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Company details

  1. Home Improvement Store
  2. Bathroom Remodeler
  3. Kitchen Remodeler

Written by the company

Sanipex Group offers an extensive range of high-quality, design-led products developed with 25 years of experience, making Sanipex Group the 1st choice for industry professionals and homeowners alike. Sanipex Group offers an extensive range of high-quality, design-led products developed with 25 years of experience, making Sanipex Group the 1st choice for industry professionals and homeowners alike. Our Sanipex Group project division is the premier choice for industry professionals working across a variety of projects. Our core strength is the ability to work with our clients through every stage of each project; from the design concept stages to ensure product compatibility and compliance, through to project delivery, site-visits and robust after-sales support. We offer you a wealth of experience,  expert knowledge and specialist project support teams located across Europe, the Middle East and Africa. As a first choice for the most celebrated iconic buildings due to our expertise, unrivalled supply chain and all-encompassing product offering from over 60 brands, we hold an impressive global projects portfolio for both large scale and small bespoke projects. Our specification teams supply aspirational bathrooms, commercial and touchless washroom products, beautiful tiles and luxurious outdoor living solutions to a variety of sectors:  Hospitality, Residential, Healthcare, Commercial, Institutional, Entertainment and Bars & Restaurants.

Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

Diverter on a mixer unit

Had a problem with a mixer unit on a shower. Flow was poor and the unit repeatedly dripped after switching off. Got in touch with Sanipex which led to liaising with James. He suggested replacing the diverter. A diverter was supplied foc which was duly installed. The flow improved but the dripping was worse. After advising James of situ he supplied a special made to order diverter which had a brass face plate with locating pins and seals. This solved the problem! We have to say James was extremely helpful in resolving the issue and stuck by us to get to the bottom of the problem. Cannot fault the level of customer service we received and for that reason would highly recommend this company and James!

October 25, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, friendly and professional staff. Received very clear communication and instruction on the issue from James Smith Technical manager. Recommended to change the cartridge in both basin tap and shower which were under warranty and were sent immediately and received them in 2 days. This was absolutely amazing and the problem was sorted in no time. Thank you very much! +++

January 23, 2024
Unprompted review

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